Air Travel Forums

Post New Topic

Recent Activity

View all Air Travel activity »
  1. 1 Aiports in Paris
  2. 2 International flights to Uganda
  3. 3 "Bait and Switch" and KLM
  4. 4 Laguardia hassle?
  5. 5 Last minute required change cost us $4,000
  6. 6 U.S Passport Photos-- Okay to Smile?
  7. 7 Consolidators for Biz Class Seats
  8. 8 Questions about reclaiming FF miles
  9. 9 Transfer between Terminal 4 and Terminal 5 at LHR
  10. 10 Same ticket, Rome to JFK via Alitalia then Delta, baggage?
  11. 11 Website to indicate number of seats sold?
  12. 12 Parking at JFK
  13. 13 Help with Delta terminal in Atlanta
  14. 14 Sky Airlines - buying tickets from USA over internet!
  15. 15
  16. 16 Can I clear customs and make my connections at YYZ and BOS?
  17. 17 Flying Tokyo-YYZ in economy- direct or break it up in YVR?
  18. 18 Flying from Tokyo (NRT or HND) to San Francisco (SFO or SJC). Options?
  19. 19 Is Bravofly A Scam?
  20. 20 Getting wedding clothes from here to there
  21. 21 Transit Visa in Heathrow Terminal 5
  22. 22 Frankfurt connections Lufthansa to United
  23. 23 Frustrated w/ 1 qt bag limit
  24. 24 SEA to Gran Canaria on Separate Tickets
  25. 25 PHL-CDG airline change with checked bags (less than 2 hrs) HELP!!!
View next 25 » Back to the top

South"worst" - yet again it disappoints.

Jump to last reply

Against my better judgment I booked a round-trip flight on Southwest for my elderly mother for her visit with friends in Destin, Florida. Her itinerary included a connection in Baltimore.

To make a long story somewhat short, the Southworst website said her flight into Florida was on time, right up to the arrival, when in reality it had not taken off from Baltimore. When my mother's friends arrived at the airport for the pick-up, the monitors in the airport said "on time." The Southworst personnel had no idea what was going on. Finally my mom's friends were informed that the flight was 2 hours late.

No emails, no text messages, and an inaccurate flight status on the website. Unacceptable.

I pity the travelers who must rely on Southworst due to a lack of options, and I will endeavor to avoid it whenever possible in the future.

7 Replies |Back to top

Sign in to comment.