Trenitalia Spending Limit
#1
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Join Date: Jun 2007
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Trenitalia Spending Limit
I'm just starting to buy our train tickets on Trenitalia.com. I've purchased only $270 worth so far (1 one-way trip for 8 people)and am trying to buy the rest of our tickets.
In doing so, I keep getting this error message "You have exceeded your monthly spending limit allowed and the transaction has not been made. Please remember that you cannot make futher purchases this month. If you want to raise your spending limit, find out how". The link it sends me to is in Italian.
Anyone have a similar issue? Anyway to change this?
TYIA
In doing so, I keep getting this error message "You have exceeded your monthly spending limit allowed and the transaction has not been made. Please remember that you cannot make futher purchases this month. If you want to raise your spending limit, find out how". The link it sends me to is in Italian.
Anyone have a similar issue? Anyway to change this?
TYIA
#2
Join Date: Sep 2004
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I've never heard of this (I guess I don't buy that many tickets).
This is what I found:
http://www.tiny.cc/IbM8a
MAXIMUM MONTHLY SPENDING
For security reasons, the value of the tickets purchased in a month cannot exceed 516.46 euro.
Registered customers can check on the amounts spent in a month on their own "Orders Summary/Riepilogo Ordini" page, accessible from the Customers Area.
HOW TO INCREASE YOUR MONTHLY SPENDING LIMIT
If you expect to exceed the monthly spending limit associated to your user profile, you can apply in writing for an increase by sending a fax to 06/44104036 stating:
- your User ID,
- a contact telephone number
- a photocopy of a valid identity document
- a photocopy of your tax code number
- a brief explanation of why you want to increase your spending limit, or to be authorised to use more credit cards
Within 48 hours you will receive the outcome of your request by e-mail on your e-mail address
For more information, contact the Call Center on 89 20 21 operating every day 24 h (see the cost)
Good Luck.
This is what I found:
http://www.tiny.cc/IbM8a
MAXIMUM MONTHLY SPENDING
For security reasons, the value of the tickets purchased in a month cannot exceed 516.46 euro.
Registered customers can check on the amounts spent in a month on their own "Orders Summary/Riepilogo Ordini" page, accessible from the Customers Area.
HOW TO INCREASE YOUR MONTHLY SPENDING LIMIT
If you expect to exceed the monthly spending limit associated to your user profile, you can apply in writing for an increase by sending a fax to 06/44104036 stating:
- your User ID,
- a contact telephone number
- a photocopy of a valid identity document
- a photocopy of your tax code number
- a brief explanation of why you want to increase your spending limit, or to be authorised to use more credit cards
Within 48 hours you will receive the outcome of your request by e-mail on your e-mail address
For more information, contact the Call Center on 89 20 21 operating every day 24 h (see the cost)
Good Luck.
#4
Join Date: Jan 2003
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MichaelT
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Mar 14th, 2008 06:02 AM