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Problem contacting Palazzo Ravizza?

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Problem contacting Palazzo Ravizza?

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Old Mar 16th, 2005, 08:29 AM
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Problem contacting Palazzo Ravizza?

Anyone tried to contact the hotel recently? They haven't responded to my online booking form or my email for a week. I haven't had an opportunity to call them, but are they not responding because they are already booked up?
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Old Mar 16th, 2005, 09:39 AM
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I had the same problem with the same hotel 2 years ago and it did turn out that they were booked. It is hard to say if that is how they operate or a coincidence since they did not tell me why they did not respond. We ended up at the Grand Continental which was very nice but more expensive.

Good Luck!
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Old Mar 18th, 2005, 01:17 AM
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they may be still closed for the winter
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Old Mar 18th, 2005, 04:46 AM
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I have been in constant contact with them since the beginning of January, but I have lost contact with them since last week. I am trying to book a room and can't reach them by email so I'm trying to fax them today. Good Luck.
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Old Mar 18th, 2005, 11:57 AM
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I tried doing a request in February and never heard back. I did it again a couple weeks later and heard back within days. Happy to say they still had a room avaiable for us in May.
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Old Mar 18th, 2005, 01:21 PM
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I just heard from them today, they said they were having problems with their computer last week because they were changing software. Anyway, I was trying to book a double for May 28-31, and they said they have a superior double available, but I'm trying to see if they have a loft available, so hopefully I'll hear back from them again soon. Good luck mechie grl, hope you hear back from them soon.
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Old Mar 18th, 2005, 05:49 PM
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My fiancee tried calling them today but it was already too late and their reservation people were gone. We are going to try again in the morning. I want to reserve for our honeymoon and I am afraid the room they quoted me will be gone by the time I hear from them.
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Old Mar 19th, 2005, 06:16 PM
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I corresponded with them a few months ago about a loft room. As it turns out, we've decided to skip Tuscany this trip. But if you do stay in the loft, please report back so I can add it to my notes. (We were looking for a twin room.)
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Old Mar 19th, 2005, 08:02 PM
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I heard back from them via email this morning... computer problems. Thank goodness the room was still available.
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