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Has anyone used this agency?

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Old Aug 8th, 2011, 07:06 AM
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Has anyone used this agency?

I received the lowest quote on CruiseCompete from BonTour Travel. I have taken many cruises & always booked with agencies I've dealt with previously. However, since the prices of cruises seem to have gone up quite a bit this year, I'm looking to save some $.
I would appreciate your feedback if you have dealt with this company before. They are located in CA
Marcia is offline  
Old Aug 8th, 2011, 10:24 AM
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These quotes usually have user reviews of the agencies in them. I've found this to be a good source. But you can also contact CruiseCompete directly and ask them. I did this once about an agency and got a response directly from the CEO that really helped my comfort level.
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Old Aug 8th, 2011, 11:54 AM
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I would call the cruise line directly and ask about this travel agency, how long have they dealt with them, any complaints.

Also check BBB (better business bureau) website.
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Old Aug 8th, 2011, 01:29 PM
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have seen good reviews on the boards not used them personally

Recent great experience personally with priceline.com

vacationstogo.com saved up to 70% $400 on a Carib Balcony

$299 on a Italy Greece cruise out of Venice...

so might shop around a bit...
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Old Aug 9th, 2011, 06:51 AM
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Dayenu has a good point (as usual). The BBB web site is: http://www.bbb.org

Not all agencies will be listed, though, as some are "outside agents"--essentially individuals working through a larger "host" agency. Some of the best service I've had has been from people working in this mode. I would say that no BBB listing wouldn't cause me to not do business with someone, but a bad rating certainly would.
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Old Aug 12th, 2011, 01:01 PM
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If BBB shows nothing, it just means that they have not received any complaints. It is not an endorsement or means they are good. It just means unknown. A lot of unscrupulous operators keep changing the compnay names so BBB don't caught on. I alsways tries to use a local agent that I can meet face to face.
Eschew is offline  
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