Notices

Taxes in Mallorca

Reply

Jan 26th, 2014, 07:49 PM
  #1
Original Poster
 
Join Date: Jan 2014
Posts: 5
Taxes in Mallorca

I booked a hotel room in Mallorca for $211 per night. When I received my bill the taxes came to $187 per night. Can that be right?
BBrownVentura is offline  
Reply With Quote
Jan 26th, 2014, 07:57 PM
  #2
 
Join Date: Mar 2003
Posts: 8,827
" the taxes came to $187 per night" absolutely not! Hotel taxes, even on Mallorca, are only 10%, up from 7% a few years aro. Cities can add a city tax, but nothing like you're received.
Robert2533 is offline  
Reply With Quote
Jan 26th, 2014, 08:00 PM
  #3
 
Join Date: Jan 2012
Posts: 8,080
Is it possible that the room was $187 (taxable?) and the taxes $24?
MmePerdu is online now  
Reply With Quote
Jan 26th, 2014, 08:34 PM
  #4
Original Poster
 
Join Date: Jan 2014
Posts: 5
The taxes and service fees were line-itemed at $920.95.
BBrownVentura is offline  
Reply With Quote
Jan 26th, 2014, 09:07 PM
  #5
 
Join Date: Oct 2005
Posts: 59,864
Did you use some middle man that added a service charge?
janisj is offline  
Reply With Quote
Jan 26th, 2014, 10:03 PM
  #6
 
Join Date: Jan 2012
Posts: 8,080
You might consider asking the hotel or whomever has charged you, instead of here. We have no way of knowing what's going on.
MmePerdu is online now  
Reply With Quote
Jan 27th, 2014, 12:07 AM
  #7
 
Join Date: Sep 2011
Posts: 11,248
I think you are reading your bill wrongly. The service charge and local taxes are all subject to VAT, and a frequently listed separately on a bill, so that those registered for VAT can claim some, or all, of it back.
hetismij2 is online now  
Reply With Quote
Jan 27th, 2014, 12:36 AM
  #8
 
Join Date: Jun 2012
Posts: 2,501
How much did you actually pay? Was it 211 plus 187 making 398 or just 211? Or something else? Which hotel did you stay in?
Rubicund is offline  
Reply With Quote
Jan 27th, 2014, 12:37 AM
  #9
 
Join Date: Dec 2012
Posts: 1,710
It is absolutely the norm in Europe to quote hotel prices gross of tax, I know many services meals, hotels etc in The States quote net of tax.

Mallorca has a 10% tax, as Robert posts above, some hotels (new higher end) seem to be quoting prices ex VAT which will which will simply annoy Northern Europeans like me.

Goodness knows where you hotel is coming from.

It is entirely possible that someone made a simple mistake.
Dickie_Gr is offline  
Reply With Quote
Jan 27th, 2014, 08:27 AM
  #10
Original Poster
 
Join Date: Jan 2014
Posts: 5
It was through HOTELS.com.

I'm pretty sure, given everyones' response, that it's a math error. (Rubicund-the total was-room $211 plus tax $187= $398 X 5nights.)

I've contacted them, hopefully they'll get back to me with some good news.

Thank you so much for your assistance. It's a huge relief that this isn't the norm.
BBrownVentura is offline  
Reply With Quote
Jan 27th, 2014, 08:50 AM
  #11
 
Join Date: Jun 2012
Posts: 2,501
$187 taxes per night is ridiculous unless you were in a top hotel. If it was advertised as $211 all in, then they must refund you.
Rubicund is offline  
Reply With Quote
Jan 27th, 2014, 12:55 PM
  #12
 
Join Date: Dec 2012
Posts: 1,710
It is easy to under estimate local tax regimes.

We have just returned from Singapore where the cost of a basic Audi A4 to purchase new was $225,000!
Dickie_Gr is offline  
Reply With Quote
Jan 27th, 2014, 01:28 PM
  #13
 
Join Date: Mar 2003
Posts: 8,827
What does that have to do with the VAT in Spain?
Robert2533 is offline  
Reply With Quote
Jan 27th, 2014, 02:27 PM
  #14
 
Join Date: Feb 2006
Posts: 50,347
BBrown - i'm confused. Did you actually pay this bill without querying it at the time? did you not have the print-out from hotels.com with you?

i always compare what they are asking me to pay with what i was quoted when i booked. There are rarely any differences but I always check.

I hope you get it sorted out.
annhig is online now  
Reply With Quote
Jan 27th, 2014, 08:48 PM
  #15
Original Poster
 
Join Date: Jan 2014
Posts: 5
I just got off the phone with Hotels.com. Very disappointing conversation with the rep there.

As it turns out, the fee included a charge for additional people (my twenty-something kids). The frustrating thing is throughout the process I'd indicated that I was booking for four people... from page 1.

When I compared hotels, I was looking for the best deal for the four of us, so the number of people was indicated on the first page every time.

Apparently, that's not how it works. For some hotels the number of guests are included in the quoted prices, for others, it's not. It makes comparison very difficult, since you don't know if you are comparing apples to apples until you get to your credit card page.

There is a tiny little "i" under taxes and service fees on that page. (The kind of "i" that you'd expect to read about % of tax breakdown and legalese.)

The room costs went from $211 per night to almost $400 per night, almost doubling the cost of our stay.

Annhig, to answer your question, I booked it online. I wasn't aware of the additional cost until I received the confirmation email although in retracing my steps, it is on the booking page (again under the taxes and service fee tiny "i"). I assumed it was an error and tried to email them once I realized the error.

So I guess it's "buyer beware". It's too bad because we need good sites like this.
While it didn't work out well for me, I hope Hotels.com will fix their site, and if they don't, I'm glad I could share this so that everyone can be aware of the problem and not make the same costly mistake that I did.

Thanks everyone for your help. I really appreciated it.
BBrownVentura is offline  
Reply With Quote
Jan 27th, 2014, 09:22 PM
  #16
 
Join Date: Jan 2012
Posts: 8,080
That's a pretty shocking indictment of the site that the final price is not given uniformly for every hotel when your criteria is entered for them all. I'm amazed that they get away with such a sloppy system.
MmePerdu is online now  
Reply With Quote
Jan 27th, 2014, 10:34 PM
  #17
 
Join Date: Mar 2003
Posts: 8,827
Some bookings websites are just not very reliable. Maybe you'll use a more reliable booking site like booking.com the next time, or deal with the hotel itself, which always works well for us.
Robert2533 is offline  
Reply With Quote
Jan 27th, 2014, 11:10 PM
  #18
 
Join Date: Dec 2012
Posts: 1,710
Robert

It was a fairly obvious example, to someone who was concerned about large local taxes.
Dickie_Gr is offline  
Reply With Quote
Jan 28th, 2014, 12:19 AM
  #19
 
Join Date: Jul 2006
Posts: 14,853
That is very interesting BBrown, thank you for sharing this nasty little trick.
bilboburgler is online now  
Reply With Quote
Jan 28th, 2014, 02:04 AM
  #20
 
Join Date: Feb 2006
Posts: 50,347
Sorry you got caught this way, BBrown, but I'm still a bit confused? did you have to pay up front? or was this when you were leaving?

and were the rooms booked with "free cancelation" terms? i always use those as if you realise that there's been an error - theirs or yours - you can escape from the deal with no problems.

as Robert says, some of the consolidation sites are better than others. Agoda for example, takes the money up front, then charges to cancel; I got caught like that once so I won't use them.
annhig is online now  
Reply With Quote
 



Thread Tools
Search this Thread
Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are On



All times are GMT -8. The time now is 10:35 AM.