judy cuervo

While in Paris two weeks ago, I purchased a pair of Bally men's sandals for my husband at Galleries Lafayette. Unfortunately, the sandals don't fit well and I'd like to return them. I've e-mailed the store three times through its website and have received no response. Any suggestions??

Robin

I seem to remmeber something about returns being almost unheard of in France. This may have changed, but it may also explain why you haven't heard back. Maybe someone else can help.

jennifer

I have tried to get galleries website. Judy can you let me know the web address?? Thanks

Ursula

<BR> <BR>Here you are, Jennifer: <BR> <BR>www.galerieslafayette.fr

karen

Send a message directly to Bally, don't waste your time with the store you purchased them at!

Judy Cuervo

Karen was right. Got a customer service number from the Bally website and discovered I can return them right at the Bally store on Madison Avenue. Thanks!

Oaktown Traveler

Judy: <BR> <BR>My first thoughts when I read your post was: CAN I HAVE THEM????????? <BR> <BR>I Love Bally's AND Galleries Lafayette! <BR> <BR>I read more of your post and the replys and see that they were not women's shoes and yeah, you can contact Bally's directly... <BR> <BR>My Best <BR>Oaktown