CEO Dollar Rental Car
#5
Original Poster
Join Date: Jul 2003
Posts: 207
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Thanks for your help we did contact them through Hertz executive customer services. Not only did we get a prompt reply stating that our complaint was fully understood and also a refund which we were more than satisfied.
Thanks again.
Thanks again.
#6
Join Date: Jul 2005
Posts: 3,360
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I agree with DebitNM. Social media does get fast corporate attention.
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Vic's travels: http://my.flightmemory.com/vogilvie
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Vic's travels: http://my.flightmemory.com/vogilvie