Auto Europe: 5-Star Review
#21

Joined: Jan 2003
Posts: 35,153
Likes: 0
It is certainly NOT only US companies that have some extra minor fees, they do in France for sure (the only place I've rented).
I think Autoeurope is a fine company, I've used them before, but the glowing review turned out to be based on no problems having occurred. So take that for what it's worth.
In fact, the thing that I dislike about Autoeurope is they claim they will match any rate but they will NOT match discounted rates you get for special memberships. For example, I get a cheaper rate through Hertz in France just using my US AAA membership than Autoeurope will give me, considerably cheaper. And don't say all I had to do was ask AE, because I did and they said they will not match any discounted rate like that.
I think Autoeurope is a fine company, I've used them before, but the glowing review turned out to be based on no problems having occurred. So take that for what it's worth.
In fact, the thing that I dislike about Autoeurope is they claim they will match any rate but they will NOT match discounted rates you get for special memberships. For example, I get a cheaper rate through Hertz in France just using my US AAA membership than Autoeurope will give me, considerably cheaper. And don't say all I had to do was ask AE, because I did and they said they will not match any discounted rate like that.
#22
Joined: Nov 2005
Posts: 4,968
Likes: 0
"Except for local taxes and road fees for which you are billed when you return the car. "
I have never paid additional charges such as those. I think it is only U.S. companies that employ such practices. I have certainly never experienced such surcharges with U.K. companies, including autoeuroper.co.uk. It's a bit like the American practice of adding sales tax on top of the listed price. VAT in Europe is always included in the price.
The only amount added locally is for an additional driver, and that is only sometimes.
I have never paid additional charges such as those. I think it is only U.S. companies that employ such practices. I have certainly never experienced such surcharges with U.K. companies, including autoeuroper.co.uk. It's a bit like the American practice of adding sales tax on top of the listed price. VAT in Europe is always included in the price.
The only amount added locally is for an additional driver, and that is only sometimes.
#23

Joined: Jun 2003
Posts: 24,034
Likes: 6
One tip that I can give for one way rentals, whether through AutoEurope or directly through the actual company, is that if you rent out of a small agency, you are highly likely to be automatically upgraded. This would be a total mystery to me if I had not worked at Avis for a year in olden times. There is a system for company-owned agencies and privately-owned agencies for dealing with who owns which car. Back when I was working for Avis, the basic deal was that whoever has the car can rent it for two weeks and get the revenue, but after two weeks it has to be sent back to the owner because the revenue sharing changes and if the wrong place has the car, they end up getting nothing for the rental. So it is very important to send cars that you don't own back to the owner, or at least in the right direction. The good thing about returning to Paris is that all of the rental companies have major company-owned agencies there, so it is the perfect solution for other agencies anywhere else in France to give you whatever car they need to get rid of, the bigger the better. I always reserve the cheapest category A car, but I have been given BMWs, Mercedes, Alfas and other such cars from cities like Mulhouse, Metz, Valenciennes or other "minor" cities that need to get rid of cars that don't belong to them. It's a gamble, but hey, I am happy with driving a Fiat 500 anyway.




