Getting credit for mileage without copy of ticket receipt?
#1
Original Poster

Joined: Dec 2003
Posts: 24,359
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Getting credit for mileage without copy of ticket receipt?
Well, I was dumb--I dumped my ticket receipt for my recent flight from IAD to Vienna--but I do have my boarding pass. Is there any room for maneuver with Austrian Airlines to get the mileage credit?
#2
Joined: Feb 2004
Posts: 23,073
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Which FF program are you trying to deposit your miles into? UA? In some instances, you can request mileage online without the ticket receipt or boarding pass; but unlikely if it's a partner airline's FF program.
Another thing you can do is request a receipt copy. Likely to cost you some money, but it can be done.
Another thing you can do is request a receipt copy. Likely to cost you some money, but it can be done.
#5

Joined: Jan 2004
Posts: 3,620
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Underhill - try calling Mileage Plus customer support (1-800-421-4655) to see if you can fax in a copy of your boarding pass. There is a fax number for this: you have to send a copy of the boarding pass, your MP number and I think name on the account (but verify). Not 100% sure you can do this for travel on Austrian, but I was able to do so last summer for a trip on Lufthansa that did not credit automatically. My miles posted within a couple of days. I'm sorry, I can't find the fax number, but a phone agent can advise.
#6
Original Poster

Joined: Dec 2003
Posts: 24,359
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Can you believe this? I sent a message to Austrian Airlines and 2 hours later received a reply, telling me to provide the date and number of my flight and my Mileage Plus number and Austrian would take care of getting the info to United for credit.
What a great airline!
What a great airline!
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chepar
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Oct 29th, 2009 10:00 AM



