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Auto Europe - Experiences?

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Auto Europe - Experiences?

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Old Apr 24th, 1999 | 07:11 AM
  #1  
Steve
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Auto Europe - Experiences?

We will be renting with Auto Europe this fall for the first time. <BR> <BR>Any comments good or bad greatly appreciated.
 
Old Apr 24th, 1999 | 08:48 AM
  #2  
Marija
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We've rented cars from Auto Europe several times and found their rates to be competitive. No complaints. You can cancel at the last minute with NO penalties.
 
Old Apr 24th, 1999 | 08:52 AM
  #3  
anne
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We too have rented several times from autoeurope and have been very happy - the best rates we've found, and usually great variety in pick-up/drop-off locations.
 
Old Apr 24th, 1999 | 11:00 AM
  #4  
Doug
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The best rates by far and very nice telephone staff. Everything worked-out fine for us. We'll use them again next year.
 
Old Apr 24th, 1999 | 11:09 AM
  #5  
Bill Fleites
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Marija, Ann, and Doug, <BR>What about liabilility, collision, and car-theft insurance ? Did you purchase it from Auto Europe ? Did you use your credit card to provide it ? <BR>Thanks in advance.
 
Old Apr 24th, 1999 | 05:25 PM
  #6  
Elizabeth
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Hi Bill - I noted to Steve on an earlier post, that we are getting our CDW(Collision damage waiver) through Travel Guard for $6/day compared to Autoeuropes $25/day. We are renting in October and I have never rented in Europe before, but researching I found this is probably safe. As far as using your credit card for travel insurance,etc. make such to verify with the credit card company I've heard some unpleasant stories that people who thought they were covered ending up not being. <BR>Anyways, I would also like to hear what the others have done in regards to the CDW. The rental company covers something with the rental, just ask them.
 
Old Apr 24th, 1999 | 06:45 PM
  #7  
Maggie
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Another very satisfied Autoeurope customer---we've rented from them twice and are about to rent for the third time. We have waived the CDW in countries where that was acceptable because of coverage through our crdit card. In Italy, all insurance is a requirement. Anyway, as far as Auroeurope, they have proven to be reliable and professional.
 
Old Apr 24th, 1999 | 07:35 PM
  #8  
greg
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Since noone has mentioned this yet, in case you did not know, Auto Europe is a wholesale agent. You do not go Auto Europe rental office at your destination, you rent form Avis, etc, that Auto Europe contracts with. If you do not make any changes to rental as booked, then you pay exactly as contracted. But if you make changes, it can get tricky. We had to change the arrangement and were quoted in local currency and when we got the bill, we noticed that the Avis performed conversion to US dollar at abominable exchange rate (profit to them) so I had to argue in length with Auto Europe to get the charge in local currency as quoted and have the credit company do the conversion instead. As for insurance, presuming you are from the US, your US auto insurance will almost certainly cover nothing in Europe. All the credit card with insurance coverage I have read said they provide collision and theft only in most European country (minus perhaps Ireland because they do not offer or Italy because they do not accept) So where do you get liability? They are apparently law in most European country to have basic rental fee to include the liability. I wrote to Hertz to get confirmation after reading discussion on this subject in a insurance industry bulletin board.
 
Old Apr 25th, 1999 | 05:13 AM
  #9  
nina
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We were, mostly, satisfied with our transaction thru AutoEurope...except: buried in the fine print of our rental contract was an age limit clause - no driver over 70. That let out my husband. I forget what rental company we started out with (not a biggie, more of a in-Britain one), but they just picked up the phone, called Avis next door and we scooted over there to get a car we could both drive. Sorry - I can't recollect how we handled the insurance question.
 

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