airlines
#23
Joined: Feb 2005
Posts: 189
Likes: 0
I have flown to France over thirty times, and tried most every airline.
Air France seemed wonderful to me after being on some of the airlines.
Icelandair seemed like a great idea, albeit longer due to the stopover in Iceland...however, each leg had a ridiculous problem with administrative details, which extended the trip by three hours total. They did not have a presence in the terminal in Paris.
Which by the way, is the number two reason to use Air France. I never again want to fly into CDG to any terminal except the ones that Air France uses. The number one reason is that they still exceed other airlines in service and food, and also have the monitors in the seatbacks. There are glitches and oddities, but Air France and its terminals seemed like wonderland to me after other airlines and the dreaded terminals they use at CDG...
Air France seemed wonderful to me after being on some of the airlines.
Icelandair seemed like a great idea, albeit longer due to the stopover in Iceland...however, each leg had a ridiculous problem with administrative details, which extended the trip by three hours total. They did not have a presence in the terminal in Paris.
Which by the way, is the number two reason to use Air France. I never again want to fly into CDG to any terminal except the ones that Air France uses. The number one reason is that they still exceed other airlines in service and food, and also have the monitors in the seatbacks. There are glitches and oddities, but Air France and its terminals seemed like wonderland to me after other airlines and the dreaded terminals they use at CDG...
#24
Joined: Apr 2006
Posts: 124
Likes: 0
I had an extremely unpleasant experience with Air France in March. Due to the strikes in Paris, we missed our connection to the US. After much haggling and rude treatment, Air France gave us a hotel voucher for a hotel by Disneyland Paris, approximately 45 minutes from the airport, and drove us out there on a bus. Air France representatives at the airport told us that transportation back to the airport in the morning would also be provided. However, that transportation never arrived. About 50 people or so had to take taxis back to the airport, which was no small expense given the distance. Upon arriving at the airport, Air France refused to reimburse anyone for the taxis because all of us had "simply missed seeing the bus." 50 people didn't see a bus? This was not the only unpleasant experience I had with Air France on my trip. There was a general foul attitude among almost every Air France worker I encountered, as though I should be lucky they are talking to me instead of them being grateful for my business. I will never fly Air France again.
#26
Joined: Sep 2003
Posts: 2,420
Likes: 0
I think AA has done away with "More Room in Coach" Americans voted with thier pocketbooks.
Personally I fly AA only if there are no other options. As a frequent flyer I know none of them are perfect, but AA has by far done more to drive me crazy then most. (AA in Nashville had the RUDEST gate and ticket agents in the industry. When I complained to the staton manager about being called a "witch" for asking a simple question, he told me that "they are worried about losing thier jobs" Well, that's one way to keep them be rude to your customers???)
Personally I fly AA only if there are no other options. As a frequent flyer I know none of them are perfect, but AA has by far done more to drive me crazy then most. (AA in Nashville had the RUDEST gate and ticket agents in the industry. When I complained to the staton manager about being called a "witch" for asking a simple question, he told me that "they are worried about losing thier jobs" Well, that's one way to keep them be rude to your customers???)



