Connection time--a little concerned
#21
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I appreciate all the tips. Yes we're sharing hotels and ground transport in Athens. (And I know she would definitely pay her share of the Athens hotel and pre-arranged ground transport that she missed.) But I do think at this point I'm just going to let it be. We've already spoken about it twice and she called Delta herself. Yes it's a risk, but at this point I just have to let it go. I would feel pushy calling Delta and making the change myself. If things are tight I'll already be on the Athens-bound plane and I can try to beg the flight staff to wait!
#22
Joined: Jan 2003
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ATL's a huge airport, true, but you can move through it pretty quickly (just trust me on this). Under no circumstances should she attempt to walk between A and E, even using the moving sidewalks. Instead she'll take the train that links the terminals to each other---very fast, very convenient. Because she's already airside she doesn't have to worry about security, and her bag won't slow her down enough for it to make any difference.
She should make this connection just fine. Because Atlanta is Delta's hub, passengers are routinely asked to let those with tight connections off first, particularly if the flight was delayed (which it's less likely to be since the flight originates in Denver, as you note above). And Delta will delay departures briefly if they know you are on the way.
Have you checked connection times for your return trip? It takes longer due to passport control + customs, along with security to re-enter the airport after the formalities. It generally runs pretty smoothly, particularly if you've still got carry-on only and don't have to wait for baggage claim.
She should make this connection just fine. Because Atlanta is Delta's hub, passengers are routinely asked to let those with tight connections off first, particularly if the flight was delayed (which it's less likely to be since the flight originates in Denver, as you note above). And Delta will delay departures briefly if they know you are on the way.
Have you checked connection times for your return trip? It takes longer due to passport control + customs, along with security to re-enter the airport after the formalities. It generally runs pretty smoothly, particularly if you've still got carry-on only and don't have to wait for baggage claim.
#25
Joined: Jun 2003
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When Delta has changed my flights and put me in a similar situation, I have called and they have accomodated me to allow more connection time, no extra charge and no hassle.
I live in FL and connect through ATL often. There are often ground holds and weather delays in the the summer and Friday is an incredibly busy day.
It is not a change I would personally accept but only your friend can make that decision.
I live in FL and connect through ATL often. There are often ground holds and weather delays in the the summer and Friday is an incredibly busy day.
It is not a change I would personally accept but only your friend can make that decision.
#26
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I should have clarified, the agent indicated that the aircraft's first flight is the flight my friend is on out of Denver, so the plane will be in Denver all night tonight. Although this is the same agent who gave us that great info about having to get on a different flight to Athens if she switched DEN-ATL flights. 
So I could finally put this to rest I gave into temptation and ended up phoning Delta myself. The agent I spoke with did say she could switch to the earlier flight without penalty and without change to the rest of her itinerary. So I called my friend to let her know what I learned and she doesn't want a 4-hour layover (only alternative) in Atlanta. In other words she'd rather risk it. It's not what I would do, but I've done all I can do!
I am actually not sure if our return flights have a decent connection time, and I am aware of the time involved in customs, etc., but at the moment I'm just not as stressed about the return. I'd be far less annoyed with missing my domestic connection on the way back than missing my intl. connection on the way there!

So I could finally put this to rest I gave into temptation and ended up phoning Delta myself. The agent I spoke with did say she could switch to the earlier flight without penalty and without change to the rest of her itinerary. So I called my friend to let her know what I learned and she doesn't want a 4-hour layover (only alternative) in Atlanta. In other words she'd rather risk it. It's not what I would do, but I've done all I can do!
I am actually not sure if our return flights have a decent connection time, and I am aware of the time involved in customs, etc., but at the moment I'm just not as stressed about the return. I'd be far less annoyed with missing my domestic connection on the way back than missing my intl. connection on the way there!
#27
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Hello from Greece! Just thought I'd drop a line for those who might be curious about what happened with my friend's flight situation. Well in the end she actually decided she didn't want to chance the 1-hr connection time, but when she called to change flights Delta had cancelled the early flight out from Denver to Atlanta. So she was out of luck and had no choice but to take the flight with the 1-hr connection. Her flight departed on time and she made the Athens flight with no problem. She even had time to stop and grab some food at the airport in Atlanta. She made it well before boarding even began, and the flight left on time! All is well. Off to enjoy a sunny day in Nafplio! Thanks again to all!
#28
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Thanks for the update, samtraveler. I'm not the least bit surprised, of course, having pointed out upthread that ATL's efficient design moves enormous numbers of people between gates very quickly, but I am very happy for you.
Let us know how the return trip went: my last two returns through ATL have met a slow patch somewhere in the pipeline (baggage return once, passport control another) but overall it's still surprisingly speedy.
An important tip for your return: if you purchase any liquids airside (presumably duty free in Athens), you will need to put them in checked luggage for the remainder of your flight. This is because you will have had access to your checked luggage during customs (when you are technically landside) and could potentially have exchanged an unvetted liquid with your duty free bottle of liquid. If you didn't check your bag for the transatlantic portion you can still do so after you've cleared customs. Failure to check those items will results in your being asked to surrender them when you go back through security.
This information is announced on the plane during the landing process, and is repeated overhead at frequent intervals in baggage claim, but very few people seem to pay attention.
Let us know how the return trip went: my last two returns through ATL have met a slow patch somewhere in the pipeline (baggage return once, passport control another) but overall it's still surprisingly speedy.
An important tip for your return: if you purchase any liquids airside (presumably duty free in Athens), you will need to put them in checked luggage for the remainder of your flight. This is because you will have had access to your checked luggage during customs (when you are technically landside) and could potentially have exchanged an unvetted liquid with your duty free bottle of liquid. If you didn't check your bag for the transatlantic portion you can still do so after you've cleared customs. Failure to check those items will results in your being asked to surrender them when you go back through security.
This information is announced on the plane during the landing process, and is repeated overhead at frequent intervals in baggage claim, but very few people seem to pay attention.
#31
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Home at last. Two days post-trip and jet-lag and general sleep deprivation (I do not sleep on planes) persist. Therese, all went well for me on the return connection in Atlanta. Your comments on duty-free liquids were spot on. I hadn't made such purchases, but saw many fellow travelers having to surrender their duty-free liquids in the post-customs security line because they had neglected to check them.
On all the return international trips I have made I have to say this was one of the least organized most chaotic--very surprising for an airport who receives so much international traffic. Not only did my flight neglect to mention the duty-free liquid issue, but it did not come up until you were already in line for security post-customs AFTER you had already re-checked your luggage. In other words it wasn't until it was too late that most passengers were made aware of it--I saw many duty-free items being tossed (one was even trying to down a bottle of wine in line!). There must have been about 8-10 international flights that landed about the same time and though I'm guessing this is an established schedule at ATL, I was really surprised at how poorly organized it all was, how unable they seemed to be at coping with the surge of passengers. Passport control was a mess; no one seemed to know which line to enter. The staff wasn't helping by giving passengers conflicting direction. Customs was not any better. I couldn't understand why there was just one line for all those passengers feeding into customs. As a result the line wrapped and curved and snaked through the luggage carousel area causing real uncertainty as to where to get in line for those approaching customs. Because of this crazy long line there was a lot of cutting in line, some unintentional, but a lot of intentional cutting as worried connecting passengers (I think most people here ARE connecting passengers) gazed upon the never-ending line. And all the while airport staff watched the chaos, line cutting and all, and did nothing. Baggage rechecking is a bit of a joke. For all of these passengers there's just one small area. It became so congested with luggage and trolleys that people just started dumping their bags in the general area without ensuring it got into the hands of a back checker hoping it would somehow make it onto the belt and onto their connecting flight. And this brings me to security. Again a real shortage of help. There was one line feeing into only two security check points. There were plenty of personnel on hand to repeatedly yell "keep moving," but none to open the other empty security points. At this point many passengers were in a real panic about their connecting flights. Gratefully for me I had well over two hours and despite all the chaos I had a stress-free re-entry into the US.
On all the return international trips I have made I have to say this was one of the least organized most chaotic--very surprising for an airport who receives so much international traffic. Not only did my flight neglect to mention the duty-free liquid issue, but it did not come up until you were already in line for security post-customs AFTER you had already re-checked your luggage. In other words it wasn't until it was too late that most passengers were made aware of it--I saw many duty-free items being tossed (one was even trying to down a bottle of wine in line!). There must have been about 8-10 international flights that landed about the same time and though I'm guessing this is an established schedule at ATL, I was really surprised at how poorly organized it all was, how unable they seemed to be at coping with the surge of passengers. Passport control was a mess; no one seemed to know which line to enter. The staff wasn't helping by giving passengers conflicting direction. Customs was not any better. I couldn't understand why there was just one line for all those passengers feeding into customs. As a result the line wrapped and curved and snaked through the luggage carousel area causing real uncertainty as to where to get in line for those approaching customs. Because of this crazy long line there was a lot of cutting in line, some unintentional, but a lot of intentional cutting as worried connecting passengers (I think most people here ARE connecting passengers) gazed upon the never-ending line. And all the while airport staff watched the chaos, line cutting and all, and did nothing. Baggage rechecking is a bit of a joke. For all of these passengers there's just one small area. It became so congested with luggage and trolleys that people just started dumping their bags in the general area without ensuring it got into the hands of a back checker hoping it would somehow make it onto the belt and onto their connecting flight. And this brings me to security. Again a real shortage of help. There was one line feeing into only two security check points. There were plenty of personnel on hand to repeatedly yell "keep moving," but none to open the other empty security points. At this point many passengers were in a real panic about their connecting flights. Gratefully for me I had well over two hours and despite all the chaos I had a stress-free re-entry into the US.
#32
Joined: Jan 2003
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Glad to hear your return trip went relatively smoothy, samtraveler, in spite of the hassle at ATL. I've been returning to Atlanta from abroad now for many years, and the last couple of trips have been much, much worse than previously. I'm not sure why exactly, as it's always handled very large numbers of international arrivals, but it is. Staffing (at passport control, for instance) actually seems to be much higher than it's ever been in the past, so perhaps the number of international arrival really has sky-rocketed.
I'll be returning with my family from Italy in a week---I'll post back with our experience.
I'll be returning with my family from Italy in a week---I'll post back with our experience.
#33
Joined: Jan 2003
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As promised, a follow-up report on our return to ATL from Milan last week.
Our flight departure was a bit delayed in Milan, and we landed about 20 minutes later than expected (a little before 4:00). The flight attendants specifically announced that the delay was not expected to affect any of the known connections, and also mentioned the issue of moving liquids to checked baggage after clearing customs so as to avoid having to surrender them at security.
We taxied directly to the gate, deplaned, and walked to passport control. We waited in line approximately 10 minutes total (and noticed only one person cutting line---a truly irritating woman in a "sexy" blue sweatsuit with a small dog who made it very clear that she needed to be first in line), retrieved our bags (another 10 minutes---the woman with the dog was still waiting, heh heh), passed through customs (less than 1 minute wait), re-checked our bags (necessary even if your final destination is Atlanta, again less than 1 minute), and passed through security (no wait whatsoever, as there were actually open lanes). We took the train to the main baggage claim and waited another ten minutes for our bags to catch up with us (once again in advance of the woman with the dog).
Caught a cab for the 20 minute ride home, managing to miss the onset of rush hour traffic.
So, all in all very easy and very efficient. As per samtraveler's experience, the frequent overhead announcements re transferring liquids to checked baggage were not being made. I didn't notice anybody having to surrender their liquids, because of course there was no line at security.
Our flight departure was a bit delayed in Milan, and we landed about 20 minutes later than expected (a little before 4:00). The flight attendants specifically announced that the delay was not expected to affect any of the known connections, and also mentioned the issue of moving liquids to checked baggage after clearing customs so as to avoid having to surrender them at security.
We taxied directly to the gate, deplaned, and walked to passport control. We waited in line approximately 10 minutes total (and noticed only one person cutting line---a truly irritating woman in a "sexy" blue sweatsuit with a small dog who made it very clear that she needed to be first in line), retrieved our bags (another 10 minutes---the woman with the dog was still waiting, heh heh), passed through customs (less than 1 minute wait), re-checked our bags (necessary even if your final destination is Atlanta, again less than 1 minute), and passed through security (no wait whatsoever, as there were actually open lanes). We took the train to the main baggage claim and waited another ten minutes for our bags to catch up with us (once again in advance of the woman with the dog).
Caught a cab for the 20 minute ride home, managing to miss the onset of rush hour traffic.
So, all in all very easy and very efficient. As per samtraveler's experience, the frequent overhead announcements re transferring liquids to checked baggage were not being made. I didn't notice anybody having to surrender their liquids, because of course there was no line at security.
#34
Joined: Jan 2003
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Another follow-up to returning from Europe through ATL, from Amsterdam. My flight was due in at about 2:30, and we actually landed a bit early. No line-up to speak of at passport control (less than 5 minutes), baggage claim was less than 15 minutes, walked straight through customs, handed my bag off for re-checking through to the main baggage claim at ATL (because I live here).
My bag arrived at baggage claim while I was on the phone with my husband to let him know he could pick me up. Waiting for him took the most time of the entire day, 20 minutes.
My bag arrived at baggage claim while I was on the phone with my husband to let him know he could pick me up. Waiting for him took the most time of the entire day, 20 minutes.
#35
Joined: Jan 2003
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Another follow-up post re ATL international arrivals.
I was returning from Rome after a week's visit with my mother. We'd both checked bags (having carried on only on the outbound trip) because we'd purchased liquids, and since baggage claim tends to take a few minutes we stopped at the restroom prior to Immigration to freshen up. Two arriving flights were announced while we were in the restroom, so I was a bit worried about what we might find at Immigration, but there was no line whatsoever. My mother didn't even have time to get her passport out of her purse.
Baggage claim was also speedy: my bag had been priority tagged, so was already circling by the time we got downstairs, and my mother's (not tagged) arrived soon after. I transferred the bottle of liquor I'd bought at FCO duty free to my checked luggage, and we headed off to Customs (no wait) and bag re-check (where I confounded the agents by first walking to one side to help my mother and then walking to the other to re-check my bag for ATL).
Security was less than five minutes wait (though getting my mother's shoes on and off was a hassle I could have done without).
I escorted my mother to her gate for her connecting flight, and by the time I got out to ATL baggage claim my bag was waiting for me.
I was returning from Rome after a week's visit with my mother. We'd both checked bags (having carried on only on the outbound trip) because we'd purchased liquids, and since baggage claim tends to take a few minutes we stopped at the restroom prior to Immigration to freshen up. Two arriving flights were announced while we were in the restroom, so I was a bit worried about what we might find at Immigration, but there was no line whatsoever. My mother didn't even have time to get her passport out of her purse.
Baggage claim was also speedy: my bag had been priority tagged, so was already circling by the time we got downstairs, and my mother's (not tagged) arrived soon after. I transferred the bottle of liquor I'd bought at FCO duty free to my checked luggage, and we headed off to Customs (no wait) and bag re-check (where I confounded the agents by first walking to one side to help my mother and then walking to the other to re-check my bag for ATL).
Security was less than five minutes wait (though getting my mother's shoes on and off was a hassle I could have done without).
I escorted my mother to her gate for her connecting flight, and by the time I got out to ATL baggage claim my bag was waiting for me.
#36
Joined: Jan 2003
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Oh, and a note about announcements re carry-on liquids: no announcements that I noticed during the baggage claim process (though this took so little time I might have missed it).
The announcement was made repeatedly on our flight, in both English and Italian. The Italian version was incorrect, as it was only mentioned in reference to passengers with connections to other flights, not to those who'd be remaining in Atlanta. I considered telling the flight attendant about the error, but in the end decided not to bother them.
The announcement was made repeatedly on our flight, in both English and Italian. The Italian version was incorrect, as it was only mentioned in reference to passengers with connections to other flights, not to those who'd be remaining in Atlanta. I considered telling the flight attendant about the error, but in the end decided not to bother them.
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