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Old Oct 17th, 2019, 03:53 AM
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United club / lounge

My wife and I are United Mileage Plus members. We have purchased high priced Economy Plus round trip tickets from Houston to London, will we be allowed to use the United lounge facilities, do we have to request it?
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Old Oct 17th, 2019, 05:17 AM
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Moved to Air Travel forum
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Old Oct 17th, 2019, 06:40 AM
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Unless I’m very mistaken or things have recently changed being a United Mileage Plus member and/or purchasing Economy Plus seating doesn’t give you access to the United lounge. The benefits you get from those two “programs” have to do with using priority check-in and boarding lines at the airport, preference in selecting seats, and getting better meal service and beverages while in flight.

If you want to use the lounge you have to have a lounge membership or purchase a day pass.
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Old Oct 17th, 2019, 08:58 AM
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If you are a united cc holder they also issue 2 free day passes each year.
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Old Oct 17th, 2019, 11:22 AM
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Lounge access only comes with business or first class international tickets.
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Old Oct 17th, 2019, 01:26 PM
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Thanks everyone.
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Old Oct 17th, 2019, 03:48 PM
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You should be able to log into your credit card account and print your two passes.
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Old Oct 17th, 2019, 10:01 PM
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No, you won't have club access but in all honesty you are not missing much. The quality of the UCs has really gone down over the last couple years - low end beverages, measly food offerings, crowded lounges. Luckily, IAH now has a number of decent dining and drinking options that would likely cost not much (if any) more than club passes.
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Old Oct 18th, 2019, 03:59 PM
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This is from the United website...

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Old Oct 19th, 2019, 04:27 AM
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Lounge

Thanks again. We will traveling to join a luxury Rhine Cruise out of London. I was thinking of paying the $90 per person for trip access (Houston and Heathrow) as a surprise for my wife. Considering the comments above, would I be wasting my money?

Last edited by limey10; Oct 19th, 2019 at 04:28 AM. Reason: Typo
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Old Oct 19th, 2019, 05:39 AM
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Originally Posted by limey10
Thanks again. We will traveling to join a luxury Rhine Cruise out of London. I was thinking of paying the $90 per person for trip access (Houston and Heathrow) as a surprise for my wife. Considering the comments above, would I be wasting my money?
First, I believe $45 is the per person rate if you purchase the day pass using the United Mobile App otherwise it's $59/PP - go to the United airlines website to confirm current prices.

Now to answer your question, it depends on how long you plan to be at the airport using the lounge and whether or not you think the time you spend is worth the money - only YOU can answer that question. Let's say you'll be in the lounge at IAH for 1 hour - that means you'll be paying $45/PP for the privilege of sitting in slightly more comfortable chairs and having a few complementary snacks and drinks. Likewise, on the way back in Heathrow you have to way the cost per person per hour.

It all comes down to how you value your money and what you spend it on.

Some people will tell you to splurge others who are more frugal will tell you it's a waste of money. You decide!
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Old Oct 19th, 2019, 03:34 PM
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Originally Posted by Seamus
No, you won't have club access but in all honesty you are not missing much. The quality of the UCs has really gone down over the last couple years - low end beverages, measly food offerings, crowded lounges. Luckily, IAH now has a number of decent dining and drinking options that would likely cost not much (if any) more than club passes.
Generally thats true. The UC in ORD is not much really. The free whiskies are Old Razor Blades. However OTOH the UC in LAX is really good. The Polaris lounge in ORD is a whole different level from the UC. There are free premium drinks and they have sit down service for food too.
https://thepointsguy.com/guide/5-best-united-clubs/

Last edited by jacketwatch; Oct 19th, 2019 at 03:36 PM.
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Old Oct 19th, 2019, 05:45 PM
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Yes, but...

Originally Posted by jacketwatch
Generally thats true. The UC in ORD is not much really. The free whiskies are Old Razor Blades. However OTOH the UC in LAX is really good. The Polaris lounge in ORD is a whole different level from the UC. There are free premium drinks and they have sit down service for food too.
https://thepointsguy.com/guide/5-best-united-clubs/
Agree the Polaris clubs are several steps above United Clubs, but day passes for Polaris clubs are not available.

The LHR UC is actually one of if not the nicest in the system. It is in T2 from which your flight will likely depart. It would make a nice surprise for your wife if you have a bit of time to kill before your flight. The UCs at IAH...eh, not so much.
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Old Oct 20th, 2019, 04:36 AM
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I'll have to think about it. It would make for an all round complete luxury trip and I have lost $180 in two hours at a casino before, so it wouldn't be the first time I've thrown my money away! This time I may get some brownie points, as long as she doesn't know what I paid !
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Old Oct 20th, 2019, 12:08 PM
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Lounge

Ok, final act. Just to make other nieve travelers aware. I decided to go ahead with my trip pass on United. Online it showed $60 per person for a TRIP pass, when I went forward it looked liked they were going to charge me $60 per leg. I called customer service and she confirmed that it was in deed $120 per person for both legs. I explodedand accused United of criminal deception, she gasped and said nothing as I hung up. I guess we'll just have to rough it. Just to clarify why this was important, we are both 80 years old and unfortunately, we have to be careful with our travel exertions.
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Old Oct 20th, 2019, 02:14 PM
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Da scheisters!!

limey, fyi you can purchase one time entry pass for USD59 pp for entry at a single airport. If you do decide to do one, Heathrow would be the best option.
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Old Oct 22nd, 2019, 12:47 PM
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Limey,

If you anticipate paying for lounge access, you may not be stuck with United. You may be able to buy a pass to one of the other lounges at IAH or LHR. Google the airport and "buy lounge access" to see what's available.
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Old Oct 22nd, 2019, 01:08 PM
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Thanks, I'll do it.
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Old Oct 25th, 2019, 12:34 PM
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I have a United CC so get the 2 passes each year. I really appreciate that the lounge is quiet! I usually travel with my passes---just in case there are delayed flights and the airport is crazy.
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Old Oct 25th, 2019, 02:50 PM
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Originally Posted by kp
I have a United CC so get the 2 passes each year. I really appreciate that the lounge is quiet! I usually travel with my passes---just in case there are delayed flights and the airport is crazy.
You can also have them on your smart phone per the UAL app.
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