Austrian train pricing

Old Feb 18th, 2015, 06:28 AM
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Austrian train pricing

I am surprised that the Austrian train website now has fares posted for July as I had read that fares are never posted more than 92 days in advance, especially when the June timetable change is looming.

Looking at these fares, 2 questions for my desired itinerary:

1. I can only pull up 2 adult fares at the super discounted rate of 29 euros per day, if I try 3 adults I get 2 seats at 29 and then 1 seat at 39. Is this because only 2 seats per day are at the super low price, or does it only let you buy 2 seats per reservation at the lowest price?

2. In trying for the family rate, I get 2 adults at 29 euros, 2 youths 14-25 at 39 euros, and 1 youth 13 and under free. This is strange, is it correct?
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Old Feb 18th, 2015, 10:49 AM
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Playing around with the website it appears that there are 4 tickets at the super discount price set aside for each day. 2 have already been bought for my date in July.

In trying to push my order thru, I've tried 5 times and can't get the last payment screen to process. This is on the Oebb.at website.
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Old Feb 18th, 2015, 11:18 AM
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Have you also tried the competitor to OBB - Westbahn?

https://westbahn.at/en - pretty much flat fares - cheap I believe - uses same rail lines but runs its own trains. Subsidiary of OBB I believe but not sure.

maybe check www.seat61.comn - the guru of discounted train tickets and see if he says anything?
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Old Feb 18th, 2015, 11:42 AM
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This is an international run to Italy so there is no other choice. There is a topic on another website suggesting people use debit cards or keep trying cards until something works.

Not really sure if these fares are even for sale, they are posted and I can select them but maybe 5 months out they are phantoms not really for sale? Can't see them on trenitalia or europerail or bahn.com.
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Old Feb 18th, 2015, 12:03 PM
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You have I'm sure notified your bank of a foreign transaction coming in so they don't block it and yes 90 or 60 days is often the most in advance you can buy them - are you sure they are not 2014 summer trains!!!
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Old Feb 18th, 2015, 02:48 PM
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Yes, sure about the year, prices are loaded well into August. I have read on here that there is another country that loads fares 6 months in advance, maybe Spain?

Here is the error:

Order failed!
Your order could not be processed! An error occurred while processing your request and it has not been possible to process it.

Please try again later or contact the ÖBB Customer Service on 05-1717. (Error number: 01002, Support ID: 35.78519)

According to the other website, calling the card company to approve the purchase does not help.
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Old Feb 18th, 2015, 04:37 PM
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Seems to be related to 3D Secure, another credit card security verification system. US Mastercards so not have this capability, so will have to switch to a trying a Visa, and somehow get it a "verify by visa" code or something.

Jeesh, why does all this stuff have to be HARD!
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Old Feb 18th, 2015, 08:19 PM
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>>>Can't see them on trenitalia or europerail or bahn.com.>>US Mastercards so not have this capability, >> In trying for the family rate, I get 2 adults at 29 euros, 2 youths 14-25 at 39 euros, and 1 youth 13 and under free. This is strange, is it correct?
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Old Feb 19th, 2015, 05:12 AM
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No, Capital 1 is not on that mastercard list.

Playing around with the website I can bring up the shopping cart if I am buying only 1 ticket. I wasn't clear before, I can't put the family ticket into the shopping cart and then bring it up to pay. I don't get to the part where the credit card number is submitted for payment-- the error comes before that, although the system knows the credit card number because it is in my profile. I emailed oebb so I'll see what they say.

On another note, does it make sense to wait for the trenitalia website to open up tickets because they may be allotted some of the super discounted tickets?
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Old Feb 19th, 2015, 05:52 AM
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Do you have a Visa that might be eligible for the Verified By Visa?

>>>On another note, does it make sense to wait for the trenitalia website to open up tickets because they may be allotted some of the super discounted tickets?
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Old Feb 19th, 2015, 06:00 AM
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That's interesting, Austrian train website only offer children under 14 a free ticket, for Italian trains it's 16, so that's an extra free ticket for us. Even though the trains that run from Italy to Austria are Austrian owned? Not an intuitive result.

There may be an advantage to waiting.
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Old Feb 19th, 2015, 08:39 AM
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>>>Austrian train website only offer children under 14 a free ticket>>Italian trains it's 16, so that's an extra free ticket for us.
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Old Feb 21st, 2015, 05:41 AM
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Just an update, a reply from customer service (wow, working on Saturday and perfect English):

"I contacted my colleagues from the IT department and due to technical issues it is not possible to book this route the way you choose."

So I either book via email (he offered this service) or wait for IT to fix the glitch.
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Old Mar 17th, 2015, 06:40 AM
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It did not really work out well after all. I gave up waiting for them to fix the software (more than 3 weeks) and emailed them my credit card information. Unfortuately the last 2 cheap tickets sold that day and I missed them. This is for travel from Venice to Innsbruck at the end of July.

I have also missed the cheapest tickets Innsbruck to Munich for the same time frame.

I wish I had NOT relied on advice here and seat61.com and had started checking for tickets at 6 months out. The cheapest tickets, at least on the Austrian trains, are gone within the first 5-6 months before they are even offered on websites like bahn.com.

When websites like bahn.com and trenitalia.com say that there are no tickets available until 4 months out, it only means that there software refuses to even check more than 4 months out-- there may be tickets on the various state rail systems already.
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Old Mar 17th, 2015, 06:41 AM
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their software
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Old Mar 29th, 2015, 10:27 AM
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Posting current information for those who are interested, for tickets Venice to Innsbruck on the Austrian national train system, same train continues to Munich.

The tickets I bought arrived via registered mail yesterday, they only charged 5 euros for this service (less than the postage on the letter). There is no pickup onsite in Italy possible for Austrian trains and the print the tickets at home feature was not available due to a technical problem.

Tickets for this train showed up on trenitalia now that the departure date is less than 120 days. Bahn.com says it will offer tickets for sale on this train in 30 days. Oebb.at offers tickets 6 months in advance for this train.

Current prices:

Oebb.at is offering 2nd class for family of 5 people at 196 euros, with 1 child under 15 going free. There is 1 sparscheine ticket unsold. There appear to have been only 8 sparscheine tickets offered per train. The full price for these tickets is 216 euros on oebb.at.

trenitalia.it is offering the same seats for 292.50 euros with the child paying full price. Trenitalia only offers the full price tickets then adds 4.50 euro service charge onto each one.

So the discounted sparscheine (super economy in Italian parlance) never make it to trenitalia.it
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