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Regent Seven Seas Cruise?

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We booked a 2018 Regent Seven Seas cruise for 2018. Friends just returned from a cruise on this line and told us that onboard WIFI rarely worked and many passengers were complaining about it. They also said that tour groups were large and narration was difficult for them to hear. Just wondering if these are valid issues, do others share these concerns? We want to know if the price we're paying for this cruise (including airfare, food and drink, tours and gratuities) is worth it?

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