CDW carried by VISA

Apr 13th, 2019, 01:31 PM
  #1  
Original Poster
 
Join Date: Mar 2003
Posts: 20,977
CDW carried by VISA

I had some problems with my rental voucher and called Kemwel. The problem was resolved independently, but as part of the conversation the Kemwel agent suggested that I get a letter from VISA certifying that my card does carry the CDW because some rental agencies will not take the customer's word for it. The number to call is 1 800 8472911. I called, explained the issue, and in short order received an e-mail with an attachment which is a two page document certifying that if I (identified by name) am using the card under question, identified in the letter by the issuing agency and the last four digits of the card, I am covered for the CDW. The second page gives a check list of the documents necessary to process a claim. I've stapled both to my rental voucher.
Michael is online now  
Apr 13th, 2019, 01:51 PM
  #2  
 
Join Date: Oct 2005
Posts: 66,041
Where? Country makes a huge difference.

>>The number to call is 1 800 8472911.<<

Wouldn't the contact number depend on who issued the visa?
janisj is offline  
Apr 13th, 2019, 02:03 PM
  #3  
Original Poster
 
Join Date: Mar 2003
Posts: 20,977
Originally Posted by janisj View Post
Where? Country makes a huge difference.

>>The number to call is 1 800 8472911.<<

Wouldn't the contact number depend on who issued the visa?
My credit union gave me the number and the address on the letter is Richmond, VA. So these are general platinum card benefits, not specific to the issuer. We discussed my travels and gave my card number, and the agent recognized that I was eligible for the coverage and that Portugal was an acceptable country. Only "the Republic of Ireland, Northern Ireland, Jamaica and Israel" are excluded. I guess one can now use the benefit on Italian rentals.
Michael is online now  
Apr 13th, 2019, 03:37 PM
  #4  
 
Join Date: Jan 2007
Posts: 78,322
Well thanks an important question to ask when booking.
PalenQ is offline  
Apr 13th, 2019, 03:44 PM
  #5  
kja
 
Join Date: Dec 2006
Posts: 22,111
In some cases, that information is included in a general use document you can get on line. I needed a similar document in Crete, and my CC (I don't remember which one I used for that rental) told me just to print that, and it worked.
kja is offline  
Apr 13th, 2019, 04:06 PM
  #6  
 
Join Date: Oct 2005
Posts: 66,041
>>My credit union gave me the number and the address on the letter is Richmond, VA. So these are general platinum card benefits, not specific to the issuer<<

I'm not 100% sure about that - my two credit union credit card's insurance are underwritten differently than my two non-credit union visas -- all are platinum. And it might be good to double check re Italy. Only one of my cc's (an AMEX) covers me in Italy.

Still good info -
janisj is offline  
Apr 13th, 2019, 05:31 PM
  #7  
J62
 
Join Date: Mar 2005
Posts: 10,404
I looked into this for an upcoming trip to Italy. My visa card does cover the CDW in Italy, but I chose to buy a zero deductible coverage rental through AutoEurope. For me the peace of mind of having a zero deductible through the rental car was worth it, as it did not want to have to pay up front for any real or imagined damage then seek coverage after the fact through my Visa.

In order for Visa to cover the CDW you have to decline all CDW offered by the rental car co.
J62 is online now  
Related Topics
Thread
Original Poster
Forum
Replies
Last Post
Manisha
Asia
6
Oct 15th, 2006 07:34 PM
chemgirl
Europe
14
Jun 28th, 2006 07:47 PM
JohnInMiami
Australia & the Pacific
30
Jun 16th, 2004 11:57 PM
MGB
Europe
19
Apr 12th, 2003 10:11 AM

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are On


Thread Tools
Search this Thread

Contact Us - Archive - Advertising - Cookie Policy -

FODOR'S VIDEO

All times are GMT -8. The time now is 12:59 PM.