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Fox Rental Car - Beware!

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I booked travel through my most favorite site cheapair.com and Fox Rental in Orlando, FL was promoted as the most competitive price, $138.00 total including taxes. I will NEVER use this awful rental car company again!! My credit card was charged $391.00 for a Camry for 5 days and I didn't take out the insurance. When I called customer service, they were rude and each time I asked for their name, they hang up, 4 times total. I called corporate and went on line to their chat - still no one has called me back. The cars as Fox are beaten up (ours had cigarette burns and chewing gum on the seats) and the staff are rude and mean. Good luck finding someone at Fox that gives a darn too! They are not located in the airports, instead you are subjected to a shuttle bus and then taken to 'shady' areas of town. Good luck finding a car you reserved as if they have the car it will be in poor shape. They are the worst - PERIOD!

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