Uffizi Phone Number
Apr 25th, 2017, 07:44 AM
#1
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Uffizi Phone Number
Hi,
I recently pre-purchased tickets for the Uffizi (on b-ticket.com) for my parents but mistakenly selected the wrong day (I meant to select Thursday and selected Friday instead). I have tried reaching out to the email address [email protected] and have also tried calling this number which I found on a few sites: (+39) 055294883 but we can't seem to get through to a real person and no response yet to the email. Does anyone know of a way to get a hold of someone so that we can try to switch out the tickets for Thursday? Any insight would be great. Thank you!
I recently pre-purchased tickets for the Uffizi (on b-ticket.com) for my parents but mistakenly selected the wrong day (I meant to select Thursday and selected Friday instead). I have tried reaching out to the email address [email protected] and have also tried calling this number which I found on a few sites: (+39) 055294883 but we can't seem to get through to a real person and no response yet to the email. Does anyone know of a way to get a hold of someone so that we can try to switch out the tickets for Thursday? Any insight would be great. Thank you!
Apr 25th, 2017, 07:58 AM
#3
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Yes, calling from the US. When I call the number I listed above, we are able to get through to a recorded message with general information regarding the Uffizi but not a real person that we can talk to about the tickets.
When I try dropping the 0 it says the number is not in service, unfortunately!
When I try dropping the 0 it says the number is not in service, unfortunately!
Apr 25th, 2017, 03:16 PM
#5
>>> When I call the number I listed above, we are able to get through to a recorded message with general information regarding the Uffizi but not a real person that we can talk to about the tickets<<<
Are you calling during the hours they are open (Italian time)?
If you are staying in a hotel, perhaps you can get your hotel to call.
Are you calling during the hours they are open (Italian time)?
If you are staying in a hotel, perhaps you can get your hotel to call.
Apr 26th, 2017, 06:37 AM
#6
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Thank you for all of the help! I finally got through to the ticket office but unfortunately they can't do anything because we bought the tickets online. In the meantime, we did receive an email back from b-ticket that says we can purchase a second set of tickets and they will (within 60 business days) refund the original purchase. Has anyone had any luck with them actually processing that refund? I realize it's not a ton of money for the tickets, but just wondering. Thank you!
