Mexican Terms for Hotel Floors?
#1
Original Poster
Join Date: Jan 2003
Posts: 34,858
Likes: 0
Received 0 Likes
on
0 Posts
Mexican Terms for Hotel Floors?
Does anyone know if it is the custom in Mexico (specifically, Playa del Carmen area) to refer to floors in a hotel like they do in Europe, that the first floor is really one floor up or what in the US would be called the second floor?
I have been communicating with a hotel which is a smaller local one and there is contradictory information as to my room reservation, where I asked for the top floor which is the 3rd floor by my terms (they have a ground floor and two others on top of that), and I stayed there before with a room on that floor no. 307. IN one email they called it the third floor but in others they say I have a room on the second floor and that the second floor is the top floor. I have even quoted back to them their original offer for a room on the third floor and asked them why they now say the top floor is the second floor, but they won't answer my question directly.
That may be language problems or just that it isn't unusual that hotels don't answer direct questions very well in emails, not sure.
anyone know? thanks
I have been communicating with a hotel which is a smaller local one and there is contradictory information as to my room reservation, where I asked for the top floor which is the 3rd floor by my terms (they have a ground floor and two others on top of that), and I stayed there before with a room on that floor no. 307. IN one email they called it the third floor but in others they say I have a room on the second floor and that the second floor is the top floor. I have even quoted back to them their original offer for a room on the third floor and asked them why they now say the top floor is the second floor, but they won't answer my question directly.
That may be language problems or just that it isn't unusual that hotels don't answer direct questions very well in emails, not sure.
anyone know? thanks
#2
The hotels I have stayed at in Mexico have all been the same as US (not european terms):
ground floor/#100 room numbers, second floor/#200 rooms, third floor/#300 rooms.
I'm guessing you are running into a lanugage barrier or email problem. Why not call them on the phone and ask?
ground floor/#100 room numbers, second floor/#200 rooms, third floor/#300 rooms.
I'm guessing you are running into a lanugage barrier or email problem. Why not call them on the phone and ask?
#3
Typically the ground floor (or what is called in the US 1st floor) is "planta baja" (lower floor, literally) and is usually the floor with the lobby. And what in the US would be called the 2nd floor is typically the "primer piso" in Mexico, translated literally "1st floor", the 3rd floor in US would be the "segundo piso", or translated literally 2nd floor. And it can vary from one speaker to the next. But the above is common among smaller, perhaps older hotels.
#7
Original Poster
Join Date: Jan 2003
Posts: 34,858
Likes: 0
Received 0 Likes
on
0 Posts
Thanks, I don't think if there is a communication problem that calling them will be of much help, unfortunately, I know in languages I know but not fluently, I can read and write better than speak.
I am hoping what Baldone says is the case, this is an older, smaller hotel, family run. I also thought the room number should match what they call it, but I guess "it depends" must be true. I'm probably worrying too much.
I am hoping what Baldone says is the case, this is an older, smaller hotel, family run. I also thought the room number should match what they call it, but I guess "it depends" must be true. I'm probably worrying too much.
#8
Join Date: Jan 2003
Posts: 4,859
Likes: 0
Received 0 Likes
on
0 Posts
Maybe if you mention the name of the hotel, someone on the board will have stayed there and could answer your question specifically. I, too, find that hotels in the same city will be marked differently.
Thread
Original Poster
Forum
Replies
Last Post
kleroux
Mexico & Central America
10
Sep 27th, 2016 06:17 AM
NicaZ
Travel Tips & Trip Ideas
15
Mar 10th, 2012 12:59 PM
Frances
Mexico & Central America
9
Feb 12th, 2003 05:59 AM