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-   -   Galleries Lafayette Returns Policy? (https://www.fodors.com/community/europe/galleries-lafayette-returns-policy-135581/)

judy cuervo Jul 3rd, 2001 05:36 AM

Galleries Lafayette Returns Policy?
 
While in Paris two weeks ago, I purchased a pair of Bally men's sandals for my husband at Galleries Lafayette. Unfortunately, the sandals don't fit well and I'd like to return them. I've e-mailed the store three times through its website and have received no response. Any suggestions??

Robin Jul 4th, 2001 08:57 AM

I seem to remmeber something about returns being almost unheard of in France. This may have changed, but it may also explain why you haven't heard back. Maybe someone else can help.

jennifer Jul 4th, 2001 09:20 AM

I have tried to get galleries website. Judy can you let me know the web address?? Thanks

Ursula Jul 4th, 2001 10:16 AM

<BR> <BR>Here you are, Jennifer: <BR> <BR>www.galerieslafayette.fr

karen Jul 4th, 2001 11:49 AM

Send a message directly to Bally, don't waste your time with the store you purchased them at!

Judy Cuervo Jul 5th, 2001 04:26 AM

Karen was right. Got a customer service number from the Bally website and discovered I can return them right at the Bally store on Madison Avenue. Thanks!

Oaktown Traveler Jul 5th, 2001 08:50 AM

Judy: <BR> <BR>My first thoughts when I read your post was: CAN I HAVE THEM????????? <BR> <BR>I Love Bally's AND Galleries Lafayette! <BR> <BR>I read more of your post and the replys and see that they were not women's shoes and yeah, you can contact Bally's directly... <BR> <BR>My Best <BR>Oaktown


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