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Melbourne Airport scores no points at all!!

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I flew on Air New Zealand to Melbourne last saturday. When we landed captain was told to wait because the gate was not prepared for us yet, this even though we arrived on time. Aircraft was parked some distance away until told 30 MINUTES later to approach the gate and to park. The sign came on to get up and prepare to leave the aircraft, everyone got their bags together and we were standing in the aisles ready to go. But wait there's more, we were left standing for over 20 minutes, whilst Melbourne Airport stuffed around doing goodness knows what to the gate until we finally disembarked. In the meantime of course people were getting particularly stressed and to Air New Zealand's detriment they did not announce to the passengers except in the first five minutes as to why we were left standing waiting to get off for so long. The whole episode should not have happened and the reasons were not fully explained to us.
On heading to the Skybus I asked where the bathroom was to be told there were none at that end of the building but that I would have to go upstairs again or walk to the far end. How ridiculous not to have bathrooms at both ends of the arrivals area.
To top this off when leaving Melbourne and arriving by coach at the airport there are no signs outside to say which airlines departure from which areas or where the checkin desks are, you have to read the departure board but you could be at the wrong end of the building. Some indication outside would be helpful.
In my opinion Melbourne Airport totally sucks. Get your act together.

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