Help! - What to do with the luggage?
Aug 30th, 2006, 09:16 AM
#22
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I've never heard of the baggage check requiring a ticket (but I may be wrong). The Not For Tourists guide also has no mention of a ticket requirement:
http://www.notfortourists.com/pdfs/newyork/261.pdf
http://www.notfortourists.com/pdfs/newyork/261.pdf
Aug 30th, 2006, 09:34 AM
#23
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The New Yorker near Penn Station last year charged $1 per piece to store luggage when our room wasn't ready at 4 pm, we had no choice but to pay since we didn't have lunch and were starving. I didn't feel the need to tip the bell person. They did upgrade us to a nice room tho.
Aug 30th, 2006, 11:56 AM
#24
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Folks, a city location may be different, but LaQuintas and Hampton Inns and Holiday Inn Express and the like just don't have baggage services. It is what it is and IS NOT sub-standard service. That hotel niche is the most profitable of all. So, don't flame them for being what they are.
Having said that, do take mclaurie's excellent advice and cab it from the airport. Your room may be ready - great! If not, they will probably stash your luggage somewhere for you - in the manager's office, somewhere behind "the wall" or in a storage closet.
But, they do not offer "luggage service" and no amount of criticism is going to change that. If you want to bellyache about it, they are probably GLAD that you will take your business elsewhere. There is a reason that room rates are higher at Marriotts and Hiltons and Hyatts and the like. They are in a different service niche, offer bellman with storage closets and are happy to serve you if that is your "expected" level of service.
Geez.
Having said that, do take mclaurie's excellent advice and cab it from the airport. Your room may be ready - great! If not, they will probably stash your luggage somewhere for you - in the manager's office, somewhere behind "the wall" or in a storage closet.
But, they do not offer "luggage service" and no amount of criticism is going to change that. If you want to bellyache about it, they are probably GLAD that you will take your business elsewhere. There is a reason that room rates are higher at Marriotts and Hiltons and Hyatts and the like. They are in a different service niche, offer bellman with storage closets and are happy to serve you if that is your "expected" level of service.
Geez.
Aug 30th, 2006, 01:00 PM
#25
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There is now a luggage checking service at 2 terminals of JFK
http://www.airwise.com/airports/us/JFK/JFK_08.html
I would not want to make a special trip to the airport just to use this. However, I have often LEFT my checked bags at airports (BWI, DCA, BOS, MDW) and returned to get them at a later time, never with a problem.
If you're nice about it, you can often get hotels, even ones that "don't" hold bags to do it, and it's nice to tip both when dropping off and picking up the bags. Also state that the rooms does not need to be ready for occupancy at this time if you will only be dropping off the bags and going. Clerks & bellmen are usually willing to work with you if you show some flexibility as well.
http://www.airwise.com/airports/us/JFK/JFK_08.html
I would not want to make a special trip to the airport just to use this. However, I have often LEFT my checked bags at airports (BWI, DCA, BOS, MDW) and returned to get them at a later time, never with a problem.
If you're nice about it, you can often get hotels, even ones that "don't" hold bags to do it, and it's nice to tip both when dropping off and picking up the bags. Also state that the rooms does not need to be ready for occupancy at this time if you will only be dropping off the bags and going. Clerks & bellmen are usually willing to work with you if you show some flexibility as well.
