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Old Apr 27th, 2012, 11:30 PM
  #21  
 
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Just to clarify something Dayenu said. Both Delta and KLM offer free wine an beer. KLM, however, also provides the hard stuff for free, while Delta charges for liquor.
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Old Apr 28th, 2012, 06:34 PM
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For those who infer I can't read, of course I saw the small print Delta waaaaaaay at the bottom. I also saw the LARGE blue KLM and KLM FLIGHT NUMBER prominently displayed at the top. hmmm. Why didn't they just call it what it was... a Delta flight? KLM has NOTHING to do with it. Curious.
Permit me an analogy: movie poster with LARGE color photo of BRAD PITT "Starring Brad Pitt!" (then waaay at the bottom in small print, "Actually starring Joe McNobody"). Same principal. Both intending to deceive. If it's Delta, call it DELTA. That's all I'm saying.
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Old Apr 28th, 2012, 07:03 PM
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So, now you're saying you know it's a Delta flight all alone and still decide to book it, right? Then there's nothing here we can help you. You should go waste your congressperson's time rather than ours.
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Old Apr 28th, 2012, 07:27 PM
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vintage40s—What website did you use to book your tickets? It can't have been the one I looked at.

When I go to orbitz.com and put in random dates for an Atlanta—Cologne/Bonn itinerary, this is what I get:

http://www.orbitz.com/shop/home?type...Search+Flights

(Don't know if that link will work from here.)

The notation the first flight is operated by Delta is about half an inch below the flight itinerary. (You said "waaaaaaay at the bottom.") Half an inch is hardly "waaaaaaay at the bottom", so we can't have been looking at the same website.

The Delta notice has the same font size as the itinerary above it. (You said "I saw the small print Delta".) Unless you thought the main text was also "small print", again, we can't have been looking at the same website. Admittedly, the Delta text is in a lighter font, but it's not exactly invisible.

The KLM logo is smaller than the "Select" button that you would use to choose the flights and roughly the same size as the two flight numbers (one on top of the other) in the note about the codeshare, which is below the itinerary info. (You said " I also saw the LARGE blue KLM and KLM FLIGHT NUMBER".) On my monitor, the logo displays about a half-inch by a quarter-inch (not what I call "large").

The KLM logo is at the right-hand side of the listing. (You said "prominently displayed at the top".) The codeshare info is at the far left side of the listing, and because it is in a different color, my eye was drawn to it before I noticed the KLM logo.

Anyway, that's why I'm curious about what website you were using, because I, like many others here, can't figure out how the codeshare info was seemingly hidden from you. If you were using a different website or in another country that might explain it.

Plus, you said above "yes, one and all, I did know the planes were Delta", so I'm not sure why you thought KLM was operating them.
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Old Apr 29th, 2012, 09:25 AM
  #25  
 
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I suspect that the reason it was listed as KLM and not Delta had to do with pricing. We recently traveled from Denver to Lisbon, Porto to Denver on an American Airlines issued ticket that never had us on an American Airlines plane. (We actually didn't make the Porto to Denver part because of a Spanish strike). It was all code share.

Similar flights under BA or Iberia charged different rates. I don't pretend to understand how airlines determine what to charge or why different airlines charge different amounts for seats on the same aircraft. I have noticed for example that USAir sells tickets from EWR to DEN on United aircraft and charge less for them than United does.

We fly Delta most of the time and they are no worse than other carriers. With no offense intended, I think you're making a big deal out of something when there isn't one to be made. Have not flown KLM across the atlantic, but KLM planes in Europe were decidedly cramped compared to Delta.
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Old Apr 30th, 2012, 06:09 AM
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Code sharing is much more complicated than one airline simply putting its own flight number on a partner airline's flight. There are many different arrangements between airlines for code shares which I won't go into here, but they involve pricing, seat allocation, restrictions, marketing and other factors. So the conditions of travel for the two or sometimes three airlines on a flight operated by one of them can be quite different. The most noticeable to the passenger is usually the price.
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Old May 2nd, 2012, 03:29 PM
  #27  
 
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NoFlyZone on Apr 27, 12 at 4:58pm
And Delta does offer free wine with meals on their intercontinental flights.

WHAT???? Somebody give me their address, I'll make them to mail me whatever we supposed to drink on that flight to Copenhagen
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