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Trenitalia tickets - change and refund

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Hi,

I have bought the Economy-tickets from Venice to Milano, but I can not be in this time in Italy. As I now know, I cannot refound my tickets. But, there is one possibility to change tickets (for example to Base-Tickets). If I make it, will it be possible to refund then this tickets? How many times I can change my Tickets?

Thank you for your Help!
Best Regards
Arti

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