- reliable?

Sep 27th, 2004, 10:14 PM
Original Poster
Join Date: May 2004
Posts: 39 - reliable?

After reading through numerous suggestions from this forum, I was all set to book a hotel in Bangkok through They seem to be one of the few sites that includes all taxes and service charges, which makes their prices usually the cheapest.

But then I stumbled upon this one website that had harsh warnings about (see link below):

I don't know if this website's warning is justifiable, or just another person's opinion. I would certainly love to hear if others in this forum have used to book their Bangkok hotel and whether they had any problems with them.

RoyalJelly is offline  
Sep 28th, 2004, 03:41 PM
Join Date: May 2003
Posts: 107
Would also like to hear a response to this post!
shooshy is offline  
Sep 28th, 2004, 11:23 PM
Join Date: Feb 2003
Posts: 965
I wouldn't pay any atention to what that guy Mark, from the Bali and Thailand Travel Forums says. He is not trusty to hear from. If any hotel or other site don't give him the atention he likes to have he comes out saying bad (sometimes terrible) things about them. He is a very conflicting and disturbed person.
I don't know that booking site but I wouldn't rely on what he says.
I have booked my hotels in Thailand in and they had the best rates and were fantastic with my bookings. and are also very reliable though their rates are usually a little higher.
Tere is offline  
Sep 30th, 2004, 04:06 PM
Join Date: Dec 2003
Posts: 1,482
Anyone have any experience booking tours through
CFW is offline  
Sep 30th, 2004, 11:43 PM
Join Date: Feb 2003
Posts: 965
CFW, is one of the most reliable sites to book anything in Thailand. I booked all my hotels and transfers through them. Everything went fantastic. They were also able to arrange me a birthday cake for my son on his stay at the Marriot, his last night in Bangkok. I highly recommend them. Besides that, they offer the best rates in most hotels and resorts.
Tere is offline  
Oct 1st, 2004, 12:03 AM
Join Date: Jun 2003
Posts: 41
Actually I could not disagree more. I have found Mr Mark Austin from the Thailand and Bali travelforums to be most reliable in his informations regarding some nasty booking agencies and webpages out there. There are also several report on various sites from people having had much trouble booking with When it comes to internet booking I have had only great experiences with, and having the best rates? Must be a joke!
arnesen is offline  
Oct 1st, 2004, 03:30 AM
Join Date: Feb 2003
Posts: 965
Well, you have the right to disagree. But I must tell you Mark Austin isn't a Mr. , he is conflictuous, nasty, rude and narrow minded . That is why they put him out of the other Bali Forum.
As for I have never heard of people having problems booking with them. I loved their service and will book with them again. And yes dear, they have the best rates for many resorts and hotels in Thailand, I booked with them the Peninsula in Bangkok for the European market, a great package. But maybe you're not from Europe.... ...I bet you aren't.
Tere is offline  
Oct 1st, 2004, 04:06 AM
Join Date: Jun 2003
Posts: 41
Well I have never liked the other Bali forum (Bali Travel Forum)much, many strange postings there. I have found the best rates with companies I mentioned in my pervious post, or by booking directly with hotels website. I got a better package deal when I booked directly with The Peninsula, however that was in 2002, may have changed. But for asiatravel and hoteltravel, I have used them quite often, booking hotels in Thailand, Phillipines, Singapore and Bali, and they have lots of good deals, in my opinion the best. However what I will credit for is a very informative website with very nice descriptions and pictures from the hotels. And at last I am European!
arnesen is offline  
Oct 22nd, 2004, 07:15 PM
Join Date: Oct 2004
Posts: 2
The creator of and other web sites ( and among them) Mark Austin seems to have serious issues indeed.
He has vendettas against all and sundry, but no mailing address on any of his sites (his sites are registered under his mother's address in England), no Tourism Authority of Thailand travel agency license (operating in Thailand and thus running an illegal travel agency), accepting unsecured credit card info on his sites (no SSL certificate, getting one would probably compromise his cherished anonymity) etc.
His buiness is mainly selling prescription drugs without prescription. He employs questionable marketing too. See
for more info or Google "Mark Austin Thailand" (no quote) to find info on his baseless campaign against an established Bali travel agent, an intersting read indeed.
Summing it up, I can't vouch for asiavoyage24 nor sawadee but they hold more cred with me than Mark Austin and his rantings.
chiangman is offline  
Oct 22nd, 2004, 08:01 PM
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Posts: 28,942
i have had very good luck with
rhkkmk is offline  
Oct 22nd, 2004, 08:15 PM
Join Date: Oct 2004
Posts: 2
To be fair, I rechecked and Mark Austin and his cronies now (since recently) actually have a mailing address posted on some of their sites. However, it's a mail box company at best (see http://www.the-post-house dot com) which can be had for a handful of pounds. No office and no business conducted there. Warning to all who have to run after their money!
chiangman is offline  
Dec 14th, 2004, 03:17 AM
Join Date: Aug 2004
Posts: 66
I know this post is a few months old, but I wanted to post my recent experience with for those people still interested in a response.

I just got back from a trip to Thailand and Vietnam. I used to book the Royal Orchid Sheraton for 1 night at the beginning of our trip and 4 nights at the end of our trip. The Royal Orchid Sheraton had our reservations in their system both times and honored the vouchers without any problems. The entire reservation process and hotel check-in went smoothly each time. And I would use again.
Gecko is offline  
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