atlantis trip report

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Jun 1st, 2004, 04:07 PM
  #1
css
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atlantis trip report

First of all, tons of thanks to everyone on the board and all their great advice. I?ll be on for a few more days, after that feel free to e mail me. A short summary first, then details.
I went with my parents for their 50th anniversary, husband and two kids, a boy age 13 and a girl age 15.
All in all we were all disappointed and felt it did not live up to the hype. Mainly, we were a little bored.We weren?t expecting fancy rooms or top notch service , it?s the Islands after all. But as a resort that promotes families to come I was expecting a lot more activities for the kids. There were no organized activities at the pool or beach. No beach volleyball or pool volleyball games. We were at an Iberostar last year and there were activity directors organizing stuff to do. During the day we made our own fun but it would have been nice to have some choices.
We were especially bored at night. There was nothing to do as a family after dinner. There were no shows, no activities, no pool tables, nothing. We sat in the lobby and played cards. The library which supposedly had board games locks up at 6 pm. The teen club costs $18 each kid, each night, and wouldn?t let my son ( who is 1 month away from being 13) in with my daughter. Plus we wanted family fun. Maybe if you have little kids who go to bed you get a sitter and go to the casino but that?s not what we wanted.
That was our only complaint. I?ll list our other experiences by category.
Grounds The place is beautiful, lush, great fish, great beach, great crystal clear water
Rooms: We stayed in the Beach tower. If you stay there get rooms facing the pools and ocean. We were on the 8th floor and the view was beautiful. The room was fine. It was fine to be there but if the $ isn?t too bad the Coral would be much more convenient. It was a long walk.
Service: The service is a little disorganized as usual in the islands but everyone was super nice and friendly. Ask 3 people the same question and get 3 different answers! If you made any special reservations or requests have them in writing, its helpful. We didn?t meet any mean people.
Food: We were on the regular meal plan but ate one night at Fathoms. The Marketplace buffet was nice for dinner. The restaurant choices on the modified meal plan are too limited, 3 are buffets that seemed identical. Atlas is a very noisy sports bar in the middle of the casino, not for a family. I would take the gourmet plan and enjoy the nice selection of nice restaurants. We loved our meal at Fathoms; we are all fish eaters and my son had a steak.. The service was nicer also. If not I would pay for breakfast myself, eat once at the marketplace, once at any nice restaurant and out of the resort the other night(s).
Chairs: At the lazy river pool we showed up at 2, gave a young man some $ and he got us chairs. At the Mayan temple pool and the beach there are very few chairs with hoods. Its hot and the sun is strong and these are in hot demand. My husband got there at 8 am put towels and some personal item on them and they were there at 11 for us. Towels alone won?t do, put magazines or clothes or something. One morning the towel hut was closed so he put out our room towels.
Airport Be sure you have 2 full hours at the Nassau airport as things go wrong. The luggage belt broke and it was a mess. We got there at 9:30 am and at 11:35 were running for our 11:30 flight! Not the most efficient place!

Thanks again to everyone. Feel free to e mail me!

css is offline  
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Jun 1st, 2004, 06:03 PM
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Atlantis may be the most controversial topic on this board. Seems people either love it or hate it. To me the it's quite overpriced, has mediocre food, average to poor rooms (depending on tower) and average service.
But that's just me.
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Jun 1st, 2004, 07:27 PM
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I agree with Ted's post. It is not a dream once in a lifetime vacation - that's for sure. We go for long weekends 3 nights/4 days to get in a few laughs and soak in the sun. No the service and food is not great - average at best, and the rooms are holiday inn type accommodations - nothing special, we usually stay in the Coral Towers for its central location. We know what it is all about, for us it is a quick non stop flight from JFK, a limo ride to the hotel, some fun in the casino and the beach and by the time we are bored its time to go. It's a quickie for us!

We travel to a lot of different places.... I would rate Atlantis a 5 on a scale of 1 to 10. It could be really great, but I guess they don't really care and sometimes it shows. We like gambling, so for us it's a great place for a casino - but that's about it. If I get bored in the casino, theres the beach or the pools....and its a much shorter flight than Vegas for us.

With the $$ Atlantis charges, you would expect a world class resort, which it is not. They charge way too much for their accommodations.
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Jun 2nd, 2004, 05:32 AM
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A big part of peoples problem is paying for beach or coral tower and expecting royal tower type accommodations.I had no real desire to go there but I did it for the kids 7&9,who loved it.We have travelled to over 20 countries staying in 5 star hotels & the kids still talk about returning to Atlantis. GO FIGURE!!!
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Jun 18th, 2004, 04:43 PM
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Atlantis remains an excellent choice for families looking for a memorable vacation. The polarizing opinions are probably more related to the attitude of the traveler and previous experience in island locations.

Those on a budget or without kids may be less enthralled with Atlantis, but those who can chill out and watch their kids enjoy the surroundings will have fond memories. Like any vacation, being prepared and knowing the tips and recommendations can make it even better. In particular, I find the bashing of the staff suspect, as I have been impressed in three separate visits over the last five years.
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Jun 19th, 2004, 07:04 AM
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1111

When will you go away?

I have to tell you that I don't even read your dribble, and I'm sure I am not alone. I don't even care what you are trying to prove or what your point is. This is a travel forum, not a cyber soapbox for your political views, which has nothing to do the original post(s).

Sell crazy someplace else. Because you don't have a life don't take it out on others who are just looking for travel advice to the caribbean by injecting your worthless thoughts into every informative post.

Don't bother replying to my post because I will not reply to you, and most likely will not even read this post again. I am just tired of your posts and had to express MY thoughts.
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Jun 19th, 2004, 09:05 AM
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I would suggest sending an email to [email protected] and ask that Harald be removed from the board AGAIN. Each time I see a Harald post, I email it to Fodors for deletion.

Be better when he is gone forever.
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Jun 21st, 2004, 06:13 AM
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for the price of the rooms at the Beach and Coral Towers, Atlantis should provide Royal Tower type accomodations. That's the general problem with the Atlantis. It's not that Atlantis is expensive, it's that it doesn't provide a very good value both in terms of accomodations and restaurant quality.
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Jun 22nd, 2004, 02:56 AM
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Tom42: While Atlantis may seem expensive, hundreds of thousands of people keep paying up.Most do it because kids love the place.If most people agreed with you the prices would fall,they don't so prices won't fall anytime soon.
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Jun 22nd, 2004, 06:39 AM
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"Most people" aren't as travel savvy as the average reader at this website.
I completely agree with Tom42.
It's not that Atlantis is a poor resort by any stretch of the imagination (though I personally don't like the cheesiness factor, that's just a personal thing)...the problem is that it's a very poor value. The quality of most of the rooms and the quality of the food is so mediocre, and they're priced at a premium.
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Jun 22nd, 2004, 06:46 AM
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I don't see how it's a poor value. If it was true they would have to lower their prices. It's simple economics,supply and demand.The demand dictates the price they can charge.You may think it's a poor value but the market says otherwise.
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Jun 22nd, 2004, 09:02 AM
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That argument won't hold water.
Value and sales don't by necessity relate to one another.
Prime examples in the travel realm usually include very touristy places.
Like restaurants at the top of tall buildings. Tourists often go to those, they're usually very expensive, and the food is typically mediocre. A poor value, but the only ones who know that are the locals.
I think most Super Bowl tickets are perfect examples. The end zone seats (too far to read the players' numbers in many cases) are over $1000, but they all sell. Is that a good value?
If you bought an $80,000 BMW 745i last year (which were heavily pre-sold prior to their release) you're probably not pleased to find that after 1 year they've lost over $20,000 of value.
Ask someone who bought a $200 Beanie Baby (now worth $5) a few years ago if that was a good value.

Another way of looking at the issue is this. Take the $$$ from a 4 night stay at Atlantis and see what the knowledgable travel planner can buy elsewhere. You'll be able to find a nicer island, much better hotel, far better food, better service, for less money. I think that makes Atlantis a poor value. Many people don't care about value, or they simply can't assess it very well. There are many reasons Atlantis sells rooms.
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Jun 22nd, 2004, 10:23 AM
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travleis,

If your theory was correct, only one island/hotel in the caribbean would be filled.

Your sense of value is just that - yours. Vacations are more than the best value or largest room for the dollar, but an individual choice on what one views as worth the trip price.

For many, Atlantis is worth the money
and offers many things not available at other locations. Some of those very things would not be worth it to some - that's why there is more than one resort in the caribbean. It may not be the best price around, but my kids would beg to differ.
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Jun 22nd, 2004, 10:39 AM
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It's real simple folks.Atlantis can get the high dollar because KIDS LOVE IT.After all these years if it wasn't perceived to be a good value Kerzner wouldn't be getting ready to build yet another tower.The people claiming it isn't worth the price are flying in the face of the marketplace that says they don't know what they are talking about.
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Jun 22nd, 2004, 11:12 AM
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mgmargate,
imho, travelis is 100% correct.
I can (and have) stayed at some of the top resorts in the Caribbean for less than what I would pay to stay at Atlantis. (Which, incidentally, I would not do even if it were far less expensive.)

Places like Atlantis are a good value for:

Those who don't know any better than to know it's not.
People who don't travel enough to realize they are paying boutique prices for KMart quality.

Just because there are bunches of people who are willing to pay out the wazoo for something does not automatically make it "a good value."

Please explain to me how paying top dollar to stay somewhere that is overcrowded and touristy, has so so food and accommodations, regularly gets poor reviews that say things like, "All in all we were all disappointed and felt it did not live up to the hype" (above), can remotely be considered a "good value?"

There's a sucker born every minute, and those suckers will continue to go to places like Atlantis because they have put their trust in a TA who gets a big referral commission, or they buy into the slick ad campaigns that make the place look like their own private paradise.

A successful marketing campaign? Absolutely.
A good value?
Never.

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Jun 22nd, 2004, 11:31 AM
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mgmargate - What makes a "good value" is subjective. It doesn't matter that Atlantis does a good business. It still does not present a good value to me - when comparing the price of the rooms and restaurants with their quality and the quality I can get at other resorts for the same or lower prices, I say Atlantis provides a bad value. So, you see, I do know what I am talking about - even though it flies in the face of the marketplace, as you put it. And mgmargate, you really don't have to explain the economics of it. I think we all understand that Atlantis won't lower prices as long as people keep going.
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Jun 22nd, 2004, 11:52 AM
  #17
mm
 
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"My husband got there at 8 am put towels and some personal item on them and they were there at 11 for us."

Nothing personal but I find this kind of behavior to be rude in the extreme and if I'd noticed it your 'stuff' would have disappeared forever.

Holding chairs for 3 hours is just plain selfish.

mm
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Jun 22nd, 2004, 12:01 PM
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mm,

I had to laugh when I saw your post. That stuck out like a sore thumb to me too when I read it.

We stayed at our favorite hotel this past Spring, and noticed a family that the man went out early every morning first thing, (we are early risers) and spread out towels and books and things on three or four chairs.

Sometimes they ended up on the chairs at around 11 or so - sometimes they didn't go to the chairs AT ALL.

My husband joked he was going to go out there at 6 a.m. one morning and be sleeping on "their" chairs when he arrived.

This type of behavior really irks me too, but some people think nothing of it, and, in fact, seem to think of themselves as rather clever for having thought of it.

I've stayed at some resorts where they will move things to the towel desk if this occurs.

Obviously, allowing guests to be so rude is yet another reason Atlantis is not a good value.
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Jun 22nd, 2004, 12:14 PM
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I noticed that too but decided not to comment, although I agree that it is really rude to the other guests to hold chairs for hours at a time.
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Jun 22nd, 2004, 01:41 PM
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We have travelled to 20 countries,Just because it is not a good value in your eyes is irrelevant to others.As for the sophisticated one DIANA,Please.We have stayed in 5 star hotels all over the world,most recently Burj-al-arab in U.A.E.April 2004 so save the attitude.The value in Atlantis is 2.5 hrs.away from N.Y.,PHL. area with a resort that kids love. The naysayers must not have kids or their wallet can't stand the pain. Mine can.
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