Go Back  Fodor's Forum > Destinations > Europe
Reload this Page > Confusing Care rental in Italy Continued . . . Locauto?
Notices

Confusing Care rental in Italy Continued . . . Locauto?

Reply

Jul 26th, 2012, 01:23 PM
  #1
moo
Original Poster
 
Join Date: Jun 2004
Posts: 242
Confusing Care rental in Italy Continued . . . Locauto?

Thanks to all of you who have offered an opinion on my first post of this subject. Now, another question. I used some of you advice and contacted rentalcars.com to book a car. I called them (they had a US phone number even though they are located in the UK) to ask some questions and booked a car. I booked an automatic midsized car and elected to book a rate that has zero excess insurance. The renting company is a local company called Locauto. So. . . . anyone have any experience with Locauto?

The UK telephone helper asked for my country of residence and proceeded to quote me prices in US Dollars. When I told him i would rather pay in pounds, he looked those up as well and those prices were at least $400 less than the dollar quotes.

Now, my question is Locauto? Who are they and what should I expect? I know, I am used to renting from Hertz and am willing to step out of my comfort zone but I hope they are good? okay? reputable? Help. What have your experiences been with either rentalcars.com or Locauto? I hope that by paying for the zero deductible I should not have any problems if an accident were to occur.

Another company that keeps popping up is Maggiore. I have heard of them but never used them. Anyone have experience with them? I looks like they don't offer unlimited miles however.

Thanks for your wise answers.
moo is offline  
Reply With Quote
Jul 26th, 2012, 07:30 PM
  #2
 
Join Date: Apr 2011
Posts: 670
I have not rented from them. BUT if you do a goggle search you will find a lot of complaints about them. including a lot of recent posts on TripAdvisor . I think you should read those posts and then decide. Sometimes a cheap rental turns into an expensive deal. You want to enjoy your trip and know exactly what you paid for and not have any nasty surprises on your credit card bill.
maxima is offline  
Reply With Quote
Jul 26th, 2012, 07:34 PM
  #3
 
Join Date: Jul 2003
Posts: 311
I replied to your first post. Check out Emwell
rfbk50 is offline  
Reply With Quote
Jul 26th, 2012, 07:35 PM
  #4
 
Join Date: Jul 2003
Posts: 311
I meant Kemwel.
rfbk50 is offline  
Reply With Quote
Jul 27th, 2012, 03:11 AM
  #5
 
Join Date: Aug 2007
Posts: 621
Has anyone ever used Bob Bestor's company or car rental?
Cindywho is offline  
Reply With Quote
Jul 23rd, 2014, 12:07 PM
  #6
 
Join Date: Jul 2014
Posts: 2
Believe me: don´t use LOCAUTO. They charge me 610 Euro for a damaged glass that i was reporting before driving the car and it was in the damage report. I am fighting since a month they do not answer or they just say they can´t do nothing!!!!! Look everywhere on the net. They have a fleet of less then 100 cars and there are a plenty of people backcharged also for things not visible in the car. Looking at the feedback you can be sure to be ripped.
MassimoR is offline  
Reply With Quote
Jul 23rd, 2014, 07:37 PM
  #7
 
Join Date: Jan 2003
Posts: 17,745
http://www.yelp.com/biz/locauto-mi

https://www.google.com/?gws_rd=ssl#q...+italy&lrd=lrd

http://locauto-car-rental.pissedconsumer.com/

Really, no one has anything nice to say about the company.
Jean is offline  
Reply With Quote
Oct 22nd, 2014, 06:54 AM
  #8
 
Join Date: Oct 2014
Posts: 4
Stay away from LOCAUTO car rental Company.
They have lots of tricks.
I have rented an economy car from Locauto two weeks ago.
I picked up the car on time and return it back on time.
Just 1- 2 km before I returned the car at Rome Fiumicino airport. I fulled the gas tank and received an invoice. Then I drove 1- 2 km to the car rental office. Sometimes, the pointer of the gas tank on the front panel reacts slowly. The pointer did not showed ‘FULL’ at the time of return. I told the boy working for Locauto that I had the receipt. He was insensible and rude. He did not accepted the receipt and told met hat I have to pay a fine. As I had two more hours of time, I drove back to the gas station. The man working at the gas station opened the hood of the car, disconnect the cable of the car battery and then reconnect the cable. The pointer began to reacted correctly. He told met hat this is a TRICK that some car rental companies do.
onderuretmen is offline  
Reply With Quote
Oct 22nd, 2014, 07:33 AM
  #9
 
Join Date: Jan 2003
Posts: 11,190
I guess you mean car rental.
adrienne is offline  
Reply With Quote
Oct 22nd, 2014, 08:56 AM
  #10
 
Join Date: May 2005
Posts: 5,710
Sorry to be boring, but onderuretmen is yet another poster whose only ever contribution is to attack Locauto.

I've never used them and have no idea as to whether they are good or bad, but every month or so somebody comes on to attack the company, and never posts again. To me it looks like an organised campaign against a rival.
willit is offline  
Reply With Quote
 



Thread Tools
Search this Thread
Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are On



All times are GMT -8. The time now is 03:53 AM.