16 Best Hotels in Cancún, Mexico

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You might find it bewildering to choose among Cancún's many hotels, not least because brochures and websites make them sound—and look—almost exactly alike. For luxury and amenities, the Zona Hotelera is the place to stay. In the modest Centro, local color outweighs facilities. The hotels here are more basic and much less expensive than those in the Zona. If you want to be in the heart of the action, northern hotels near Punta Cancún are within walking distance of the nightclubs. Quieter properties are located at the southern end of Boulevard Kukulcán and in the residential streets between El Centro and the Zona Hotelera at Laguna Nichupté near the Pok-Ta-Pok Golf Course.

Many hotels have all-inclusive packages, as well as theme-night parties complete with food, beverages, activities, and games. Take note: generally the larger the all-inclusive resort, the blander the food (and the more watered-down the cocktails). For more memorable meals, you may need to dine off-site and essentially pay for food you're not consuming.

Many of the larger and more popular all-inclusives will no longer guarantee an ocean-view room when you make your reservation. If this is important to you, check that all rooms have ocean views at your chosen hotel, or book only at places that will guarantee one. Be sure to bring your confirmation information with you to prove you paid for an ocean-view room. Also be careful about lost wristbands and unreturned towels, since many resorts have started charging up to $150 per day for the former and $25 for the latter. When checking out, make sure the hotel hasn't tacked on excessive phone or minibar charges, as some tend to do. At check-in, ask if your “all-inclusive” rate includes tips—some resorts are now automatically adding 15% gratuities—and "resort fees," which tend to be hidden supplementary charges.

Garza Blanca Resort & Spa

$$ | Carretera a Punta Sam, Km 5.2, Cancún, 77400, Mexico Fodor's Choice

Top-notch luxury, extraordinary gastronomy, and a state-of-the-art spa are some of the attributes of this sprawling property in Cancún's up-and-coming Punta Sam area. Suites are huge and stylish, combining neutral colors with green and yellow accents; some include a private terrace or balcony with a hammock and plunge pool, while others come with a fully-equipped kitchenette and washer-and-dryer combo. This is the odd all-inclusive resort where you can actually feel at home.  

Pros

  • Fantastic hydrotherapy circuit
  • Outstanding dining offer
  • Great family package

Cons

  • Far from the Cancún action
  • Time-share vibes
  • Not all rooms have ocean views
Carretera a Punta Sam, Km 5.2, Cancún, 77400, Mexico
800-927–0503-in the U.S. and Canada
Hotel Details
452 suites
All-Inclusive

Quick Facts

  • $$

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Beachscape Kin-Ha Villas & Suites

$$ | Blvd. Kukulcán, Km 8.5, Cancún, 77500, Mexico

Sandwiched amid several looming resorts, this low-rise condo-hotel complex is a wonderful place for families thanks to its nicely planted grounds, tranquil beach, and relaxed atmosphere. Rooms are comfortable, clean, and simply decorated with light-wood furniture and vibrant artwork that brightens up the white walls. Suites have spacious dining–living rooms, large terraces, and well-equipped kitchens.

Pros

  • All rooms have balconies
  • Peaceful
  • On one of Cancún's best beaches

Cons

  • Three-story hotel has no elevator
  • Some rooms don't have ocean views
  • No children's programs
Blvd. Kukulcán, Km 8.5, Cancún, 77500, Mexico
998-891–5400
Hotel Details
132 rooms
No Meals

Quick Facts

  • $$

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Canopy by Hilton Cancún La Isla

$$ | Blvd. Kukulcán s/n, Cancún, 77500, Mexico

Shopaholics will love staying at this luxury lifestyle hotel overlooking Laguna Nichupté and with direct access to the trendy shops of La Isla Entertainment Village. Although it's part of a chain, it eschews cookie-cutter decor in favor of local flavor, as evidenced by the lobby where Mexican textiles and folk art complement a modern design. Head to the rooftop pool and bar to enjoy panoramic city views, or head to the open-kitchen restaurant to enjoy artisanal dishes that incorporate local ingredients. Although the hotel isn't on the beach, it provides free transportation to the Mandala Beach Club.

Pros

  • Rooftop pool
  • Free transportation to Mandala Beach Club
  • Complimentary bikes

Cons

  • Close to a big mall, lacks privacy
  • No meals included
  • Not on the beach
Blvd. Kukulcán s/n, Cancún, 77500, Mexico
998-689–1193
Hotel Details
174 rooms
No Meals

Quick Facts

  • $$

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Recommended Fodor's Video

Courtyard by Marriott Cancún Airport

$$ | Blvd. Luis Donaldo Colosio, Km 12.5, Cancún, 77560, Mexico

The draw of this deluxe property is that it's five minutes from the airport and offers free round-trip airport shuttle service, making it ideal for those who are vacationing in Playa del Carmen or Tulum and who have an early flight. Rooms are equipped with free Wi-Fi, large desks with ergonomic chairs, laptop safes, and 32-inch plasma TVs; suites have a lounge area, dining room, kitchenette, and private steam room. Given its location, the hotel is surprisingly quiet—even in the garden courtyard, outdoor pool, and palapa lounge. As it's on a relatively undeveloped stretch of highway, however, the 20-minute commute to central Cancún creates a sense of isolation. If you're longing for the beach, use your Courtyard towel as an "entrance pass" at the Omni Hotel, where you can enjoy pools, bars, and a beach area.

Pros

  • Free Wi-Fi
  • Free shuttle to airport and beach club
  • 24-hour gym

Cons

  • High phone charges
  • Far from Cancún center
  • Some rooms face the parking lot
Blvd. Luis Donaldo Colosio, Km 12.5, Cancún, 77560, Mexico
998-287–2200
Hotel Details
201 rooms
Free Breakfast

Quick Facts

  • $$

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Golden Parnassus All Inclusive Resort & Spa

$$ | Blvd. Kukulcán, Km 14.5, Cancún, 77500, Mexico

Accommodations at this adults-only resort have rich wood furnishings and a cream-and-plum palette and feature small sitting areas that open onto balconies overlooking the lagoon or ocean. Views from the latter are better, but there’s an extra charge for an oceanfront room with a whirlpool tub and minibar. The beach is stunning, and the comfortable pool area has deck chairs and palapas. A spa offers massages and facials, plus there's an outdoor temazcal (dome-shape sweat lodge), which the Maya believe purifies the body. If you like to keep busy, you have lots of options—including tennis, themed parties, and water sports—but if you're not interested in daily activities, consider booking into one of the newer hotels that cost about the same.

Pros

  • Free shuttle to sister property Great Parnassus Resort & Spa
  • Great tiki bar
  • Evening entertainment

Cons

  • No kids under 18
  • Thin towels and poor lighting
  • Dated common areas
Blvd. Kukulcán, Km 14.5, Cancún, 77500, Mexico
786-673–6442
Hotel Details
214 rooms
All-Inclusive

Quick Facts

  • $$

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Grand Park Royal Cancún

$$ | Blvd. Kukulcán, Km 10.5, Cancún, 77500, Mexico

You'll find a wide variety of accommodations at the Grand Park Royal, including villas with a private beach area and personal concierge. Most rooms have ocean views, and there are some stunning vistas of the Zona Hotelera's glittering lights from certain areas. Despite the lower price point, this property has an upscale feel. Even standard rooms have balconies, flat-screen TVs, and Wi-Fi; deluxe rooms and suites—some of which have terraces with plunge pools—are in the Premier Beach Front Tower and the Royal Tower. The pool in the premier area has couches under a slatted roof, a swim-up bar, and poolside beds. The main pool area, on the other side of the grounds, is ringed with cobblestone that looks pretty but is difficult to walk on.

Pros

  • Most rooms face ocean
  • Excellent pool areas
  • Kids' club

Cons

  • Intrusive time-share salespeople
  • Gym costs extra
  • Reservations required at restaurants
Blvd. Kukulcán, Km 10.5, Cancún, 77500, Mexico
800-872–7275
Hotel Details
346 rooms
All-Inclusive

Quick Facts

  • $$

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Iberostar Selection Cancún

$$ | Blvd. Kukulcán, Km 17, Cancún, 77500, Mexico

This all-inclusive resort's lush 150-acre grounds are complete with palapa huts, hammocks, and a series of lavish, interconnected swimming pools that wind through palm-dotted lawns to Playa Delfines. Airy, vibrant accommodations are done up in white with a splash of turquoise to match the sea. Coral Level rooms are adult-only with premium services and access to a private pool. Guests enjoy discounted rates at the championship 18-hole golf course. For the ultimate in pampering, visit the on-site Sensation Spa. Children ages 4 to 12 are kept busy with the Star Camp children's program. There are tennis courts and a FIFA Regulation soccer field, too.

Pros

  • All standard rooms have ocean views
  • Angled pool area gets all-day sunshine
  • Tennis courts

Cons

  • Only one heated pool
  • Loud poolside music
  • Some villas lack ocean views
Blvd. Kukulcán, Km 17, Cancún, 77500, Mexico
800-781–411
Hotel Details
531 rooms
All-Inclusive

Quick Facts

  • $$

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InterContinental Presidente Cancún Resort

$$ | Blvd. Kukulcán, Km 7.5, Cancún, 77500, Mexico

The atmosphere at this contemporary, service-oriented hotel on one of Cancún's best beaches is more conservative than at other Zona Hotelera properties, so you're likely to have a relaxed stay. Those looking for even more peace can take advantage of the quiet adults-only pool or a beachfront massage. The sleek, modern styling that starts in the swanky lobby—where you'll find a mixology bar—continues to the rooms, which have tan and olive accents.  For the best views, ask for one of the tower rooms. 

Pros

  • Short walk to shops and restaurants
  • IKAL Spa offers massages that blend ancient Maya and Eastern techniques
  • Virtually currentless beach is great for families

Cons

  • Unimpressive dining options
  • Focus on business travelers and conventions
  • Palm trees block ocean view in some lower-level rooms
Blvd. Kukulcán, Km 7.5, Cancún, 77500, Mexico
998-848–8700
Hotel Details
300 rooms
No Meals

Quick Facts

  • $$

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Krystal Cancún Hotel

$$ | Blvd. Kukulcán, Km 8.5, Cancún, 77500, Mexico

On the tip of Punta Cancún, this contemporary, 14-story hotel offers some of the Zona Hotelera's best views—west-facing rooms enjoy sunsets over the lagoon and bay, while east-facing rooms take in sunrises over Isla Mujeres and the Caribbean. Setting the stage is a dramatic, cylindrical lobby bar with a stained-glass dome. Draperies and throw pillows in burgundy, orange, or goldenrod lend a bit of personality to the otherwise neutral guest rooms, each of which has a stone floor, sitting area, flat-screen TV, and spacious balcony. Room 1122 has stunning views of the ocean and a bilevel pool divided by a waterfall. You can relax in the garden area or in one of the daybeds near the Beach House Spa.

Pros

  • Excellent views
  • On-site beauty salon and car rental
  • Great restaurants

Cons

  • Bathrooms have showers only
  • Uninspiring decoration
  • Extra charge for Kids' Club
Blvd. Kukulcán, Km 8.5, Cancún, 77500, Mexico
998-891–5555
Hotel Details
398 rooms
All-Inclusive

Quick Facts

  • $$

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Laguna Suites

$$ | Paseo Pok Ta Pok 3, Cancún, 77500, Mexico

At this tranquil resort, 12 white-stucco buildings house spacious suites equipped with kitchens, dining areas, and living rooms that have 42-inch flat-screen TVs and pullout couches. Centering the grounds are a sundeck, large pool, and swim-up bar. Use of facilities at the spa, located at the Ocean Spa Hotel sister property, costs extra. Note, too, that only six rooms have lagoon views, and the closest beach is a 20-minute walk away.

Pros

  • Great for families and other groups
  • All-inclusive plan available
  • Free hourly shuttle to the beach

Cons

  • Menu is repetitive if you select all-inclusive package
  • No children's activities
  • Far from the beach
Paseo Pok Ta Pok 3, Cancún, 77500, Mexico
998-848–7174
Hotel Details
47 suites
All-Inclusive

Quick Facts

  • $$

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Occidental Costa Cancún

$$ | Blvd. Kukulcán, Km 4.5, Cancún, 77500, Mexico

Situated just steps from the ferries to Isla Mujeres, this family-friendly property has lots of pool-side activities, as well as a roomy kids' clubhouse with a small outdoor play area. If you crave peace, escape to the spa, where the cold-water plunge, steam room, sauna, and whirlpool tub are free of charge. All rooms have white marble floors and orange stucco walls; the suites, which come with private whirlpool tubs, are a luxurious splurge.

Pros

  • Great for kids
  • Close to El Embarcadero
  • Good water-sports center

Cons

  • No a/c in lobby
  • Small beach area with boats often passing by
  • Lobby can be chaotic during check-in/check-out times
Blvd. Kukulcán, Km 4.5, Cancún, 77500, Mexico
998-193–0850
Hotel Details
358 rooms
All-Inclusive

Quick Facts

  • $$

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Occidental Tucancún

$$ | Blvd. Kukulcán, Km 14, Cancún, 77500, Mexico

Shoppers appreciate this lively resort's proximity to a couple of malls, but there’s plenty here to keep non-shoppers occupied, too—including volleyball games and water-polo matches in the activities pool. Although sound from busier areas sometimes carries, you can find a bit more peace at two other pools, one of which has built-in chaise lounges for ultimate relaxation. The salmon-color hotel is offset by bright blue accents throughout. To secure an oceanfront room, you'll have to pay extra. And don't lose your towel card, because it will cost you MX$340.

Pros

  • Near two of Cancún's biggest malls
  • Wide range of activities for children and adults
  • Four handicapped-accessible rooms

Cons

  • Only half the rooms have water views
  • Hotel feels dated
  • Chaotic lobby during check-in/check-out times
Blvd. Kukulcán, Km 14, Cancún, 77500, Mexico
998-891–5900
Hotel Details
332 rooms
All-Inclusive

Quick Facts

  • $$

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Villa del Palmar Cancún

$$ | Carretera Punta Sam, Km 5.2, Cancún, 77400, Mexico

This five-star resort, which blends Maya and modern architecture, makes you feel right at home in apartment-like rooms with full kitchens, living rooms, dining areas, and spacious balconies draped with hammocks. Suites add washers and dryers, two full bathrooms, and private whirlpool tubs. Since the hotel is U-shaped, 90% of the accommodations enjoy ocean views. The center of the property has manicured gardens, three pools (one adults-only), and flower-shaped hot tubs centered with firepits. A bridge crosses over the pool area and tunnels through massive towers that are illuminated at night. On-site activities include kayaking, art classes, and salsa lessons. Although the beach is narrow, plenty of sun chairs line the soft sand, and decent snorkeling awaits just offshore.

Pros

  • On-site activities and minimart
  • Complimentary Cancún shuttle
  • Walking distance to Isla Mujeres ferry

Cons

Carretera Punta Sam, Km 5.2, Cancún, 77400, Mexico
998-193–2600
Hotel Details
415 rooms
All-Inclusive

Quick Facts

  • $$

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The Westin Lagunamar Ocean Resort Villas & Spa, Cancún

$$ | Blvd Kukulcán, Km 12.5, Cancún, 77500, Mexico

Every unit here—four-person studio or eight-person villa—is oceanfront and equipped with a washer and dryer, full kitchen, whirlpool tub, and delightful design touches like recessed lighting and built-in shelves displaying Mexican pottery. Rooms are housed in 14 towers, but those in Building 9, Phase 4, have the best views. All of the pools are heated, and the one designated for children has a waterslide. Families can also enjoy miniature golf, tennis courts, and a playground. Connected to the property are the historic Yamil Lu'um ruins and a stunning beach. Keep in mind that this is not an all-inclusive, and the three on-site restaurants are somewhat pricey.

Pros

  • Beautiful infinity pool
  • All the comforts of home
  • Great for families

Cons

  • Time-share pitch
  • Spotty Wi-Fi
  • No all-inclusive plan
Blvd Kukulcán, Km 12.5, Cancún, 77500, Mexico
998-891–4200
Hotel Details
580 units
No Meals

Quick Facts

  • $$

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The Westin Resort & Spa Cancún

$$ | Blvd. Kukulcán, Km 20, Cancún, 77500, Mexico

Pampering touches—like the white-tea mist that periodically sprays in the lobby and the beds so heavenly that some guests buy them for their own homes—are what make this hotel extraordinary. Rooms juxtapose modern and traditional, with sleek dark-wood furniture offset by bright rugs and the occasional blue or yellow wall. There are two beaches—an expansive one on the Caribbean side and a smaller one facing Laguna Nichupté—so you always have a place to sunbathe. Due to its quiet, isolated nature, this Westin outpost mainly attracts families with small children and adults in their thirties and forties.

Pros

  • Two beaches
  • Natural reef great for snorkeling
  • All-inclusive plan available

Cons

  • Some rooms don't have a balcony
  • Driving distance to off-site shops and restaurants
  • Only odd-numbered rooms have ocean views
Blvd. Kukulcán, Km 20, Cancún, 77500, Mexico
998-848–7400
Hotel Details
379 rooms
No Meals

Quick Facts

  • $$

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Wyndham Alltra Cancún

$$ | Blvd. Kukulcán, Km 11.5, Cancún, 77500, Mexico

The most basic lodging option at this resort is a spacious junior suite with a sofa bed, sitting area, flat-screen TV, stocked minibar, and balcony; family suites have bunk beds and direct access to the Kids' Club via sliding glass doors. Due to the resort's size, the pools here may feel a bit crowded, but if you're lucky (and quick) you can snag a chaise in the outdoor areas. The aqua park with a pirate ship and waterslide—one for kids and one for adults—is the perfect way to cool off.

Pros

  • Wide array of activities
  • Gym has yoga and spin classes
  • Access to an adults-only sister property in Playa del Carmen

Cons

  • Mediocre restaurants
  • Annoying time-share presentations
  • Pools tend to get crowded and rowdy
Blvd. Kukulcán, Km 11.5, Cancún, 77500, Mexico
998-881–6750
Hotel Details
458 suites
All-Inclusive

Quick Facts

  • $$

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