Air NZ vs. Quantas

Old Jun 18th, 2004, 07:43 AM
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Air NZ vs. Quantas

OK, for those of you who have flown these airlines - what do you think?? We are deciding between the two right now, for an LAX-Christchurch flight in November (rates are within $30 of each other.)
Through Quantas we have to layover in Auckland. But they are supposed to have better entertainment.
Through AirNZ we can flight direct to CHC, and I have heard they have more legroom.
Any advice is much appreciated!!!
jonesie is offline  
Old Jun 18th, 2004, 12:23 PM
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Each are quite good over long distances. (especially if you lose that "u" in Qantas!).

You need to decide what's important to you - leg room, entertainment, etc. LA to Christchurch, I'd go with ANZ, simply because it's direct, so probably faster (but as an Aussie, I'd prefer to fly Qantas!)
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Old Jun 24th, 2004, 06:17 PM
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Jonesie,

both airlines are great; however, I'd opt for Air NZ because of the direct flight from LAX - CHC......the "entertainment" can't be worth a direct flight in my opinion!

Regards,

Melodie
Certified Aussie & Kiwi Specialist
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Old Jul 3rd, 2004, 12:55 PM
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I cannot comment on long haul as I ceased every flying l/haul with Qantas years ago, but on several recent domestic flights within Australia I had 2 flights with Qantas and personaly I rated tham as downright awfull, 2 flights with Virgin Blue were fine. Sorry but I rate Qantas very low down especially their Cabin Attendants.
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Old Jul 3rd, 2004, 02:34 PM
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Qantas regularly rates very highly in international passenger surveys, which must say something. On my last flight with Air NZ I found the Kiwi cabin crew excellent, but the interior of the aircraft was a little tired. IMO they both rate well compared with UA, say - the last time I flew the "friendly skies" I started feeling sorry for the aged, tired and crabby cabin crew, who reacted to service requests with all the verve of a Wal-Mart checkout operator. To be fair, UA crews on US domestic routes seemed quite a bit younger, although not much happier. I think that was because the more senior the employee, the better chance they have in bidding for long-haul routes.
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Old Jul 3rd, 2004, 03:20 PM
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Can't advise about Air NZ but I've flown Qantas (stands for Queensland And Northern Territory Air Service) and their long haul service was excellent. The attendants are always friendly & helpful. We're flying them again next month.
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Old Jul 6th, 2004, 09:13 AM
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Qantas service is good on long-haul flights, but the food is substandard even for airline food AND the cattle-class seats are a real tight fit, so 14+ hours in economy would really be unpleasant (I did 12.5 from SYD to LAX and hated it).

In other words, go with the legroom.
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Old Jul 6th, 2004, 01:38 PM
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Big Russ

If you think Qantas seats are tight - NEVER, EVER fly Scandinavian long-haul. I flew Narita to Sweden and return last year, and I have never been so uncomfortable in all my life - and the cabin staff were just plain awful. A complaint to Scandinavian (SAS) here in Sydney proved their ground and sales staff were just as bad.

You can't believe how glad I was to get back on Qantas for the Narita to Sydney leg. I just about hugged all the cabin and flight deck crew.
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