alitalia -- bad airline??

Old Feb 8th, 2004, 09:31 AM
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alitalia -- bad airline??

i have flown on alitalia before and did not particularly like it.... HOWEVER I just priced for my Sept 2004 trip and found a flight for $500!!! JFK-switch in Milan-Florence... then Venice-JFK direct!!

What do you think???
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Old Feb 8th, 2004, 09:44 AM
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Never flown Italia myself but you may want to read this article.

http://edition.cnn.com/2004/BUSINESS....ap/index.html
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Old Feb 8th, 2004, 10:09 AM
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thanks for this article - not sure what to do now! i have to be in italy on certain dates (cancellation or re-arranging of trip is not a choice)...
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Old Feb 8th, 2004, 10:11 AM
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Dreadful!
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Old Feb 8th, 2004, 10:16 AM
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now i'm reading a lot about these walk-outs/strikes... i guess nothing is ever guaranteed, but i'm hesitant to book on an airline with very public issues like this! guess i'll wait it out...
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Old Feb 8th, 2004, 10:19 AM
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If they have a strike, arent they obligated to get you to where you need to go somehow?
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Old Feb 8th, 2004, 10:22 AM
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I do remember that with BA's strike this past summer people ended up staying at Heathrow for up to 4 days trying to get a flight.
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Old Feb 8th, 2004, 10:43 AM
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Yes it is a bad airline from my own experience. The personnel is one of the most unpolite I have ever met. I have flown Virgin, Corsair, Lufthansa, American Airlines, United Airlines, Air One and Swiss, other than Alitalia and Alitalia has been the worse. First of all when there is a strike in the airports, Alitalia is THE first to cancel most of their flights. They hardly reprotect passengers on other airlines, and their customer service simply sucks. I am not the only italian to be disappointed by our company. Never again.
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