Delta changing transatlantic flights

Mar 28th, 2003, 06:46 PM
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Delta changing transatlantic flights

Has anyone else had a Delta flight changed? I have a flight to Athens scheduled in May from JFK. I went to look up rates for my friend that is suppose to travel with me and I couldn't find the flight. I checked my itenarary and it had been moved to one day earlier. I have not been contacted by Delta and their lines have been busy each time I called.
Silivia is offline  
Mar 28th, 2003, 07:29 PM
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Yes, it's true. I had to re-book a flight to Rome via Cincinnati for May. We were re-routed through, of all places, JFK!
Kristina is offline  
Mar 28th, 2003, 08:28 PM
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There is a different phone number for Delta Medallion members and is not often busy. Perhaps someone knows it and could publish for you and you can call that number to get through
Hirochei is offline  
Mar 28th, 2003, 08:40 PM
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Lufthansa is cancelling flights in May also, if any of you have res. better recheck them now.
ladyfirefly is offline  
Mar 29th, 2003, 07:23 AM
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I fly US Air. They have canceled all Pittsburgh to London flights for the month of April, eastbound service between Pittsburgh and Frankfurt will not operate on Tuesdays and Wednesdays, westbound service will not operate on Wednesdays and Thursdays, eastbound Philadelphia to Amsterdam service will not operate on Tuesdays and westbound service will not operate on Wednesdays. So far no cutbacks on service to Paris, Madrid, Rome, Manchester, Dublin, Shannon or Munich.
Larry J
LarryJ is offline  
Mar 29th, 2003, 11:45 AM
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I just called Delta and my May 11th flight is cancelled from Atehns to JFK> No one notified me or my travel companion, it was cancelled March 6th.
bholson is offline  
Mar 29th, 2003, 12:01 PM
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If any of you are a Delta frequent flyer, I suggest you go to their website, put in your frequent flyer number plus your pin number to access your itinary.
There you will see if changes have been made to flights along with being able to pick your seat assignments.
I made my European reservations for July last June and they have constantly changed my flights, but I have always been able to make the necessary changes in seat assignments.
When I called Delta for an explanation, they told me that they would have called me, but since my flight has months to go, they are calling passengers with more recent flights before calling those with more far out flights. They said they would have called me at a later time, but had to take care of the most recent flyers.
Be aware that this is happening and keep checking your itinaries on their web page to stay one step ahead of them for your own benefit.
Mar 31st, 2003, 07:37 AM
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Update: I called Delta and either I can go a day earlier or fly using Air France. Does anyone have experience with Air France's Business Elite?
I can't do the earlier date because there are no seats left on the Delta flight that my friend can book.
Silivia is offline  
Mar 31st, 2003, 08:03 PM
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Yes-you do have to keep on top of things-we have been re-routed from SFO on Air France through Paris. Luckily I had been checking with Delta on my Business upgrade. Now flights are being cancelled out of Athens to USA In May-Yikes we fly home May 15th. Thanks Chris
BeniciaChris is offline  
Apr 1st, 2003, 08:50 AM
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I called Delta because I was concerned after reading these posts. And yes, they had changed our flights (re-routed via Cincinatti rather than Atlanta)and the flight times are different although luckily not significantly.. No-one had called us to let us know or anything. Not very good is it.
EnglishOne is offline  
Apr 15th, 2003, 06:24 AM
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I'm back again - just had my June 1st return flight from Italy changed to June 2nd by Delta. No notification.
Keep checking your flights.
Silivia is offline  
Apr 15th, 2003, 06:32 AM
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Silvia...the Business Elite class on Air France is not nearly as nice as the Delta flights...this is from personal experience. Maybe others have flown and find it equally as suitable as the Delta flights, but I was disappointed since you are paying the same price/or using the same amount of miles.
ashleynona is offline  
Apr 15th, 2003, 07:01 AM
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Silivia, I am due to go on holiday on 27th, so I will be vigilant at checking the flight details. I will probably call them a couple of days before just to be safe. Fingers crossed all is the same!
EnglishOne is offline  
Apr 15th, 2003, 08:02 AM
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Thanks to this site, I just finished a long call to Delta. Yes indeedee, our fantastic non stop Venice to JFK has been irrevocably deleted. Now, they are offering Venice to Paris, Paris to Boston, Boston to LaGuardia. Also, they said they were eventually going to contact us. We are a group of ten and I'm scrambling to call the others . Hopefully they can also join us on this marathon of a return home. Oh well!!!
Peggyann is offline  
Apr 15th, 2003, 08:54 AM
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Northwest is also cancelling flights. May flight to Rome from Detroit is completely gone. Now going to Minneapolis to Amsterdam to Rome. We have been changed twice since purchasing tickets many months ago. Arriving late evening rather than early morning. Is there any recourse when you lose vacation time?
julierose is offline  
Apr 15th, 2003, 11:01 AM
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If you're booked on Delta to Rome, check your flights again.
I just had to re-book my flight for May for a SECOND time!
Kristina is offline  
Apr 15th, 2003, 11:02 AM
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I just found out today that our direct Delta flight from Atlanta to Madrid has been cancelled for May 8th and now we are being sent through Kennedy in NY at a earlier time of day. I am glad I called today! I have never been to Kennedy so I guess it will be a new experience.
aj is offline  
Apr 15th, 2003, 12:19 PM
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This is repetitous because I just wrote a reply to someone regarding a trip to France. But my husband and I had our May flights on Delta NY-Rome Paris-NY cancelled. FOund out accidentally while on their website and I noticed my flights weren't listed!!! Two weeks ago I reconfirmed both flights. So keep checking because as the agent told me "flights are being cancelled every five minutes."

Air France Business doesn't compare to Delta BUsiness Elite - which is another reason I'm sorry to see Delta in such trouble. Delta's NY-Venice direct flight was magical and now they don't know if they will reinstate it....

THe Medallion # for Delta is 1 800 325 6330.

suecarol is offline  
Apr 15th, 2003, 01:20 PM
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American is also cancelling flights - it happened to me. Anyone traveling to Europe should call (and keep calling!) as they don't seem to be in any hurry to notify you. Nothing can be taken for granted anymore where the airlines are concerned. I just hope American stays in business long enough for me to use up my FF miles!
Sue4 is offline  
Apr 15th, 2003, 01:29 PM
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Continental is canceling flights also. I also found out by accident - went online to check my itinerary and I get told my conf. # is invalid. I had to call in and they were able to give me the new itinerary and do "something" so I could check it online again. This happened once several weeks ago and it was a minor change. Well, yesterday I tried to check again, got the error, called and 3 legs of my flights were canceled! I was offered the "opportunity" to fly from MSP to Newark at the same time as before HOWEVER, I would get to spend the night in Newark! No go. The alternatives were better than that but still not nice. So, they offered to give me a full refund. I rebooked on NWA and got better flight times than what I originally booked on Continental - plus some extra miles for booking online. It was a little more expensive, but worth it in the long run to me. If you have a trip in the near future - you need to call the airlines periodically and check your flights. They are not being proactive and contacting their customers.
cls2paris is offline  

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