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Has anyone used Hotwire for booking cars?

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I'm getting ready to book a car to rent for our 10 days in Charleston, SC and was shocked to see that all of the fees and taxes add up to nearly half the cost of the car. Most of the rental companies I've checked come within a few dollars of each other. I also called my insurance company, USAA, and it was only a few dollars cheaper. I did find that I could rent a car on Hotwire for 2/3 the cost of the others. They state that all fees and taxes are included in the total cost. Apparently you learn the car rental company once you've booked the car. Also, there are no changes or refunds once you've booked. I'm not especially loyal to any particular car company and I don't envisiage any changes to our trip, so is there any other downfall with renting a car through Hotwire?

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