20 Best Hotels in Cancún, Mexico

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You might find it bewildering to choose among Cancún's many hotels, not least because brochures and websites make them sound—and look—almost exactly alike. For luxury and amenities, the Zona Hotelera is the place to stay. In the modest Centro, local color outweighs facilities. The hotels here are more basic and much less expensive than those in the Zona. If you want to be in the heart of the action, northern hotels near Punta Cancún are within walking distance of the nightclubs. Quieter properties are located at the southern end of Boulevard Kukulcán and in the residential streets between El Centro and the Zona Hotelera at Laguna Nichupté near the Pok-Ta-Pok Golf Course.

Many hotels have all-inclusive packages, as well as theme-night parties complete with food, beverages, activities, and games. Take note: generally the larger the all-inclusive resort, the blander the food (and the more watered-down the cocktails). For more memorable meals, you may need to dine off-site and essentially pay for food you're not consuming.

Many of the larger and more popular all-inclusives will no longer guarantee an ocean-view room when you make your reservation. If this is important to you, check that all rooms have ocean views at your chosen hotel, or book only at places that will guarantee one. Be sure to bring your confirmation information with you to prove you paid for an ocean-view room. Also be careful about lost wristbands and unreturned towels, since many resorts have started charging up to $150 per day for the former and $25 for the latter. When checking out, make sure the hotel hasn't tacked on excessive phone or minibar charges, as some tend to do. At check-in, ask if your “all-inclusive” rate includes tips—some resorts are now automatically adding 15% gratuities—and "resort fees," which tend to be hidden supplementary charges.

Garza Blanca Resort & Spa

$$ | Carretera a Punta Sam, Km 5.2, Cancún, 77400, Mexico Fodor's Choice

Top-notch luxury, extraordinary gastronomy, and a state-of-the-art spa are some of the attributes of this sprawling property in Cancún's up-and-coming Punta Sam area. Suites are huge and stylish, combining neutral colors with green and yellow accents; some include a private terrace or balcony with a hammock and plunge pool, while others come with a fully-equipped kitchenette and washer-and-dryer combo. This is the odd all-inclusive resort where you can actually feel at home.  

Pros

  • Fantastic hydrotherapy circuit
  • Outstanding dining offer
  • Great family package

Cons

  • Far from the Cancún action
  • Time-share vibes
  • Not all rooms have ocean views
Carretera a Punta Sam, Km 5.2, Cancún, 77400, Mexico
800-927–0503-in the U.S. and Canada
Hotel Details
452 suites
All-Inclusive

Quick Facts

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Aloft Cancún

$ | Blvd. Kukulcán, Km 9, Cancún, 77500, Mexico

This hip Marriott property near the convention center has a fresh, modern concept that generates quite a social scene. The funky lobby features bright mismatched furniture, cement floors, exposed ductwork, modern art, and a lounge bar. Smallish rooms have leather benches, ergonomic desk chairs, white duvets, and all the basic amenities (minibars, Wi-Fi, TVs, and safes). Although there's only one restaurant, the 24-hour snack bar lets you grab and go. Aloft isn't on the beach, but guests receive access to the neighboring beach club. The 360-degree view from the rooftop pool is unparalleled.

Pros

  • Free parking and Wi-Fi
  • Pet- and child-friendly
  • Within walking distance to main clubs

Cons

  • Small rooms
  • Not on beach
  • Meals not included
Blvd. Kukulcán, Km 9, Cancún, 77500, Mexico
998-848–9900
Hotel Details
177 rooms
No Meals

Quick Facts

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Beachscape Kin-Ha Villas & Suites

$$ | Blvd. Kukulcán, Km 8.5, Cancún, 77500, Mexico

Sandwiched amid several looming resorts, this low-rise condo-hotel complex is a wonderful place for families thanks to its nicely planted grounds, tranquil beach, and relaxed atmosphere. Rooms are comfortable, clean, and simply decorated with light-wood furniture and vibrant artwork that brightens up the white walls. Suites have spacious dining–living rooms, large terraces, and well-equipped kitchens.

Pros

  • All rooms have balconies
  • Peaceful
  • On one of Cancún's best beaches

Cons

  • Three-story hotel has no elevator
  • Some rooms don't have ocean views
  • No children's programs
Blvd. Kukulcán, Km 8.5, Cancún, 77500, Mexico
998-891–5400
Hotel Details
132 rooms
No Meals

Quick Facts

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Recommended Fodor's Video

El Rey del Caribe

$ | Av. Uxmal 24, Sm 2A, Cancún, 77500, Mexico

Thanks to the use of solar energy, a water-recycling system, and composting toilets, this tranquil hotel has little impact on the environment—and its luxuriant garden blocks the heat and noise of downtown. Hammocks hang poolside, and wrought-iron tables and chairs dot the grounds. There's artwork throughout, much of it painted by the owner herself. Standard rooms are small and dated (think lace curtains and floral bedding) but all are clean and have kitchenettes; newer executive rooms are larger and have hardwood floors. Rooms on the second or third floor overlook the pool, while those on the first floor are dedicated to families. Another perk is the small spa, where you can get honey massages for a third of what you'd pay in the Zona Hotelera.

Pros

  • Eco-friendly
  • Affordable spa
  • Walking distance to El Centro's shops and restaurants

Cons

  • Simple and musty rooms
  • Alcohol is not served at the hotel restaurant
  • Mosquitoes in common areas
Av. Uxmal 24, Sm 2A, Cancún, 77500, Mexico
998-884–2028
Hotel Details
31 rooms
Free Breakfast
Visa and Mastercard only, no American Express

Quick Facts

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Fiesta Americana Condesa Cancún

$$$ | Blvd. Kukulcán, Km 16.5, Cancún, 77500, Mexico

Part of a reliable Mexican chain and more laid-back than its sister property, the Grand Fiesta Americana Coral Beach, this hotel is easily recognized by the 118-foot-tall palapa that covers its lobby. But don't let the rustic roof fool you—the rest of the architecture here is extravagant, featuring things like marble pillars and inner plant-filled courtyards. There's also a massive pool, a good-size gym, a movie theater, and a spa with indoor and outdoor treatment rooms (alas, there's also a MX$290 fee to use the spa facilities). Activities include pool volleyball, art classes, and yoga. Rooms are a decent size, but not all have balconies, and ocean views cost extra.

Pros

  • Friendly staff
  • Scheduled activities on the hour
  • Smaller pools designated for children

Cons

  • Halls get slippery when it rains
  • Sound carries between floors
  • Popular with convention goers and tour groups
Blvd. Kukulcán, Km 16.5, Cancún, 77500, Mexico
443-310–8137
Hotel Details
502 rooms
All-Inclusive

Quick Facts

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Grand Fiesta Americana Coral Beach Cancún All Inclusive Spa Resort

$$$$ | Blvd. Kukulcán, Km 9.5, Cancún, 77500, Mexico

Those who love the trappings of traditional luxury—stained-glass skylights, mahogany furniture, stunning floral arrangements—will feel at home at this all-suites hotel, which also has the award-winning Le Basilic restaurant and the enormous Gem Spa. The hotel's W shape means all rooms have ocean views in addition to marble floors, sunken living rooms, and infinity balconies; upgrading to the Grand Club Level gets you private check-in, an open bar, beach service, breakfast, and appetizers throughout the day. The beach here is quiet and calm, as the neighboring lighthouse and jetty cut the current. Families will be impressed with the numerous activities offered at the multi-zoned Kids Club. Note that the hotel's sheer size may seem daunting, but you'll be well attended to by multilingual concierges.

Pros

  • Complimentary kids' club
  • Business center with private offices
  • Stellar spa and restaurant

Cons

  • Extra charge for use of the spa facilities
  • Pool is only heated October to March
  • Too big for some
Blvd. Kukulcán, Km 9.5, Cancún, 77500, Mexico
443-310–8137
Hotel Details
602 suites
All-Inclusive

Quick Facts

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Grand Park Royal Cancún

$$ | Blvd. Kukulcán, Km 10.5, Cancún, 77500, Mexico

You'll find a wide variety of accommodations at the Grand Park Royal, including villas with a private beach area and personal concierge. Most rooms have ocean views, and there are some stunning vistas of the Zona Hotelera's glittering lights from certain areas. Despite the lower price point, this property has an upscale feel. Even standard rooms have balconies, flat-screen TVs, and Wi-Fi; deluxe rooms and suites—some of which have terraces with plunge pools—are in the Premier Beach Front Tower and the Royal Tower. The pool in the premier area has couches under a slatted roof, a swim-up bar, and poolside beds. The main pool area, on the other side of the grounds, is ringed with cobblestone that looks pretty but is difficult to walk on.

Pros

  • Most rooms face ocean
  • Excellent pool areas
  • Kids' club

Cons

  • Intrusive time-share salespeople
  • Gym costs extra
  • Reservations required at restaurants
Blvd. Kukulcán, Km 10.5, Cancún, 77500, Mexico
800-872–7275
Hotel Details
346 rooms
All-Inclusive

Quick Facts

  • $$

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Hard Rock Hotel Cancún

$$$ | Blvd. Kukulcán, Km 14.5, Cancún, 77500, Mexico

In keeping with Hard Rock tradition and fitting right into Cancún's energetic atmosphere, this property showcases musical memorabilia, offers a variety of entertainment experiences, and hosts an ongoing slate of celebrity-driven soirees. Unlike other lively local hotels, though, the Hard Rock caters more to families and music lovers than partiers. All rooms have a marble-framed Jacuzzi, 24-hour room service, and balcony, but only 60% offer ocean views. The chic lobby bar comes alive at night from 10 pm to 1 am with music, dancing, and twirling disco lights. The Hard Rock Roxity Kids Club and Cavern Club have a number of activities that keep kids and teens occupied. The Sound of Your Stay Program is free of charge and includes guitar rentals, record players with a selection of vinyls, and use of DJ turntables.

Pros

  • Two tennis courts
  • Excellent Japanese restaurant
  • Activities for children and teens

Cons

  • Some rooms lack ocean views
  • No water sports
  • Hard mattresses
Blvd. Kukulcán, Km 14.5, Cancún, 77500, Mexico
998-881–3600
Hotel Details
625 rooms
All-Inclusive

Quick Facts

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Iberostar Selection Cancún

$$ | Blvd. Kukulcán, Km 17, Cancún, 77500, Mexico

This all-inclusive resort's lush 150-acre grounds are complete with palapa huts, hammocks, and a series of lavish, interconnected swimming pools that wind through palm-dotted lawns to Playa Delfines. Airy, vibrant accommodations are done up in white with a splash of turquoise to match the sea. Coral Level rooms are adult-only with premium services and access to a private pool. Guests enjoy discounted rates at the championship 18-hole golf course. For the ultimate in pampering, visit the on-site Sensation Spa. Children ages 4 to 12 are kept busy with the Star Camp children's program. There are tennis courts and a FIFA Regulation soccer field, too.

Pros

  • All standard rooms have ocean views
  • Angled pool area gets all-day sunshine
  • Tennis courts

Cons

  • Only one heated pool
  • Loud poolside music
  • Some villas lack ocean views
Blvd. Kukulcán, Km 17, Cancún, 77500, Mexico
800-781–411
Hotel Details
531 rooms
All-Inclusive

Quick Facts

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Krystal Cancún Hotel

$$ | Blvd. Kukulcán, Km 8.5, Cancún, 77500, Mexico

On the tip of Punta Cancún, this contemporary, 14-story hotel offers some of the Zona Hotelera's best views—west-facing rooms enjoy sunsets over the lagoon and bay, while east-facing rooms take in sunrises over Isla Mujeres and the Caribbean. Setting the stage is a dramatic, cylindrical lobby bar with a stained-glass dome. Draperies and throw pillows in burgundy, orange, or goldenrod lend a bit of personality to the otherwise neutral guest rooms, each of which has a stone floor, sitting area, flat-screen TV, and spacious balcony. Room 1122 has stunning views of the ocean and a bilevel pool divided by a waterfall. You can relax in the garden area or in one of the daybeds near the Beach House Spa.

Pros

  • Excellent views
  • On-site beauty salon and car rental
  • Great restaurants

Cons

  • Bathrooms have showers only
  • Uninspiring decoration
  • Extra charge for Kids' Club
Blvd. Kukulcán, Km 8.5, Cancún, 77500, Mexico
998-891–5555
Hotel Details
398 rooms
All-Inclusive

Quick Facts

  • $$

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Laguna Suites

$$ | Paseo Pok Ta Pok 3, Cancún, 77500, Mexico

At this tranquil resort, 12 white-stucco buildings house spacious suites equipped with kitchens, dining areas, and living rooms that have 42-inch flat-screen TVs and pullout couches. Centering the grounds are a sundeck, large pool, and swim-up bar. Use of facilities at the spa, located at the Ocean Spa Hotel sister property, costs extra. Note, too, that only six rooms have lagoon views, and the closest beach is a 20-minute walk away.

Pros

  • Great for families and other groups
  • All-inclusive plan available
  • Free hourly shuttle to the beach

Cons

  • Menu is repetitive if you select all-inclusive package
  • No children's activities
  • Far from the beach
Paseo Pok Ta Pok 3, Cancún, 77500, Mexico
998-848–7174
Hotel Details
47 suites
All-Inclusive

Quick Facts

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Occidental Costa Cancún

$$ | Blvd. Kukulcán, Km 4.5, Cancún, 77500, Mexico

Situated just steps from the ferries to Isla Mujeres, this family-friendly property has lots of pool-side activities, as well as a roomy kids' clubhouse with a small outdoor play area. If you crave peace, escape to the spa, where the cold-water plunge, steam room, sauna, and whirlpool tub are free of charge. All rooms have white marble floors and orange stucco walls; the suites, which come with private whirlpool tubs, are a luxurious splurge.

Pros

  • Great for kids
  • Close to El Embarcadero
  • Good water-sports center

Cons

  • No a/c in lobby
  • Small beach area with boats often passing by
  • Lobby can be chaotic during check-in/check-out times
Blvd. Kukulcán, Km 4.5, Cancún, 77500, Mexico
998-193–0850
Hotel Details
358 rooms
All-Inclusive

Quick Facts

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Occidental Tucancún

$$ | Blvd. Kukulcán, Km 14, Cancún, 77500, Mexico

Shoppers appreciate this lively resort's proximity to a couple of malls, but there’s plenty here to keep non-shoppers occupied, too—including volleyball games and water-polo matches in the activities pool. Although sound from busier areas sometimes carries, you can find a bit more peace at two other pools, one of which has built-in chaise lounges for ultimate relaxation. The salmon-color hotel is offset by bright blue accents throughout. To secure an oceanfront room, you'll have to pay extra. And don't lose your towel card, because it will cost you MX$340.

Pros

  • Near two of Cancún's biggest malls
  • Wide range of activities for children and adults
  • Four handicapped-accessible rooms

Cons

  • Only half the rooms have water views
  • Hotel feels dated
  • Chaotic lobby during check-in/check-out times
Blvd. Kukulcán, Km 14, Cancún, 77500, Mexico
998-891–5900
Hotel Details
332 rooms
All-Inclusive

Quick Facts

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Paradisus Cancún

$$$ | Blvd. Kukulcán, Km 16.5, Cancún, 77500, Mexico

Resembling a Maya temple, this enormous, modern beachfront property features atriums topped by pyramid-shaped skylights and spacious rooms that are decorated with hints of orange and have marble floors, balconies, and lagoon or ocean views. For more privacy, upgrade to The Reserve, the hotel's impeccable VIP area. Golfers will enjoy the 9-hole, par-3 executive course, and foodies will appreciate the diverse selection of cuisine—Mexican, Asian, Latin, French, and Mediterranean—at the ten restaurants. 

Pros

  • Three play zones for babies, kids, and teens
  • Privacy of The Reserve VIP area
  • Free golf course exclusively for guests

Cons

  • No children allowed at several restaurants
  • Some buildings are a bit outdated
  • Top-shelf alcohol and Tempo restaurant not part of the all-inclusive plan
Blvd. Kukulcán, Km 16.5, Cancún, 77500, Mexico
998-881–1100
Hotel Details
668 suites
All-Inclusive

Quick Facts

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Smart Cancún by Oasis

$ | Av. Tulum 4, Sm 4, Cancún, 77500, Mexico

Oasis Smart caters to business travelers with a location 20 minutes from the airport and 10 minutes from the Zona Hotelera. Rooms are average in size, and all except the ones on the sixth floor have small balconies. Rooms in the connecting sister hotel Oh! Cancún The Oasis are worth checking into if you like hip, contemporary decor and you're over age 21. You're allowed access to the beach, restaurant, and gym at the Oasis Palm Resort in the Zona Hotelera.

Pros

  • Peaceful atmosphere
  • Walking distance from main avenues
  • Free shuttle to Zona Hotelera sister properties

Cons

  • Not on the beach
  • Small bathrooms
  • Seemingly safe but old elevators
Av. Tulum 4, Sm 4, Cancún, 77500, Mexico
55-4170–9258
Hotel Details
132 rooms
Free Breakfast

Quick Facts

  • $

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Villa del Palmar Cancún

$$ | Carretera Punta Sam, Km 5.2, Cancún, 77400, Mexico

This five-star resort, which blends Maya and modern architecture, makes you feel right at home in apartment-like rooms with full kitchens, living rooms, dining areas, and spacious balconies draped with hammocks. Suites add washers and dryers, two full bathrooms, and private whirlpool tubs. Since the hotel is U-shaped, 90% of the accommodations enjoy ocean views. The center of the property has manicured gardens, three pools (one adults-only), and flower-shaped hot tubs centered with firepits. A bridge crosses over the pool area and tunnels through massive towers that are illuminated at night. On-site activities include kayaking, art classes, and salsa lessons. Although the beach is narrow, plenty of sun chairs line the soft sand, and decent snorkeling awaits just offshore.

Pros

  • On-site activities and minimart
  • Complimentary Cancún shuttle
  • Walking distance to Isla Mujeres ferry

Cons

Carretera Punta Sam, Km 5.2, Cancún, 77400, Mexico
998-193–2600
Hotel Details
415 rooms
All-Inclusive

Quick Facts

  • $$

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The Westin Lagunamar Ocean Resort Villas & Spa, Cancún

$$ | Blvd Kukulcán, Km 12.5, Cancún, 77500, Mexico

Every unit here—four-person studio or eight-person villa—is oceanfront and equipped with a washer and dryer, full kitchen, whirlpool tub, and delightful design touches like recessed lighting and built-in shelves displaying Mexican pottery. Rooms are housed in 14 towers, but those in Building 9, Phase 4, have the best views. All of the pools are heated, and the one designated for children has a waterslide. Families can also enjoy miniature golf, tennis courts, and a playground. Connected to the property are the historic Yamil Lu'um ruins and a stunning beach. Keep in mind that this is not an all-inclusive, and the three on-site restaurants are somewhat pricey.

Pros

  • Beautiful infinity pool
  • All the comforts of home
  • Great for families

Cons

  • Time-share pitch
  • Spotty Wi-Fi
  • No all-inclusive plan
Blvd Kukulcán, Km 12.5, Cancún, 77500, Mexico
998-891–4200
Hotel Details
580 units
No Meals

Quick Facts

  • $$

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The Westin Resort & Spa Cancún

$$ | Blvd. Kukulcán, Km 20, Cancún, 77500, Mexico

Pampering touches—like the white-tea mist that periodically sprays in the lobby and the beds so heavenly that some guests buy them for their own homes—are what make this hotel extraordinary. Rooms juxtapose modern and traditional, with sleek dark-wood furniture offset by bright rugs and the occasional blue or yellow wall. There are two beaches—an expansive one on the Caribbean side and a smaller one facing Laguna Nichupté—so you always have a place to sunbathe. Due to its quiet, isolated nature, this Westin outpost mainly attracts families with small children and adults in their thirties and forties.

Pros

  • Two beaches
  • Natural reef great for snorkeling
  • All-inclusive plan available

Cons

  • Some rooms don't have a balcony
  • Driving distance to off-site shops and restaurants
  • Only odd-numbered rooms have ocean views
Blvd. Kukulcán, Km 20, Cancún, 77500, Mexico
998-848–7400
Hotel Details
379 rooms
No Meals

Quick Facts

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Wyndham Alltra Cancún

$$ | Blvd. Kukulcán, Km 11.5, Cancún, 77500, Mexico

The most basic lodging option at this resort is a spacious junior suite with a sofa bed, sitting area, flat-screen TV, stocked minibar, and balcony; family suites have bunk beds and direct access to the Kids' Club via sliding glass doors. Due to the resort's size, the pools here may feel a bit crowded, but if you're lucky (and quick) you can snag a chaise in the outdoor areas. The aqua park with a pirate ship and waterslide—one for kids and one for adults—is the perfect way to cool off.

Pros

  • Wide array of activities
  • Gym has yoga and spin classes
  • Access to an adults-only sister property in Playa del Carmen

Cons

  • Mediocre restaurants
  • Annoying time-share presentations
  • Pools tend to get crowded and rowdy
Blvd. Kukulcán, Km 11.5, Cancún, 77500, Mexico
998-881–6750
Hotel Details
458 suites
All-Inclusive

Quick Facts

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Wyndham Grand Cancún All Inclusive Resort & Villas

$$$$ | Blvd. Kukulcan Km. 16.5, Cancún, 77500, Mexico

Rooms at this hotel, which caters mostly to families, have plenty of light and ample space, although some feel a bit dated—for a better experience, book an ocean-view villa. With six restaurants and three bars, the dining offer is a good deal, even if the offerings are nothing spectacular. 

Pros

  • Live entertainment
  • Serviceable spa
  • Kids' club and children's pool

Cons

  • A bit pricey
  • Some rooms don't enjoy ocean views
  • Outdated facilities
Blvd. Kukulcan Km. 16.5, Cancún, 77500, Mexico
998-881–0600
Hotel Details
346 rooms
All-Inclusive

Quick Facts

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