Auberge St-Antoine
Sep 5th, 2002 | 05:51 PM
#4
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Hi Karen<BR>If you do a text search here for "st antoine" you'll find some previous posts which may be helpful to you. We recently stayed at the St. Pierre in the lower town - not nearly as upscale as St. Antoine (they were fully booked) but just around the corner and we really loved the lower town location - you can reach the upper town in a matter of minutes by foot via the funicular and we thought the upper town a whole lot more touristy and busy than the lower area. We noted a huge renovation project going on at the St. Antoine which was really noisy during the day (this was in May '02) - you might want to check on the progress. We thought the St. Antoine location right on a busy street not as peaceful as the Dominion a block back - but cant comment on the interiors - enjoy your trip - we adored Quebec City!
Sep 10th, 2002 | 03:51 PM
#6
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Karen,<BR>Just back from vacation and read your post. We prefer staying in lower town (less hectic but well-located). Have not stayed at St. Antoine but have stayed (twice) at Dominion for several night. When we return to QC Hotel Dominion 1912 would be our first and only choice! Have a wonderful vacation!
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Jul 12th, 2003 | 03:53 PM
#8
Joined: Jul 2003
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TRAVEL WARNING: Stay away from the Auberge Saint-Antoine at all costs. This overpriced hotel is quite a poor choice to stay while in Quebec City.
My wife and I are just back from an amazing 12 days in Quebec and the Gaspé. We are very seasoned travelers and this is our third year traveling the east coast of Canada. We started our driving trip with 3 nights in Quebec City and based on what we had heard booked at the Auberge Saint-Antoine. It should be noted that we have had good experiences at other Select Registry hotels (most recently the EXCELLENT Haliburton House in Halifax) and were looking forward to this one.
We were VERY disappointed! First, all should know that the hotel is under major renovation and has all the charm of a construction site complete with tools strewn all over the halls.
Secondly, please note that a "River View" room really means that you overlook a large parking lot with - if you are lucky - a view of a large cruise ship - and with very little of the river to view.
BUT the most serious fault of this overrated hotel is that they nickel and dime you to death. The $400 CND room that we booked (was discounted to $300) did NOT include breakfast, for which they charged another $10 per person. It was an OK free breakfast but a very substandard one at that. Come on people - it's the way that you treat people and the little things that count.
There was no coffee maker in the room, no complementary newspaper in the morning, no fancy Aveda or Fruits and Passions bath products - in short - there was no attempt or effort made to make our stay enjoyable or distinguish the hotel in any way possible.
In our room (Room 401 for the record) - there were problems as well. There were large brown stains on the carpet of our room and mildew in the shower stall. The bed was not properly "dressed" so you could see the sheet of plywood the mattress was lying on. This is unacceptable at a Holiday Inn much less a Select Registry property.
In all honesty I really wanted to say something to the hotel staff, but my wife felt that it would ruin our trip and we should just move on.
So we did.
We bailed after the first night and moved to the Chateau Frontenac. Now, we are not big chain hotel people at all. We prefer to book the small, romantic boutique hotels. So we were very surprised to find that we loved the Chateau Frontenac. The service was everything that the Auberge was not. We were upgraded to a great room with a true river view, had all he little extras that the Auberge was missing and the room rate was less than we were going to pay at the Saint-Antoine.
Although starting off this way put a damper on the beginning of the trip, we quickly recovered and found many wonderful and delightful other hotels along the way; Auberge Saint-Antoine was just not one of them!
My wife and I are just back from an amazing 12 days in Quebec and the Gaspé. We are very seasoned travelers and this is our third year traveling the east coast of Canada. We started our driving trip with 3 nights in Quebec City and based on what we had heard booked at the Auberge Saint-Antoine. It should be noted that we have had good experiences at other Select Registry hotels (most recently the EXCELLENT Haliburton House in Halifax) and were looking forward to this one.
We were VERY disappointed! First, all should know that the hotel is under major renovation and has all the charm of a construction site complete with tools strewn all over the halls.
Secondly, please note that a "River View" room really means that you overlook a large parking lot with - if you are lucky - a view of a large cruise ship - and with very little of the river to view.
BUT the most serious fault of this overrated hotel is that they nickel and dime you to death. The $400 CND room that we booked (was discounted to $300) did NOT include breakfast, for which they charged another $10 per person. It was an OK free breakfast but a very substandard one at that. Come on people - it's the way that you treat people and the little things that count.
There was no coffee maker in the room, no complementary newspaper in the morning, no fancy Aveda or Fruits and Passions bath products - in short - there was no attempt or effort made to make our stay enjoyable or distinguish the hotel in any way possible.
In our room (Room 401 for the record) - there were problems as well. There were large brown stains on the carpet of our room and mildew in the shower stall. The bed was not properly "dressed" so you could see the sheet of plywood the mattress was lying on. This is unacceptable at a Holiday Inn much less a Select Registry property.
In all honesty I really wanted to say something to the hotel staff, but my wife felt that it would ruin our trip and we should just move on.
So we did.
We bailed after the first night and moved to the Chateau Frontenac. Now, we are not big chain hotel people at all. We prefer to book the small, romantic boutique hotels. So we were very surprised to find that we loved the Chateau Frontenac. The service was everything that the Auberge was not. We were upgraded to a great room with a true river view, had all he little extras that the Auberge was missing and the room rate was less than we were going to pay at the Saint-Antoine.
Although starting off this way put a damper on the beginning of the trip, we quickly recovered and found many wonderful and delightful other hotels along the way; Auberge Saint-Antoine was just not one of them!
