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Positano Car Service: Mixed review, and a question

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I'll probably post this in the lounge, too.

Three couples hired Positano Car Service for a driver to take us from Positano to Amalfi, Ravello, Pompeii and back to Positano. We were told the trip would be about 6-7 hours, and they'd set us up with a guide at Pompeii for a separate charge paid to the guide.

Not counting the guide's fee, we paid the equivalent of about $80/person for the day, which we thought was a reasonable price.

We thoroughly enjoyed the day, and the driver was courteous and helpful, and showed us some interesting sights along the way. The guide at Pompeii was very good and entertaining. So far, so good.

Now, on the way to Pompeii, the driver asked if we wanted to stop at a small local pottery factory for a tour. He said he knew the owners, and they'd be happy to show us around. We said yes, and we enjoyed that, too. (I don't think anyone bought anything.) On the way back, he said he had a friend who owned a custom woodworking shop (inlay tables, jewelry boxes, etc.), and again asked if we wanted to stop, We did, and the owner gave us a nice tour and demonstrated the handmade inlay process. We liked that, too. The driver was very upfront about the fact that he knew the owners of both places, but that we should not feel obligated to buy anything.

When we arrived back at the house we were renting, after more than 8 hours, the driver got a call from his office, asking for his location. He told them, and then got off the phone and said, "My boss says the tour ran longer than contracted for, and that you owe an extra 50 euros (total, not per couple)."

Hmmm. We considered that the tour ran longer than expected because of the 2 extra stops. Now, he did ask us if we wanted to stop, and we could have said no. But of course, neither did anyone inform us that if we ran over, it would cost more.

We considered: We did enjoy the two stops, and we did have a choice. Should we pay? In the end we did, because it only amounted to the equivalent of about $20/couple, and we had no complaints about the service.

I'm thinking about emailing the ownership to tell them we liked the tour, but that their unexpected charge was a bit suspect.

What do you think abou the whole situation?

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