I flew last year Manchester New York. The BA facilities were much better than Delta & the flight was better.
Seat selection is a worry & my colleague in work with BA shares has protested this issue but got nowhere. The allocated seats were 3 in middle row & 1 in next row. I had to wait till 24 hours before flight to move the allocation. We got seats together going out - 2 by window & 2 next to them apparently in line, separated by the aisle. On the plane though, the middle seats are set back so they weren't in line. Coming back I had to go to an internet cafe & spent about 1/2 an hour sorting out our seats.
Preferred the BA flight but resent not getting seats sorted till last minute.

Thanks for all the input. My friends and I have decided to fly BA out of Phoenix as it's nonstop and we managed to get in on the two free nights in London deal that ended today. We are staying 7 nights in London at beginning of trip and want to come back to London to make trip back to airport easier for flight home. At $845 a ticket with the hotel added we decided to go with BA. As we booked together hopefully we'll be able to sit together. Thanks for the all the great advice. "Forewarned is forearmed."

Here's the one thing I know about Air France. The last leg of my flight to Switzerland was on Air France, Paris to Geneva. When I got to Geneva, my luggage was not there with me. I went to the lost luggage office which handled Air France and many other airlines. Several of us from my flight were there. I couldn't understand what the man in the office said to his co-worker when she came in and saw the line, but I do know he said something about "Air France" and rolled his eyes in a way that I interpreted as "Air France - lost luggage - again - of course."

This could be an isolated incident, or it could be only this particular flight that has troubles, or the guy could just have a beef about Air France. I did get my luggage (36 hours later), and everything was fine, but that man's reaction made me wonder if this is common with Air France.

Hi Rasmesfin!

I made the mistake of flying BA once because of a cheaper fare in their World Traveler Plus cabin. It was the worst mistake I ever made in regards to flying. The cabin crew came across as cold and stand-offish. I have to admit the flight to the UK was OK, I was not impressed by their World Traveler Plus cabin, it was supposed to have more room but it did not. Virgin's Premium Economy cabin is much better IMHO.

The disaster was on our flight home to the US. When I originally booked our flights, six months in advance, I was able to book the seats I wanted. I choose 2 seats by the window. When we checked in at Heathrow, I was told we could not have the seats I booked six months ago as they were going to give them to a "Gold Club" member who may, or may not show up for the flight, but I was more than welcome to check again at the gate to see if the seats were available. Whaa?!? You know how this ends right?

Because our seats were "changed", we were given what seats were still available, which meant my husband's seat was directly behind my seat. Yes, that's right, technically we were still sitting together, just not side-by-side... I still can't believe that happened, no apology, nothing. So I have never flown with BA again, and most likely never will. I like to do business with a company that has a sense of what customer service is.

In all the years I have flown with Virgin, I have *never* had this happen. The seats I choose when I book are the seats I sit in. If you have a bad experience I'm sorry, but at least you'll know for any future travel plans. It's always nice to have a choices, and in the Airline Industry there a quite a few. Have a great trip!

Sorry, but unless things have CHANGED when we flew in premium economy on Virgin here is what we got...

the opportunity to board before regular coach passengers

ONE (and please don't even think of asking for another) pre-flight "cocktail" which was a mimosa or a mimosa) the seats were advertised as having "leg rests"..they didn't..they had a FOOT rest attached to the seat in front

The food was EXACTLY the same as that served in Coach. Check any and all of that out before making your decision.

We like Virgin and have used them several times but know beforehand what you are actually paying for.