Ryan Air - 16 Quid a Checked Bag!
May 7th, 2008, 06:16 AM
#21
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The Ryanair business model is simple. Drive down costs, even if that means treating people badly (many of their staff or former staff hate them). Make the headline fare as low as possible, and use every measure possible to extract money from passengers by other means; that includes giving staff incentives to charge for excess weight baggage, whether as carry-on or checked.
I choose not to use Ryanair.
I choose not to use Ryanair.
May 7th, 2008, 07:10 AM
#23
While I love Ryanair because it (and other budget airlines) enables me to travel far more than I would have dreamed possble a decade ago.
I dislike the company's attitude, regulations, blatant abuse of advertising.
I dislike the company's attitude, regulations, blatant abuse of advertising.
May 7th, 2008, 07:23 AM
#25
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kenderina wrote: "Padraig...the problem comes when you can't choose."
That's true. I think Irish punters have fallen for the Ryanair deal more than most -- even though it's a worse deal here because Irish customers even have to pay to pay (we cannot use bank transfer, and must suffer CC surcharges). And idiot punters boast of their €1 fare to Paris when they paid €47 to get to Beauvais!
Aer Lingus is now going the Ryanair route with its European services. They are not yet quite as awful, but I think it won't be long until the transition is complete. They have already blown away my customer loyalty; they may come to alienate me altogether.
That's true. I think Irish punters have fallen for the Ryanair deal more than most -- even though it's a worse deal here because Irish customers even have to pay to pay (we cannot use bank transfer, and must suffer CC surcharges). And idiot punters boast of their €1 fare to Paris when they paid €47 to get to Beauvais!
Aer Lingus is now going the Ryanair route with its European services. They are not yet quite as awful, but I think it won't be long until the transition is complete. They have already blown away my customer loyalty; they may come to alienate me altogether.
May 7th, 2008, 11:27 AM
#26
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Ryanair don't always weigh hand luggage - because turnaround is quicker when there's less checked luggage on board they frequently turn a blind eye to passengers absolutely taking the p*ss with large cases/holdalls on board.
As an example, flying from Porto to Dublin last September there was so much hand luggage on board that the stewardess attempted to strap a large rucksack into the vacant aisle seat beside me. When I protested that it was a safety hazard - it was impossible to strap the rucksack in securely and had there been any turbulence the bag would have landed in the aisle - I was treated like a leper by the staff and told that I was being picky. However I persevered so what they did was give the rucksack to its owner who travelled with it on his lap for the entire journey. He was sitting in an aisle seat so I dread to think what would have happened to the other passengers on his row should an emergency evacuation take place.
I don't object to Ryanair's money grubbing - it's their cavalier attitude towards passenger safety that really gets my goat.
As an example, flying from Porto to Dublin last September there was so much hand luggage on board that the stewardess attempted to strap a large rucksack into the vacant aisle seat beside me. When I protested that it was a safety hazard - it was impossible to strap the rucksack in securely and had there been any turbulence the bag would have landed in the aisle - I was treated like a leper by the staff and told that I was being picky. However I persevered so what they did was give the rucksack to its owner who travelled with it on his lap for the entire journey. He was sitting in an aisle seat so I dread to think what would have happened to the other passengers on his row should an emergency evacuation take place.
I don't object to Ryanair's money grubbing - it's their cavalier attitude towards passenger safety that really gets my goat.
May 7th, 2008, 12:03 PM
#27
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ter2000 wrote: "I don't object to Ryanair's money grubbing - it's their cavalier attitude towards passenger safety that really gets my goat."
Having just said that I don't like Ryanair, I now feel that they are entitled to a defence. Ryanair at corporate level is fully and sincerely committed to safety -- if for no other reason that not showing such a commitment would be bad for business.
But their policy of sweating their assets puts their crews under pressure, and crew members might make bad calls in order to achieve the fast turnarounds that are a central plank of Ryanair's practice.
That's the problem with tightropes: when people fall off the consequences can be bad.
Having just said that I don't like Ryanair, I now feel that they are entitled to a defence. Ryanair at corporate level is fully and sincerely committed to safety -- if for no other reason that not showing such a commitment would be bad for business.
But their policy of sweating their assets puts their crews under pressure, and crew members might make bad calls in order to achieve the fast turnarounds that are a central plank of Ryanair's practice.
That's the problem with tightropes: when people fall off the consequences can be bad.
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