Go Back  Fodor's Travel Talk Forums > Destinations > Europe
Reload this Page >

Flight change fiasco

Search

Flight change fiasco

Thread Tools
 
Search this Thread
 
Old Jul 19th, 2017 | 04:04 AM
  #1  
Original Poster
 
Joined: Jan 2006
Posts: 972
Likes: 0
Flight change fiasco

So am I right to be angry? We booked flights to Italy for this summer on Air Berlin and, due to change in jobs and a move to another state, we can't go. I am happy to pay the change fee and thought we could rebook for next summer. After all, the policy says we have a year to reschedule. Well, Air Berlin flights are only scheduled through January and there is no such thing as a voucher for future travel. We can only reschedule for existing flights. We can't go anywhere until next summer. I think this violates their own change policies. What do you think? Do I have any recourse?
Guy18 is offline  
Old Jul 19th, 2017 | 04:12 AM
  #2  
20 Anniversary
 
Joined: Feb 2006
Posts: 27,709
Likes: 1
Suggest you ask on the Airlines forum. You might try flyertalk.com as well.

I wonder whether you could reschedule for January and then reschedule again when the summer schedule is released? It would mean two change fees but would presumably still be cheaper than eating the cost of the tickets.
thursdaysd is offline  
Old Jul 19th, 2017 | 04:27 AM
  #3  
Original Poster
 
Joined: Jan 2006
Posts: 972
Likes: 0
Thanks for the info. Already posted on the Airline forum but received no responses. More traffic here I think. Yes, I considered your suggestion concerning rebooking twice, but $1200 total in change fees seems absurd.
Guy18 is offline  
Old Jul 19th, 2017 | 04:30 AM
  #4  
20 Anniversary
 
Joined: Feb 2006
Posts: 27,709
Likes: 1
Ouch! Any chance of going later this year, or are you constrained by school holidays? The weather will be better later in the year.
thursdaysd is offline  
Old Jul 19th, 2017 | 04:47 AM
  #5  
Original Poster
 
Joined: Jan 2006
Posts: 972
Likes: 0
I am constrained by school holidays along with the fact that this was to be an Amalfi Coast trip. Really not worth doing in the cold in my opinion.
Guy18 is offline  
Old Jul 19th, 2017 | 05:40 AM
  #6  
 
Joined: Jan 2003
Posts: 5,969
Likes: 0
If you have, for example, EconomyClassic Fare, the T&C says a few conditions:

https://www.airberlin.com/site/affil...agb/ABB_en.pdf

<i>If a rebooking is to be made to a later flight, this is only possible <u>within the published schedule</u>, and only if
the later flight is less than 365 days after the outbound flight originally booked. </i>

The key words seem to be "within the published schedule."

Another option is to rebook within the published schedule to other destination that is more suitable for a cold season school break. Is Amalfi Coast in summer the only destination you care to visit in Europe in your life?
greg is offline  
Old Jul 19th, 2017 | 05:50 AM
  #7  
 
Joined: Feb 2003
Posts: 7,561
Likes: 0
If you booked the fare that greg discussed, your options seem to be take a Xmas/Thanksgiving trip or eat the tickets.

[P.S. - depending upon the ages and interests of your kids, an Amalfi Coast trip can be interesting or exceedingly dull but it won't be their trip of a lifetime when they look back on it.]
BigRuss is offline  
Old Jul 19th, 2017 | 06:13 AM
  #8  
Original Poster
 
Joined: Jan 2006
Posts: 972
Likes: 0
I'm a teacher; no kids. And I suppose you're right re: the conditions. Live and learn. No, must rebook for the exact same itinerary as well. Which is a bit ridiculous. I'll be more careful in the future. Ugh!
Guy18 is offline  
Old Jul 19th, 2017 | 06:23 AM
  #9  
20 Anniversary
 
Joined: Feb 2003
Posts: 2,698
Likes: 0
Is the flight into Rome or Naples? Those would both be nice destinations for a late fall trip.
rialtogrl is offline  
Old Jul 19th, 2017 | 06:28 AM
  #10  
20 Anniversary
 
Joined: Feb 2006
Posts: 27,709
Likes: 1
And you can always take the train, or a budget flight, somewhere else.
thursdaysd is offline  
Old Jul 19th, 2017 | 06:37 AM
  #11  
 
Joined: Dec 2006
Posts: 985
Likes: 0
AirBerlin is codeshare partners with American and British Airways, among others. Is there a possibility they could code share an AA or BA flight next summer? I'd give them a call ... and don't accept the first "no" as the final answer. Ask to talk with a supervisor, and go up the chain as far as you can.
travelhorizons is offline  
Old Jul 19th, 2017 | 07:41 AM
  #12  
15 Anniversary
 
Joined: Mar 2007
Posts: 12,050
Likes: 0
Rather than lose the tickets altogether, consider going during Christmas break. Yes, it will likely not be nice enough to sit out to eat, and ferries won't be running.

However, touring Pompeii and Herculaneum is actually nice in Winter. I have gorgeous pictures of Vesuvius in Snow. Naples has lots of Christmas shops and some great museums. When the sun popped out, it was warm enough to remove jackets.

Worst comes to worst, head up to Rome, which is interesting anytime.

Even more, worst come to worst, book a cheap flight from Naples to Barcelona or someplace with great Christmas concerts, decorations and markets, museums and food.

There have to be lots of things better than tossing the tickets.
Sassafrass is offline  
Old Jul 19th, 2017 | 09:05 AM
  #13  
 
Joined: May 2007
Posts: 8,247
Likes: 0
That's s odd. .
When I tried to book a flight (nonstop) from Berlin to New York, I was able to pick any date until July 2018.
Cowboy1968 is offline  
Old Jul 19th, 2017 | 09:41 AM
  #14  
 
Joined: Jan 2003
Posts: 5,969
Likes: 0
>>> That's s odd. .
When I tried to book a flight (nonstop) from Berlin to New York, I was able to pick any date until July 2018.

It depends on where OP is flying from. Not all airports benefit from year round flights in ongoing basis. OP might look at OTHER departure airport where there might be a flight of interest.

If the OP insists on Amalfi Coast only (whatever the arrival airport is), from his airport, in summer 2018, there seems to be no solution.
greg is offline  
Old Jul 19th, 2017 | 10:08 AM
  #15  
Original Poster
 
Joined: Jan 2006
Posts: 972
Likes: 0
It MUST be Miami-Rome. Yesterday that route was scheduled through January and today through March. Spring break is April which I read is a nice time of year on the AC, so maybe that will become available within a week. (Although I would definitely miss swimming.) I will also check out the code share option. Thanks everyone!
Guy18 is offline  
Related Topics
Thread
Original Poster
Forum
Replies
Last Post
ccolor
Air Travel
9
Sep 15th, 2012 08:39 AM
pijeta
Air Travel
7
Aug 18th, 2008 04:27 AM
phyllis_stein
Air Travel
8
Feb 23rd, 2008 09:35 PM
JFusco5108
United States
20
Jan 20th, 2007 08:53 AM
bought too soon
Air Travel
6
Aug 29th, 2002 01:08 PM

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are On



Contact Us - Archive - Advertising - Cookie Policy - Privacy Statement -