Having trouble with tickets to Accademia
#1
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Having trouble with tickets to Accademia
Has this happened to anyone? I went to the website http://b-tickets.com/b-tickets/uffizi/default.aspx. I registered with the website then I selected Accademia. I wanted 6 tickets on July 6th at 4:30. All of this worked great. Then I added my credit card information on the next page (it reverted back to Italian). I clicked on the highlighted button (not sure what it said - in Italian). Next page - it stated Transaction cancelled. I thought I took to long to complete the transaction. I tried it again and noticed that the availability decreased by my 6 from the 1st time. Alittle worried but added my credit info again. It stated Transaction cancelled. Has anyone purchased on line recently? Am I doing something wrong?
Thanks
Thanks
#2
Join Date: Jan 2006
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Did you call your bank to authorize a charge from Italy? Neither of the banks that issue my credit cards will process a charge from Italy unless I call first.
Even if you've done that, I have heard of many people having trouble with b-ticket lately---sometimes even if the charge goes through the person never gets a confirming e-mail.
It is really simple to call and make the reservaton that way. That's what we did.
Even if you've done that, I have heard of many people having trouble with b-ticket lately---sometimes even if the charge goes through the person never gets a confirming e-mail.
It is really simple to call and make the reservaton that way. That's what we did.
#3
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Hi R,
A: Try the official Uffizi/Accademia website
http://www.uffizi.com/online-ticket-...zi-gallery.asp and/or
http://www.uffizi.com/accademia-gallery-florence.asp
B: Check with your CC company to see if you have been billed.
`
A: Try the official Uffizi/Accademia website
http://www.uffizi.com/online-ticket-...zi-gallery.asp and/or
http://www.uffizi.com/accademia-gallery-florence.asp
B: Check with your CC company to see if you have been billed.
`
#5
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Thanks for the replies. My credit card company called within 5 minutes of me buying my vatican tickets and I told them that I would be buying more tickets in Italy so I think that I am ok with that and I also checked my account and no transaction has hit it. I don't have an international calling plan on my cell so I was trying to avoid calling but I may have to. The tickets on the website that Ira mentioned are 32 euros higher due to a booking fee.
Thanks again
Thanks again
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four_maccas
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Nov 23rd, 2009 02:44 AM