Trouble Booking AVE Tickets
#1
Original Poster
Joined: Mar 2006
Posts: 44
Likes: 0
Trouble Booking AVE Tickets
I attempted to book via RailEurope today and one-way ticket from Madrid to Seville is $178 (twice what it was two weeks ago). Tried to book via the RENFE site, but registration requires a field "N.E.F." Can any shed light on either the price at RailEurope or what N.E.F. stands for? Trying to book two tickets for 4/30/06. Thank you!
#2
Joined: Sep 2005
Posts: 1,273
Likes: 0
Security alert:
I'm more worried about the messages my browsers give me about not recognizing the security certificate for the renfe ticket site.
"Unable to verify the identity of W1.RENFE.ES as a trusted site. Possible reasons for this error:
[,,,]
[,,,]
You are connected to a site pretending to be W1.RENFE.ES, possibly to obtain your confidential information."
And on the second browser I get:
"You have attempted to establish a connection with "www.renfe.es". However, the security certificate presented belongs to "a248.e.akamai.net". It is possible, though unlikely, that someone may be trying to intercept your communication on this website."
The third browser alerts me even before bringing up the opening screen of www.renfe.es:
"Unable to establish a secure connection to 'www.renfe.es'. There is a problem with the security certificate from that site (The identity certificate name is not correct.)
The information you view and send will be readable to others while in transit, and it may not go to the intended Party."
If your browser doesn't show these messages, check your security settings. I can wait, but if you can't wait, make a phone call or email them, this doesn't look good for your credit card security if you go ahead. But that's no reason to spend a fortune with Raileurope, they like to sock you whenever they can.
The fares I did get to see were anything from Euros 69.80 (AVE turista) down to 54.70 for the slower Altaria connection.
Trains leave every 30 minutes, if you get into Madrid as late as the night before you should have a chance at booking a seat for the next day close to the desired departure time, book it at a travel agency in town with the renfe sign, or at any station.
Good luck.
WK
I'm more worried about the messages my browsers give me about not recognizing the security certificate for the renfe ticket site.
"Unable to verify the identity of W1.RENFE.ES as a trusted site. Possible reasons for this error:
[,,,]
[,,,]
You are connected to a site pretending to be W1.RENFE.ES, possibly to obtain your confidential information."
And on the second browser I get:
"You have attempted to establish a connection with "www.renfe.es". However, the security certificate presented belongs to "a248.e.akamai.net". It is possible, though unlikely, that someone may be trying to intercept your communication on this website."
The third browser alerts me even before bringing up the opening screen of www.renfe.es:
"Unable to establish a secure connection to 'www.renfe.es'. There is a problem with the security certificate from that site (The identity certificate name is not correct.)
The information you view and send will be readable to others while in transit, and it may not go to the intended Party."
If your browser doesn't show these messages, check your security settings. I can wait, but if you can't wait, make a phone call or email them, this doesn't look good for your credit card security if you go ahead. But that's no reason to spend a fortune with Raileurope, they like to sock you whenever they can.
The fares I did get to see were anything from Euros 69.80 (AVE turista) down to 54.70 for the slower Altaria connection.
Trains leave every 30 minutes, if you get into Madrid as late as the night before you should have a chance at booking a seat for the next day close to the desired departure time, book it at a travel agency in town with the renfe sign, or at any station.
Good luck.
WK
#6

Joined: Apr 2004
Posts: 633
Likes: 0
I struggled with RENFE myself, getting so far as to seemingly complete the transaction over and over, each time ending with some sort of error message. I called my bank and they told me the problem was a security block they had instituted because for some reason that site (or European rail sites in general) are prone to fraud. Finally another credit card worked. . . But in the meantime, I did email RENFE and received a prompt and helpful response, so you might want to use their "help" link to find out what's up.
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