We've recently attempted via the internet to contact rentparis.com for an apartment rental. We have also faxed them rental information. We have yet to hear from them(48 hours) via the internet. Does anyone have experience with them and how long connection and/or confirmation usually takes. We faxed to a US office so the question of August and business being closed seems moot.

hi pam,

I rented from them in april of this year. they did take their time getting back to me (at least a couple of days). i also sent them a "did you get my last email?" email once when they didn't reply to a specific question.

they eventually did answer my questions and i had to pester a little to get confirmation but by the time i left for my trip i had everything i needed.

by the way, i enjoyed my experience with them - the price was right and i would rent from them again.

Thanks lucygirl~Which apartment did you rent? We also forwarded an e-mail with the "did you get our last e mail...". We did not hear from them on that which led me to fax.

I have rented twice from rentparis and always heard from them within two days. We have always been very satisfied. They are one of the few rental agencies that allow short term (e.g. 3 nights) rentals. We rented rue braque for 2 of us and rue ste croix de la bretonnerie for 5 of us. (2 separate trips)

hi pam,

we rented apt #11
32 rue vieille du temple.
great for 2 people.

Since I read your post I decided to try the rentparis website. It is not available. I don't know what that means. Perhaps they are updating or reconstructing their site or at the worst they are no longer in the rental agency business. I would recommend looking for alternatives.

I had an apartment on reserve with them and I mailed them a cashiers check several weeks ago.

The check was returned uncashed this week. Combined with the website being down I am a little concerned.

I have sent them an email and will let you know what I hear back. In the meantime I am going on a search for a back up plan!

I have been checking the web site over the past couple of weeks and the web site has been working. The returned check is certainly troublesome, though.

Returned how? By the postal service in original envelope marked "unknown" or "undeliverable"? Or sent back to you in another envelope?

Patrick,
The check was put in a new envelope addressed to me and returned. I mailed it to Belgium.

The only other thing in the envelope was rentparis card with the US address on it. Perhaps I was suppose to mail the check there? The contract indicated the check was to go to Burssels and I emailed RentParis to that effect when I faxed the contract. However, until I hear from RentParis the check is staying in my possesion.

I have found several potentials on www.vrbo.com and since several of these take credit cards, the RentParis deal may be off. While I like the apartment this is making me nervous.

Update. The webpage is now working!

I have noticed that the website is back. I was hoping to use rentparis for February. Please let us know how this whole thing with rentparis turns out. Thanks.

Cyber communication is great, but why not telephone and talk to a real person to get the scoop?

Although if PamSF still hasn't heard ten days after her original post, I don't hold out much hope for dealing with this company.

I have not tried to locate a phone number. I did not discover my issue until LATE Friday night. I figured that on the weekend I would probably only get a service who could deal with issues if I was in an apartment, not lease me one.

Having used rentparis twice with no problems and being totally satisfied, I am surprised at the problems you are having. Calling is a good idea. Please post your results. Thanks

Well since I did not hear anything back today I went to the web site to look up a phone number... THERE ISN'T ONE!

Also, several of the other apartments I located are either taken or not flexible on the dates. This is now making me very nervous.

Does anyone have a phone number?

The only phone number I was given was the number to call upon arriving in Paris. I no longer have that number.
Have you heard anything from rentparis?

I did hear back from them. It appears that I had the check made to Rentparis. They want it made to Rentparis.com, LLC. (So now they have to wait until I get to my bank next week to get the check re-issued!)

Thanks for the reply. Glad to know they are still operating. They were really very good to deal with. Hope it all goes well from here on out.

I hope you get this straightened out, I'm surprised at how picky they are about the exact name as US banks don't seem to have a problem cashing checks I write that are slight variations on what is the official name, probably.

I don't thinkk that is exactly a real company but a group of individual owners, sort of a cooperative or something, which is why you can't get a real phone number -- I don't think they have an office. Maybe the apt. you wanted is owned by someone in Belgium and that's how you got that address? I think they may be using one of those free internet FAX number services so it looks like they are in the US (eFAX uses area code 413).