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The Florence tourist office, known as the APT (055/290832 www.firenzeturismo.it), has branches next to the Palazzo Medici-Riccardi, across the street from Stazione di Santa Maria Novella (the main train station), and at the Bigallo, in Piazza del Duomo. The offices are generally open from 9 in the morning until 7 in the evening. The multilingual staff will give you directions and the latest on happenings in the city. It's particularly worth a stop if you're interested in finding out about performing-arts events. The APT website provides information in both Italian and English.