Autoeurope at St. Pierre-des-Corps ?

Jun 6th, 2016, 04:13 PM
Original Poster
Join Date: Feb 2004
Posts: 5,347
Thanks for comments and replies although not sure I know much more than when I posted. I'll admit I'm not a. Newbie to this. I'm renting a car at Marseille through Autoeurope. No problems. My question about St. Pierre - des- Corps was makiking sure I could pick car up at the station. Still deciding between Autoeurope and Hertz. Since it's only for two days, price not a major concern. BTW , I do read the contract and in prior rentals have seldom got the specific car requested. It's always been something similar or IMO somewhat close. All that matters to me is that we fit along with our luggage.
historytraveler is online now  
Jun 6th, 2016, 09:30 PM
Join Date: Apr 2007
Posts: 2,921
Sorry Sarastro, I am European.

Autoeurope does not limit their customer service to those from specific countries. Anyone with a problem may call for assistance; even Europeans.

the very last thing I want to to is calling a socalled "customer service", waiting endlessly for a free line and getting a half-educated operator eating up my cell phone bill in a foreign country.

You admit that you never contacted Autoeurope´s customer service when you had a problem but you are sure that their customer service is deplorable anyway. Your´s is a truly fascinating narrative.

Still deciding between Autoeurope and Hertz. Since it's only for two days,

historytraveler - Aren´t Autoeurope´s quotes for a minimum three day period? If you only want a car for 2 days, I should think that Autoeurope would definitely cost more. Be careful with either Hertz or Avis as they will charge extra for changing the in-France drop off point. It won´t make much difference if you pickup and drop off at the same location but companies such as Europcar or Sixt do not change extra for one way in-France rentals.

Another point to consider is mileage or kilometer charges which often are limited or an extra cost. All Autoeurope contracts offer unlimited mileage.
Sarastro is offline  
Jun 6th, 2016, 09:58 PM
Join Date: Jun 2003
Posts: 21,330
Many times in the past when I wanted a car for just 2 days, I found it was cheaper to make a 3-day rental through AutoEurope.
kerouac is online now  
Jun 6th, 2016, 10:20 PM
Join Date: Jan 2016
Posts: 2,585
I'm also European and I did rent from rokers in Europe, even if I prefer to book direct. I speak enough languages to be able to communicate with rental agencies, esp in airports or trainstations where they all speak english.
But your comment about 'I'll never again' and 'I don't recommend' will fall on deaf ears.
What happened to you is not sufficient for me at least to boycott AE...
Getting another car than advertised is common, and returning a car clean is quite normal (at least for the interior). I remember in Marrocco that one of the reasons for this was to not have too much sand inside the car. Did it cost a fortune or just a few euros ?
Sorry, not following you here, and as a regular you should understand that such complains are 'light'.
As you said you don't want to be bothered calling customer service, so why bother whining after ?
Whathello is offline  
Jun 7th, 2016, 12:02 AM
Join Date: Jan 2003
Posts: 10,298
We always rent from autoeurope and have never had a problem. Have probably used them for European rentals about 30 times in the last 5 years. Beast to use website and when I had to call their customer service to ask a question they were fantastic and bent over backwards to help me out. We will continue to use them.
jamikins is online now  
Jun 7th, 2016, 12:02 AM
Join Date: Jan 2003
Posts: 10,298
Easy to use website (not beast haha)
jamikins is online now  
Jun 9th, 2016, 02:21 PM
Join Date: Jan 2003
Posts: 1,765
I have always rented from Avis in Europe with good results and will continue to do so for the following reason: on a solo trip through Normandy a few years ago I had a $1500 accident (totally my fault) damaging the drivers side of car and door. The repair was charged to my credit card as I had not taken out the Avis insurance. I did have travel insurance which was supposed to cover this, but after a few weeks of dealing with them I wasn't getting anywhere. Then, lo and behold! I received a check direct from Avis reimbursing me the $1500! I have loved them ever since!
Sue4 is offline  
Jun 9th, 2016, 02:49 PM
Join Date: Oct 2005
Posts: 63,575
>>Still deciding between Autoeurope and Hertz. <<

OK -- Autoeurope is a broker -- it doesn't have/rent cars. Hertz is one of many international rental agencies. It is very possible your autoeurope booking will be with Hertz.

Which company did Autoeurope hook you up w/ in Marseille ?

I would PHONE autoeurope to make sure of the location(s)
janisj is online now  

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