Hotwire Car Rental: Good Idea?
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#10
Joined: Jan 2003
Posts: 2,315
Likes: 0
I've used Hotwire several times with no problem.
> the cars - which were all supposed to be non-smoking -
> reeked of cigarette smoke
Did you mention this within five minutes of picking up your car? No car rental agency can help it if someone violates the contract and smokes in a car that is supposed to be non-smoking. All they can do is remove the smell (if it "reeked," it should have been obvious fairly quickly) and then bill the previous renter for this. If you failed to mention that you were given a car that reeked of cigarette smoke, and that you will not rent from a car that is not what you paid for, then the rental agency has no incentive to do anything about it.
> the cars - which were all supposed to be non-smoking -
> reeked of cigarette smoke
Did you mention this within five minutes of picking up your car? No car rental agency can help it if someone violates the contract and smokes in a car that is supposed to be non-smoking. All they can do is remove the smell (if it "reeked," it should have been obvious fairly quickly) and then bill the previous renter for this. If you failed to mention that you were given a car that reeked of cigarette smoke, and that you will not rent from a car that is not what you paid for, then the rental agency has no incentive to do anything about it.
#13
Joined: Nov 2010
Posts: 11,752
Likes: 17
My wife and I will be in Alaska about a month ahead of you.
(5/31 to 6/9). I did my rental car shopping on several websites and the best deal from the ANC airport was from Enterprise for about $322 (including fees/taxes) for 10 days.
I went through the Amtrak Guest Rewards website to get to Enterprise so I will get 500 AGR points as well.
The best deal I ever got on a rental car was bidding on Priceline for a car in Las Vegas.
(5/31 to 6/9). I did my rental car shopping on several websites and the best deal from the ANC airport was from Enterprise for about $322 (including fees/taxes) for 10 days.
I went through the Amtrak Guest Rewards website to get to Enterprise so I will get 500 AGR points as well.
The best deal I ever got on a rental car was bidding on Priceline for a car in Las Vegas.
#15
Original Poster
Joined: Feb 2005
Posts: 10,965
Likes: 0
Thanks everybody.
I have an 8-day reservation with Thrifty using an AAA discount ($569 including taxes).
As July 3 draws closer I will check with Hotline, but I am reluctant to prepay $390 so far out.
During the time I will be in Alaska Priceline offers no bidding, Enterprise is in the Hertz range, and I am not a member of Costco.
HTtY
I have an 8-day reservation with Thrifty using an AAA discount ($569 including taxes).
As July 3 draws closer I will check with Hotline, but I am reluctant to prepay $390 so far out.
During the time I will be in Alaska Priceline offers no bidding, Enterprise is in the Hertz range, and I am not a member of Costco.
HTtY
#17
Joined: Jan 2003
Posts: 33,288
Likes: 0
Paul Rabe, of course we complained immediately - it didn't take 5 minutes to realize we couldn't live with one of those cars - all we had to do was open the door. And there is no way I know of to "remove the smell" - you can try to cover up the smell with air freshener, but that is about it. We went through the entire lot. There was just one car (of maybe 40) that didn't reek of cigarette smoke - a huge Cadillac. (We ended up driving that for two weeks!).
It was clear that they didn't care whether people smoked in the cars, as all of the cars (but one) were smokey. I think that's the kind of thing you get with off-brand car rentals.
It was clear that they didn't care whether people smoked in the cars, as all of the cars (but one) were smokey. I think that's the kind of thing you get with off-brand car rentals.
#19
Joined: Jan 2003
Posts: 2,315
Likes: 0
Very well, sounds like you handled it about as well as you could. Now what was the name and city of this off-brand rental agency that claims its cars are non-smoking but obviously doesn't enforce their rules? I'd certainly want to avoid such a company!
#20
Joined: Jan 2003
Posts: 33,288
Likes: 0
This was in Lihue, Hawaii, Paul. Sorry, I don't remember the name of the company. We go to Kauai every year and it's the only bad experience we've had with a car in Lihue. Of course, we haven't used Hotwire since. We typically use Hertz.






