As a Cruiser, Do You Know Your Rights?

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Apr 14th, 2018, 08:05 AM
  #1
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Join Date: Feb 2014
Posts: 55
As a Cruiser, Do You Know Your Rights?

If you donít remember the Carnival Triumph engine fire and power loss in the Gulf of Mexico in February 2013, be glad.

It wasnít one of the industryís shining moments.

But it did have one positive outcome: in the wake of the event, the industry was spurred to create the Cruise Industry Passenger Bill of Rights in May of that same year.

With its upcoming five year anniversary, itís a good time to revisit the proclamation.

So, what is it exactly? Itís a set of standards for the cruise lines to ensure we are safe, comfortable and well cared for during our cruise.

It was created by the Cruise Lines International Association (CLIA), the trade association for the cruise industry. To continue to be part of CLIA, its more than 50 cruise line members had to pledge to abide by these standards.

In short, youíll be pleased to know that Carnival, Celebrity, Cunard, Disney, Holland America, Princess, Norwegian and Royal Caribbean are part of CLIA and are thus bound to comply.

They have agreed that you, as a cruiser, have the right:
  • To get off a docked ship if basic essentials such as food, water, restroom facilities and medical care canít be provided onboard*
  • To access full-time, professional emergency medical attention while youíre on the ocean, until you can get it on land
  • For a ship thatís well trained in emergency and evacuation procedure
These relate to mechanical failure on board:
  • For a full refund for a trip cancelled, or partial refund for one ending early because of such a failure
  • For lodging if you have to get off the ship and stay overnight in an unscheduled port if a cruise ends early because of a mechanical failure
  • To get transportation to the port of disembarkation or your home city if the trip ends early for the same reason
  • Timely updates on itinerary changes due to mechanical failure
Needless to say, we all hope we donít need to test out these rights on our cruise, but itís comforting to know the lines have committed to adhering to them in case something does, indeed, go wrong.- Musing About Cruising

*Subject to the shipís concern for safety and port immigration requirements
Source: cruising.org
rjgdjg is offline  
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Apr 14th, 2018, 07:55 PM
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Join Date: Feb 2003
Posts: 262
Thank you for the link and the reminders.
burta is offline  
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May 29th, 2018, 07:10 AM
  #3
 
Join Date: May 2018
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Thanks for these reminders! I'm about to take my first cruise this summer and I'm definitely a fretter so having this resource is great.
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May 29th, 2018, 03:05 PM
  #4
 
Join Date: Mar 2007
Posts: 9,213
Blsparrow, hope you enjoy your cruise as much as we enjoy cruises. What ship will you be on?
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