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When you are Locked out of your Avis Car -- Prepare to be Gouged

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Nov 19th, 2013 | 06:38 AM
  #1  
When your Avis car door locks behind you, and you cannot get it -- Avis wants to charge you for the honor of the delay and hassle. They want to charge you for both sending someone out to open the car (even when that person never shows), and for the delay in returning it -- a delay caused by your negligence in renting from Avis. When they agree to finally remove the extra charges, they think that your extra time and hassle are owed to them and not worth compensating, even so much as with an upgrade. The fact that the lock-out could risk the safety of its renters does not the concern the people safely in the call center.
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Nov 19th, 2013 | 06:46 AM
  #2  
You want an upgrade for locking yourself out of your rental car? And you think you shouldn't have to pay for a locksmith to get back into it? Wow.
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Nov 19th, 2013 | 06:58 AM
  #3  
Can you say entitled?

"a delay caused by your negligence in renting from Avis"

Oh please. The delay caused by you locking yourself out of the car. What do you if it's your own car?
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Nov 19th, 2013 | 07:12 AM
  #4  
"When your Avis car door locks behind you . . "

. . . you should think, boy am I an idiot for locking my keys in the car. I hope the rental car company will be willing to send someone out to fix the problem I created and I fully expect to compensate them for the time and expense they will incur for my blunder.
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Nov 19th, 2013 | 07:24 AM
  #5  
What did the contract say?
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Nov 19th, 2013 | 07:25 AM
  #6  
The one you signed when you rented the car...
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Nov 19th, 2013 | 08:16 AM
  #7  
I have AAA to protect me from my own idiocy.
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Nov 19th, 2013 | 09:02 AM
  #8  
Same as Jubi. Lasy year in the Floriday keys I had to call AAA when a rental car auto locked on me when I was removing luggage from the trunk at my hotel.

Another time many years ago, I locked myself out of a rental car in a desolate area (west Maui mountains) I was lucky and a young couple was nice enough to help me. They took me to the car rental agency Kaanapali airport location. I was given a duplicate key and on my way back to the car. I was not charged anything by the car rental agency. I was very lucky.
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Nov 19th, 2013 | 09:06 AM
  #9  
should have called your road service company.
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Nov 19th, 2013 | 09:08 AM
  #10  
Yes, AAA is the answer.
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Nov 19th, 2013 | 09:39 AM
  #11  
What jubi said.
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Nov 19th, 2013 | 09:51 AM
  #12  
How does a car automatically lock behind you? Never had a car automatically lock without personally doing something to cause that.
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Nov 19th, 2013 | 10:27 AM
  #13  
In my case the rental car I had was equipped with a feature that locked the car after so many minutes, a theft prevention precaution kinda thing I guess. I had never encountered that before, but it happened.
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Nov 19th, 2013 | 10:28 AM
  #14  
Don't people put keys in their pockets?
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Nov 19th, 2013 | 10:32 AM
  #15  
whats that one guys name? Darwin, yeah that's it.....Darwin.
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Nov 19th, 2013 | 11:57 AM
  #16  
On some cars they can unlock the car remotely after proving you are the actual renter.
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Nov 19th, 2013 | 04:03 PM
  #17  
Um - you don;t get out of the car without the key _ any car I have ever driven since the last ice age. And if you do manage to lock yourself out - it;s your problem - no matter who the car belongs to.

Why should someone else pay for your carelessness?
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Nov 19th, 2013 | 05:17 PM
  #18  
The OP needs to rent a different car. If I try to lock my Camry Hybrid with the keys inside the car won't do it. It beeps at me until I rescue the keys.
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Jun 3rd, 2014 | 07:35 PM
  #19  
My Honda is the same as yours Thursdaysd. Pushing down the door buttons doesn't work; you must use the remote.

I love it, as I used lock me keys in the car often. I never once thought to blame it on anyone but myself, though!

However, a few months ago, I was filling up at a gas station and my remote was on the dash the car when the locks suddenly snapped shut. I assumed it was another car with a matching remote.

When AAA came though, the locks kept re-locking immediately each time he got them open. The third time, he unlocked and I pulled the door open. Weird. It hasn't happened since,and I couldn't recreate the problem at the repairs shop. I never ever leave the remote inside now.
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Jun 4th, 2014 | 01:52 AM
  #20  
What a drag. I actually locked my rental keys in the trunk when putting in the luggage on the way to the airport and didn't even realize it until Mr. Pop-A-Lock arrived and saved the day. Almost missed my flight, too, Definitely worth having some kind of roadside assistance plan for situations like that!
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