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Old Mar 22nd, 2010, 04:07 PM
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Renfe

I am trying to book train tickets through Renfe from Barcelona to Madrid. There are 2 questions I don't know how to answer. One is Type of Document (Tax ID no, Passenger etc) and the other is Document No. They are required fields before I can put my credit card in. Does anyone know what they mean?
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Old Mar 22nd, 2010, 04:47 PM
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I am not sure which one I enter, I think Passenger ( it does not matter) , as a number : the passport number
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Old Mar 23rd, 2010, 02:47 AM
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Step by step instructions for purchasing Renfe tickets online:
http://www.seat61.com/Europe-train-tickets.htm

Good luck!
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Old Mar 23rd, 2010, 07:04 AM
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Thanks for the info. I have tried both last night and today to do this. I get to the purchase piece (with all info now filled out correctly) and the it just says unable to process request at this time. Not sure what to do.
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Old Mar 23rd, 2010, 08:26 AM
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-you cannot use American Express
-you cannot purchase more than 62 days ahead
-your CC company may be blocking the purchase (happened to others).
Some people have tried to call Renfe ; I emailed them because i had trouble printing tickets and got some info. back right away.
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Old Mar 24th, 2010, 03:29 AM
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Thank you- using American Express was the problem. This ticket needed to be purchased 14 days ahead. Anyway, finally success!
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Old Mar 24th, 2010, 04:50 AM
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For others that are reading this the actual page for information about booking Spanish trains online is this one.
http://www.seat61.com/Europe-train-t...ways%20website
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