Air Transat refund?
Jun 27th, 2020 | 01:18 PM
#1
Original Poster
Joined: Aug 2015
Posts: 55
Likes: 0
Air Transat refund?
Hi
Air Transat cancelled our flight on JUly 23rd and sent us an email that they were giving us a credit to be used within the next two years.
But I would rather have a full refund since I don't know if we'll be able to travel (or want to) within the next two years.
Has anyone tried to get a full refund from them and were you successful?
Thank you
PS Also, Eurostar hasn't responded to emails sent back in April about refunding our train tickets. Is that a lost cause as well?
Air Transat cancelled our flight on JUly 23rd and sent us an email that they were giving us a credit to be used within the next two years.
But I would rather have a full refund since I don't know if we'll be able to travel (or want to) within the next two years.
Has anyone tried to get a full refund from them and were you successful?
Thank you
PS Also, Eurostar hasn't responded to emails sent back in April about refunding our train tickets. Is that a lost cause as well?
Jun 28th, 2020 | 05:42 AM
#2
Joined: Feb 2003
Posts: 18,565
Likes: 1
The should give you the option of a full refund. SAS air cancelled our July flight and sent email for a voucher but there was a small section that I could click to request a refund instead. I only had a five day window to do it so contact them ASAP.
