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Iceland Air cancelled my flight

Old Jun 27th, 2020, 01:27 AM
  #21  
ece
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Finally a refund! Thanks for all of the encouragement and support. Good luck to those still waiting for their refunds. I agree with AJPeabody. Don’t give up.

I know that the person in Iceland is who made this happen. The credit card company was a big disappointment ruling against me even though I had an email saying that I was due the refund. The credit card company had the nerve to take credit for getting the refund. They did the opposite.
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Old Jun 27th, 2020, 05:26 AM
  #22  
 
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Congrats. And thanks for the heads up on Citibank. ×
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Old Jun 28th, 2020, 05:19 AM
  #23  
mms
 
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ece--That is great news! I am sending you a private message btw.
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Old Jun 28th, 2020, 11:23 AM
  #24  
ece
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It seems to never end. Credit card confirmed in writing (multiply notices) that a refund was issued. Login to my account online and no credit reflected in the balance. Another phone call to the company and they agreed that I did not get the credit even though they told me that I received a refund. Reviewed all of the records and sure enough no credit. What a waste of my time. Two of us at home plus the customer service person agreed. These guys are terrible to do business with. A nightmare.
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