JetBlue driving me crazy

Thread Tools
 
Old Mar 17th, 2009 | 12:06 PM
  #1  
Original Poster
 
Joined: May 2006
Posts: 117
Likes: 0
JetBlue driving me crazy

(Duplicate post from Central America forum)

I just want to let the world know that JetBlue is driving me absolutely mad with its constant schedule changes on the flights between Orlando and San Jose. This is a new route for the airline and it seems they have no idea how to go about planning their flights. I booked JetBlue (for May) because of a relatively convenient nighttime departure, only to have it changed to early a.m. the same day. That was bad enough, but they have since made several more time changes for both departure and return flights and I have no idea how many more changes are in store.
hop_along is offline  
Old Mar 17th, 2009 | 08:36 PM
  #2  
Community Builder
40 Countries Visited
20 Anniversary
1m Airline Miles
 
Joined: Jan 2003
Posts: 21,785
Likes: 0
When they make a big time change like that I think you can get a refund.
mrwunrfl is offline  
Old Mar 17th, 2009 | 09:16 PM
  #3  
 
Joined: Feb 2004
Posts: 23,073
Likes: 0
It's hardly a jetBlue-specific problem. Most airlines are cutting capacity at a steep rate, particularly to/from Florida.

Anyways, I'm surprised B6 actually had this started. It may not last long.
rkkwan is offline  
Old Mar 18th, 2009 | 07:01 PM
  #4  
Original Poster
 
Joined: May 2006
Posts: 117
Likes: 0
Well, yes, I suppose they would offer a refund -- but I do still need to get to Costa Rica and there aren't any other options more convenient. And JetBlue isn't cutting capacity; they just changed their daily flight from nighttime to early a.m. .... But thanks for the replies. I know this is but one of a million stories in the naked skies.
hop_along is offline  
Old Apr 15th, 2009 | 12:52 PM
  #5  
Original Poster
 
Joined: May 2006
Posts: 117
Likes: 0
In the interest of fairness, I wanted to post an addendum to my earlier complaint about the schedule change. The change remains a costly inconvenience, but I have had the opportunity to deal further with JetBlue and have been thoroughly impressed and pleased with their customer service staff. Satisfactory customer service (in any industry) seems so rare these days that I felt obliged to offer compliments.
hop_along is offline  
Old Apr 18th, 2009 | 08:49 PM
  #6  
 
Joined: Jan 2003
Posts: 8,421
Likes: 0
Often flight schedules are changed, not due to capacity, but schedule changes on other routes so the planes are where they need to be and/or pilots/attendants are available.
djkbooks is offline  
Old Apr 19th, 2009 | 12:03 PM
  #7  
 
Joined: Oct 2007
Posts: 2,012
Likes: 0
hop-along: very decent of you to post that additional information. thanks.
taconictraveler is offline  
Related Topics
Thread
Original Poster
Forum
Replies
Last Post
shoemacl
Mexico & Central America
10
Apr 28th, 2012 04:34 PM
Melissa5
Mexico & Central America
16
Sep 5th, 2009 05:28 PM
hazelnut
Mexico & Central America
11
May 31st, 2008 05:56 AM
dohty15
Mexico & Central America
17
Sep 9th, 2007 06:53 AM
bondgirl78
Mexico & Central America
5
Dec 23rd, 2005 06:14 AM

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are On



Contact Us - Archive - Advertising - Cookie Policy - Privacy Statement -